Emporium

Don't think the speak function works on any of these remotes. Blame google for it. The MIC is there, and you can talk to it if you are lonely, but I don't think it will do anything Remotes are VERY subjective. All personal taste. My favorites remotes by far are the BT200 and BT100. I find they have the perfect proportions and all the keys stick up just the right amount for that perfect tactile feel. The BT100 and BT200 are very similar. However they do have some distinct differences. Due to the 2 extra programmable buttons on the BT200 (for the TV Volume), they relocated the mouse cursor enable and mute buttons, to the section between the channel+/- and volume+/- rockers. I find it it more natural (for me at least) and easier when in the dark. The keys of the BT100 have a rubbery feel to them (not a bad thing). The BT200 is similar for all the buttons, EXCEPT, the DPAD and the OK button in the center of the dpad which are smooth. They are smooth, but feel nice since the OK button is convex outward like a small smartie sitting in the center of the dpad. And the dpad is angled inwards, comes just below the OK button edges. I use the BT200 the most (since that is what I have on both of my xrs4900 which are my main boxes), but the BT100 is a close second. I don't have an ARQ250, but I recently acquired an ARQ200 which I'm pretty sure is identical in that aspect. These are pretty much identical in feel as the MX3 clone remotes I've been using for ages (but many keys and the layout a bit, is Buzz customized). Takes a little getting used to (like anything), they are not flat, but I find the OK button is a little more pronounced than I'd like, and the dpad tends to be a little on the low side in comparison. It's not bad, but personal taste, I would have preferred if the dpad had just a tad more of a bulge to be at about the same height level (at the peek of the bulge) as the OK button. I have taken a few angled photos (attached) of the 3 remotes (focusing on the dpad section) to try and depict the differences. The BT250 however (no pic since my phone battery just died as I was going to take one) has one of the largest dpads, but it is also pretty flat. The OK button is about 1/2mm recessed compared to the dpad, but even in the dark, it is easy to distinguish the dpad from the OK button, since the dpad is a smooth plastic, but the OK button is rubberized and you feel the friction as you rub your thumb over it. When you enter the server info and you get the spaces and strange behaviours, it is indirectly related the android keyboard (have you made any changes?). I have seen that before on other boxes and apps, and when you type a "." it assumes that it is an end of sentence, and when you type the next character, it adds a space first. Google thinks it knows best. And like Ryu mentioned, for entering server info, it is super simple to use your phone, tablet or PC, and on BuzzTV 5 when you go to the SERVER setup screen, you will see on the top right (where your MAC address is, a message that you can go to something like http://192.168.1.160:8090 (assuming that is the IP of your box) and you have another device on same network, to create server entries. When setting up a new box or after a factory reset, this saves a huge amount of time. One improvement would be to be able to easily select existing entries to edit them. You can do it by editing the URL in your browser now, but it is not obvious, Something like http://192.168.1.160:8090/?id=1 (where you can replace the 1 with the index number of the server entry you have already created), and you can edit and save new info. But having an edit option which would list all the entries so you can select one and edit it would be nice. Guess it will be on a wish list

Poorly written apps are not a Buzz problem. The X5 uses AndroidTV, and not a generic Android version. So the APP needs to support AndroidTV (like the Nvidia Shield). If not, it can have UI issues. A properly designed AndroidTV app will not even require you to use a mouse. All buttons would be selectable, using just the dpad. And many more issues. In the past, even if you tried to sideload non-AntroidTV ready apps, they would install, but because the manifest was not coded for AndroidTV compatibility, the app would not even show up in the native launcher.

BuzzTV 5 (regardless of which device it is on) allows you to "download" VOD and TV Series locally to your box storage. As for external devices, they have nothing to do with a Buzz box. Assuming you mean video capture devices, they are independent of the Buzz box. I have used some USB video capture devices in the past with a BuzzTV box, when I wanted to create quick setup videos for family and friends. However what you choose for that (if you choose to go that route) has nothing to do with the buzz, since they just capture a video signal, regardless of the device sending it out.

That is correct. You can't revert back. It's one way.

Odds are, if you do a factory reset on the box, it may automatically upgrade to BuzzTV 5 when it comes back up. I have 2 buddies that wanted to upgrade. They did a factory reset to start clean and the boxes automatically upgraded.

WOW... reply 16 months later I hope they were not waiting that long for an answer.. Please check the dates of the original posts. No point in bumping such old threads. And in this case, it was made very clear that the issue was fixed due to a bad cable.

Did you try factory resetting the remote ? Got nothing to lose at this point

This forum has nothing to do with other os platforms. It is BuzzTV only. You revived a 9 month old thread (which there was no need for), to make an irrelevant comment, regarding a box which you clearly don't know much about. The fact that VLC is one of the included media player choices is a known fact to anyone who takes some time to read any of the other threads here. This thread should be closed. If you have a need for support with a Buzz product, you are welcome to start your own thread. Cheers, and Happy holidays.

I'm assuming that in the remote app, if shows that the remote is "Connected" ? What version is listed as the "current firmware" ? -------------------- Try unpairing the remote (from settings->Remotes and accessories) and then repairing it ? To put the remote in "pairing mode" (after you start a remote "search" on the box, you can follow these instructions: -------------------- If all else fails, you could try to factory reset the remote, just in case something is latched ? I know it is not something people like to do, but it is wroth a shit, just in case. If nothing else seems to make a difference, then I would strongly recommend contacting Buzz Customer support via email at cs@buzztv.com

And BuzzTV does not sell the IPTV service, they just sell the boxes.

