Emporium

It's right next to the status LED.

It's a shame that they got rid of the mute button on the b400 remote (compared to the BT100/200). You will be glad to know, that on the BT-250 (latest BT remote) which comes also with the latest "The Classic" buzz box, does have the mute button. And as a bonus, the remote is also an AirMouse At least with a mute button on the buzz remote, you can avoid using the mute on the vizio remote (at least when using the buzz). Many of the Tier2 and Tier3 brands of TVs tend to have some sort of conflict with other devices. My Mom has a cheap Haier TV she got from costco a few years back. And I don't recall what button it is (I think it is the info or guide button), it toggles her "electric fireplace/heater" on/off. I ended up putting piece of electric tape over the IR sensor on the heater, and when she needs it, she can just use the manual buttons on the heater.

In BuzzTV 5 you can now even enable an external player to use for VOD streams. If you select an external player like VLC, MX player, Titan Player, etc.. and your streams still don't work, there there is something strange with the service. I know with some servers it can take up to 30 seconds for it to start streaming (depending on the service). I know one server operator, and they have acknowledged that they are looking into the long delays before VOD starts to stream. Just curious, have you tried installing and using something like IPTV Smarters app (assuming you are using an XC api based login with user/pass), or STBEmu if using MAC based, and see if it works with those apps. IF it works with those apps, then you should contact buzz and give them the details (of provider, login type, etc..) so they can confirm and look into it.

PS: Live links are not allowed Need to put in "code" tags. So it looks like the default kodi data location is "protected" by the OS, and therefore you can't modify the contents (normally). At least Kodi gives you the option to relocate it's data directory, but this will obviously not be the case with other apps. Thanks for posting on what worked for you (and not just leaving the thread hanging). It is probably not specific to the X5, so I'm sure it can help others. I just checked and the version of Solid explorer I use is 2.8.13 and it works fine. Guess newer versions don't like AndroidTV yet

I haven't used ES for ages. But I regularly transfer files to/from my buzz boxes (including the X5) and my Synology NAS server using Solid Explorer. Should be pretty much the same as any windows SMB share (assuming no permission restrictions). However if you can't seen to set that up, you can always just copy files using a USB stick.

Just a small comment. BuzzTV 5 is not in beta any more Been quite a while. Not sure how it is still sent to the 4000 the first time it gets it, but even if it does get a beta initially, it will then update to the latest non-beta version as soon as it reboots.

Your TV remote does that, or the X5 BT-400 ? as Gig63 said, there is no MUTE button on the BT-400. If it is your TV remote, then what model TV do you have ? If it is the TV remote, then it is some sort of IR code conflict probably. And it if it is your TV remote doing that, then you should have just started your own thread instead of hijacking this thread which is regarding the BT400 remote.

Guess we know who we won't bother to try to help. Even though it is probably one simple setting that is wrong. What a first post. If it is freezing and rebooting, did you ever contact buzz cs to see if it was just possibly just one bad box ? Their CS would have have surely offered to fix or replace it considering it was, and still is, within warranty period. A bad box can happen no matter what you buy. But where a company shines is how they stand behind their products. We identified an issue with one particular service and the "catch-up" feature on Sunday afternoon. Dev was advised of the issue and how to replicate it, and the fix was released earlier today. Not many company gives you such a quick turnaround for fixes. They listen to their user base, and try to prioritize critical issues.

Can you reset from the settings menu ? once you initiate and confirm the the reset it takes a few minutes to complete.

OK, so this is NOT a built in app to the 4500. This is a 3rd party app you downloaded/sideloaded. On Aptoide, the latest version I saw was 1.4.1. Downloaded, installed, and it works fine. I uninstalled it, and downloaded a copy of 1.4.4 from here (same site Ryu mentions above - just a direct download link). https://d.apkpure.com/b/APK/com.esaba.downloader?version=latest Installed it on my 4500 and my 4900, and works as expected also. However I honestly don't see the point of this app on a Buzz box. A firestick is limited and this helped bypass the cumbersome restrictions. The Buzz box is not. If you already have the URL of an app you want, just download it on a PC, put it on a USB stick and easily install it (either using your favorite file browser, or even the App installer that buzz boxes have). And what I often do, is keep a USB stick with all the typical apps I install on my boxes (and I know work as expected), and that way I don't need to download them every time. They are all conveniently on one cheap old stick and takes seconds to reinstall if I get a new box or do a factory reset.

app downloader ? Please be more specific. Are you referring to the Aptoide store ? Google Play store ? App Installer ? or something other 3rd party app ?

Here is the detailed instruction video on how to reset it using the toothpick. You need to unplug it, insert (hear the little click) and while you are holding it, you plug it in and hold for 15 seconds). https://www.youtube.com/watch?v=9l1x3KJl_jE IF the box is NOT glitching too much and you can get into the menus, you can go into "settings" and on the second row (Device Preferences), on the far right, there is an option called "reset". Go into that and select reset. This will do a factory reset of the device. Keep in mind you would need to reinstall everything at this point however.