If your sub is MAC based, you can easily just install STBEmu to check and see how much EPG it gets.

What does EPG have to do with this ? I assume you mean just LiveTV channels ? Have you tried changing media player for LiveTV from the Configuration menu ? (depending what version of buzztv you have, it may be listed as Default, Primary, Secondary, backup, etc..) Also, would help to post what device you have (Vidstick ST4000 or otherwise), and what exact version of BuzzTV you are presently running.

That is usually because of low power in the batteries. Have you tried a Fresh set of batteries ? PS: Have you checked in the remote app on the buzz box to see if the backlight on is properly synced ? Mine was once unsynced (since I reset the box once) and it did do strange things. Worst case, in the app on the box, toggle the backlight to off, then on again to force it to sync, and see if that helps.

I use windscribe primarily on my xrs4900 and it works fine. I can test it on my U5 later this afternoon.

You can press the arrow key (bottom right of the D-pad) on the BT400 and enable the mouse cursor and then use the D-pad to move around. IT is very cumbersome, agreed. But that is not Buzz's fault that Netflix is getting very tight on which devices have the right to use their app on a TV box. They are the ones putting artificial and unnecessary restrictions. Using a remote like the ARQ series makes the forced mouse use a little more tolerable if you use it regularly. When Netflix was just a content provider, they did not put much effort in restrictions. However once they starting creating their own content and became a content creator, their views completely changed and they locked down the app. Honestly, "most" people I know (not all yet) have dropped netflix, in favor of the usual VOD/TV Series that are offered by decent IPTV services. With decent IPTV services you get the full combo of Netflix, Disney+, Prime Video, etc..

In the Aptoide store, it clearly says that this app requires a mouse. And there is a quick popup on the bottom that states that this version is not tested on STB and TV devices. Netflix is pushing their DRM and only support their "certified devices" (like the shield, firetv, appletv, rocku, etc..). The last version of netflix to not require DRM was Netflix 6.26.1 build 15 31696. If you search for it, you can download the APK from sites like apkmirror if you please. Anything from V7 upwards will tell you that your device is not compatible.

OK.. So it is confirmed that it is a 12V 3A power supply on the 3900. You may be able to get away with a 2A version if you don't use the internal HDD slot, or if you are using an SSD... but it you have a regular mechanical 2.5" HDD, I am pretty sure you will need the 3A, since the 2A would probably be just shy of having enough power with an HDD present.

I have always powered down my boxes to ensure a clean start every time (1 extra minute to boot won't kill me). But it may be worth trying to disable all CEC for a little while (I know you will need to turn the TV and box on separately), just to see if it is the CEC that is causing the issue and stopping it from turning on. I know there was recently a firmware for the 4900 to address ad issue with powering it on. Don't know if there is a similar one for the 4500. Maybe @allaboutbuzz can chime in on this.

Have you tried under the HDMI settings section to disable all CEC related options ? Another thing you can try is swapping the HDMI cable with another if you have one. If CEC is enabled it may not see a powered on device on the other end and not want to power up.

I completely forgot about that. But maybe that is why they used a 3A power supply, since they probably do the upconverting from 5V to 12V internally (which obviously give you lower current - since power is maintained [assuming 0 loss]). Anyhow, when you get a chance you can check you power supply and let us know.

I am assuming you tried replacing with a GOOD set of batteries ? As the batteries get weak on these remotes, they can start to not respond to some features.

I have the North American version of the adapter, and it is also 12V 1.5A. Maybe they got a bad batch of European adapters. It can happen. Anyhow, let us know what happens.

I just checked my 3000, and it is 2A. But I'm sure it would be fine with a 1.5A also. Even the 3900, I doubt it "needs" 3A. a 2A would probably be sufficient, but having more current (amps) available does not hurt (unlike having too high of a voltage which could smoke the box). Pretty sure it is 5V. Only reason the xrs4900 and U5 use a 12V, is because of the SATA port which "by specs" requires a 12V line.

Are you sure ? I thought only the xrs4900 and U5 used 12V adapters, due to the SATA HDD port. According to an old unboxing Video, it says 5V, 3A... https://youtu.be/J-1VYkcPMgE?t=52 And a closeup still shot from the video:

Not every user is at the same technical level. Having done tech support in the past, you can't assume anything. Even the simplest of tasks you NEED to repeat with all users, regardless of how much they THINK they know. You spending money to buy a new power supply is just waste of money. You already established that you are using the original U5 power supply (can you check to make sure it says 12V - in case it was accidently packaged with the wrong one). Once tech support finishes having the tests needed run (and they need to test every possibility), they will take care of you. I personally spend a few days with one user a few weeks ago trying all sorts of stuff because his HDD wasn't being recognized in his U5. He had even opened a ticket with buzz. We were convinced that the HDD was defective. HE even orders a USB->SATA adapter cable to be able to test the HDD on his PC. After trying everything, just randomly he mentioned that he never had a problem with his previous Buzz box, so I asked him if he was using the power supply from his old box, and low and behold that was the problem. HE tried to quickly plug in the box, so he did not use the new cables/power supply, just reused the ones from his previous box, and that was the problem. 5V vs 12V You say next day resolution with box from china. Sure, when it costs you $10 to build a crappy box, you have zero development staff, because everything is just a knock off of some other android box, and you sell for crazy mark ups, you can easily just throw another box out there, and you don't even care to get the original box back, because shipping would cost you more than the box is worth to you. But you will never even get a single update (OS or app). You can't compare apples and oranges. Yes, it may require some patience. But you will not be left with a broken box, if that is the case. They honor their warranty, and then some.