Don't know what service you are using and what type of sub (MAC based, or XC - user/pass based), but instead of using BuzzTV 5, you can try installing STBEmu (if you have MAC based), or IPTV Smarters (if using XC/user/name based) and you can try and see if you get your seasons that you say are missing. Not saying it is a permanent solution, but at least that way, if both Buzztv program and the other one (STBEmu or IPTV smarters) show the same, then you know it is the service. PS: Also, IF you had your programs tagged as "favorites", try to remove the favorites flag, and then re-search for them again. Sometimes if the playlist changes it can confuse the tagged favorites.

That is not an issue with the Buzz TV box. That is an issue with your IPTV service provider who doesn't have all the episodes. Contact your IPTV service provider, since this is not a problem with the box. IT just shows you what the service has available. I just spot checked my service (on 2 of my buzz boxes) and at least for "The Crown" they have 10 episodes for Season 3 and another 10 for Season 4.

Using the same. Manually lock a channel (red button) from the channel list. Refresh channel list (or exit and re-enter into buzztv 5) and you should have the "locked channels" category.

It becomes a category once you manually lock a channel. It is meant to just refer to all manually "locked" channels (regardless of what category they are in). So it would control the visibility of these channels in their own category (like the favorites category). I locked 2 channels in 2 different categories (CA and GR). The category did not show up right away (guess minor glitch - or it is created only once channel list is processed). But when I got out of Buzztv app and then entered back again, the category is now there with the 2 channels I manually locked (you could also just hit "refresh" from the menu to force a reload of the channels.

The way I interpreted this option is: that if you have any manually "locked" channels in any category, if you decide to "hide locked channels", they would not show up in channel list or EPG matrix. This could be handy if there is a category which for the most part has channels you like, but there are 2 or 3 channels which either don't work, or you don't care for. You could just "lock" the individual channels, and then if you have selected to "hide locked channels", it would not be in the list of channels as you scroll through them. Could be quite handy for those who don't use the "favorites" option. I personally just flag all the channels I want as a favorite, and use that for the most part. But categories like premium movie channels, at least on one service, there are close to 100 channels, so I don't tag them as favorites, I just switch to that category. This would be a way to hide individual channels in that category if I know they don't work or just not something I'd ever consider watching. However as interesting as a feature as it may be, I think there is another issue that needs to be looked at before this (which has been discussed before). On one of my services for example, I have 3 categories that are "locked" by default (Adult, Adult Premium, and Adult Swim). And yes, if I select that category and select a channel, it will ask me for a password. Enter password, and it will unlock the channels for a period of time. And by default, it will NOT add them to your "recent channels list". BUT... Got to "All Channel" and scroll through to the channel range of any of these "locked" category channels, and you can select them and watch them without any password requirement. And it even adds them all to your "previous channel" list... So it kind of defeats the locked category Not an issue for me (since my kids are grown adults), but I do have a few friends who have commented about it.

I'm confused as to what the remote has to do with the portal ? And why would you need to HIDE a portal. Only thing I can think of, is that you are trying to sell the box with a sub to customer, and just don't want them to know what the service they will be using is.

Worst case as a test, (assuming you are using an XC type sub - ie: portal with user/pass), then you can try installing IPTVSmarters app, and see if that shows you the correct expiry date, or does it show you the same same as the buzz app ?

One nice thing with some of the newer boxes (like the E5 and The Classic is the USB-C power supply. In case you misplace it, it is easier to find an alternative. Would be nice to see this on all future boxes (obviously where technically possible - as long as we remain in the 5V 2A range).

The one I received is a BT-250, correct. And the box clearly states BT-250 on it.

Any specific settings ? I don't particularly use the features myself. But just to check it out, I went in, changed the Color management option and Global dimming, did a complete shutdown, powered up, and the changes remained. Then I unplugged the unit, plugged it back in (just in case), I checked and the settings were still there. If you go into the Updates screen, can you please mention what Firmware version and BuzzTV version you are running on your box.

Everyone all at once ? This is not even your thread ? Hijacking someone else's thread out of no where with no context.. Your customers all have an HD5 and all have an EERO Pro setup also ? Many of us have over a dozen boxes and no issues (and so does most of my family and colleagues). Maybe all your customers have the same ISP and using some low end router distributed by the ISP. If you are using combined 2.4/5Ghz with band steering, I strongly recommend separating them to 2 separate SSID (one for 2.4 and one for 5Ghz). IF you have a particular situation, you should start your own thread and not mix it in with another.

Just check my x5. 5.0.775 with YT version 3.03.007 (latest available for AndroidTV), and it works fine also. The one thing there is in common on all my boxes is NONE of them is logged into a youtube/google account. So maybe if you are logged in it behaves differently ? I prefer to not have any traces of google accounts on these boxes (personal thing). All apps are sideloaded or on occasion loaded from aptoide.

Just checked both of my 4900 devices and they both have the same versions as my 4500 (running buzztv 5.0.796 and youtube still at 2.17.006), and they both work perfectly fine.