Emporium

You already posted in the AUG 24th firmware thread. Why posting a copy&paste of the same thing in an older thread ? This post is irrelevant to THIS thread.

I just tried it on one of my X5, and from my phone it sees the device, and connects. However the only thing that works is the "mouse" function to move mouse around, but no way to register a "click", so not very usefull And the "home" button works if I am in any other menu. Everything else did not work (dpad, etc..). So not really functional. Have not tried it on any other box. I download the APK for phone and TV directly from the CETUS web site and side loaded them.

Appreciate you sharing this, but it is WAY off topic. That should have been in a thread of it's own (assuming we allow beta discussions here). This has nothing to do with player selection

For these block power adapters, these testers won't help much. At least the North American version, don't use a ground on these adapters (so open ground or not, does not matter). And do not even have polarized connectors, so they do not even care if hot and neutral are reversed (so you can plug them in any direction). Under normal circumstances, I agree this a a basic test to ensure things are wired properly. You'd be surprised how many DIY renos are done completely wrong

I know it is a long shot, but do you have a UPS (typically used for computers) ? A while back I had various things that started getting flaky. And it turned out it was a bad neutral coming into my home from my hydro company. Combined with the regular brownouts from our hydro company, it was causing havoc on many of my electronics. Plug the unit into a UPS, and that way the UPS is used both as a power conditioner. Brownouts are often hard to detect, unless you have a scope. So using a UPS just ensure power is clean.

PM your MAC and the details above to allaboutbuzz. That does not look like some public release. I assume you were updated to fix some issue you had, that was already addressed in a beta version.

There may very well be 10+ audio tracks. But the fact that they have the same name is an issue. Example, when you multiplex an mkv file and include multiple audio or subtitle tracks, you always ensure that each entry has a different name. First to be able to properly identify what it is (if they all have same name, how do you know how each one differs from the other). An secondly, if they have the same ID/name, then some apps will only show 1 of the multiple ones that have the same name. I do this often to include multiple subtracks and audio tracks for movies I provide to family and friends, and in the past (when I got lazy and just called everything "audio track", I did get a few people which could not choose or see the various options, depending on the hardware they were using. Try creating and M3U file with multiple entries with the same channel name. Some players will parse them and show you 3 separate entities, others will show you only 1 entry, and other will show you multiple, but will only associate with the first stream for both entries. So behaviour is not deterministic. So a service which encodes multiple tracks but does not give them unique names is going to have some customers with compatibility issues.

OK.. First HUGE problem is that the first 10 Audio tracks are all named the same. This is far from being normal. The primary player may have a limit on the number of audio tracks, but having 10 tracks with the same name can do very strange things. The settings we are talking about are NOT in the buzztv TV app. They were under the settings icon from the home page. Under device preferences. The "Picture" options I am talking about are no longer available. They were there in previous firmware, because they were forgotten to be hidden. Those were supposed to be developer option. Many people chose to play with them at their own risk.

Had you played with any of the previous "picture settings" options ? How about under Resolution, did you change any of the colorspace or HDR settings ? Did you enable the Auto Frame rate feature ? If so, maybe try to disable it as a test (it's under the BuzzTV Utilities).

OK, you are 100% correct. BuzzTV 5 software was tested, not the firmware (at least not by me). And yes, my update was only firmware yesterday, since my software version was already greater than what was released (at least on the X5 that I use for beta testing).

What firmware do you presently have ?

I strongly suspect h/w issues on your box. Like was mentioned, this load was in beta testing for quite some time. Tested on at least 3 services by myself and many other services from many of the other testers. Did not have any video issues. If anything, it was a lot quicker and more stable that the previous primary player. Obviously can't test with ALL streams and services ,so there will always be an exception to everything.

BT200 you just press and hold the bottom right most button (Blue) for about 4 seconds and it should turn on the backlight. Same procedure to turn it off. Super intuitive, you can even to it in the dark, since it is the bottom right-most key

Have you checked that there is no typo ? Have you checked to make sure your account has not expired ?

I did have the exact same problem a while back on one of my 2 4900 units. But I played with the WiFi toggle a few times back then, and it went away and never had an issue again. It was strange. I have 2 units, and both were at exact same firmware/software levels and even tried swapping remotes, add remotes with USB dongle, etc.. and there was no definitive one item that I know that fixed it, but I assumed it was the WiFi toggling, since often the same chip that handles the WiFi, handles the BT. Still didn't explain why IR would not respond either, but it just fixed itself and have not had an issue since. The secon unit, never exhibited this behaviour. When you say you did a hard reset, you mean you did a pin reset, through the hold pin in , power up, scroll down menu and wipe factory reset, right ? Do you have any HDD or usb drive installed ? If so try removing them.

Pin reset will erase everything. Including favorites. Just curious, I have to ask, since many have made the mistake. You are actually using the power supply that came with your U5, and not a power supply from a previous Buzz box ? Reason I ask, is because the U5 uses a 12V power supply, which most others (except the xrs4900) all use a 5V power supply. The U5 will power up, and seem to work with the 5V power supply, but can be unstable. You need to use the 12V one that came with the U5. You can contact buzz about it. But if it will end up to send it back for a replacement or whatever they decide, you may as well do the pin reset. Yes you will lose your favorites (but you would also if they swap the box). So you have nothing more to lose, except potentially fixing the issue and avoiding to sent it back. With the next OTA update they will probably be including a "backup" option (to be able to backup favorites and other stuff), but I have no idea and can't make ay promises on when the next update will be going out. All i know, is that it has ben included a while back in the beta version.

Are you using a traditional mechanical internal hard drive, SSD, or none ?

Are you using WiFi or are you wired ? If you are wired, try turning on the WiFi (don't need to connect), just make sure it is enabled. If it is enabled, trying toggling it on/off. When I had a similar issue with my 4900 ages ago, it was because I was hardwired, and I had manually disabled the WiFi. Re-enabled WiFi (even though still hardwired), and the issues went away.

NOTHING has changed on the 4900. No updates of firmware or buzztv software. So either your providers have suddenly changed something (which is strange if more than one at the same time, unless they are all fleecing the same source with no re-encoding. Or Maybe your provider is doing some restrictions (like locking to specific "agents" only) and therefore it will refuse to play on some players. I don't know if you mentioned what type of login you are using (MAC, XC, M3U) but when you are in live TV, press menu-->settings-->configuration and scroll all the way to the bottom. Do you have an option for stream type ? If so, try toggling from TS to M3U/HLS and see if that makes a difference.

Does not matter if you have VLC installed also. The one you have installed is NOT the one used by buzztv 5 for liveTV. VLCLib is linked into the buzztv5 app, and that is what it uses regardless of what you have installed externally. For VOD however, you can choose external, and choose VLC (or anything else) if you prefer.

I "thing" the beta list on 4000 devies was reset at one point (I think after buzztv 5 was no longer considered beta for the 4000 series). I was on beta on my 4900 also for ages, and now it is also at public (.799). My X5 however is on latest beta (so way past .799)

Android itself as an OS is not the issue. The issue are drivers that are at the base for this issue. Suspend mode is not like turning off the screen. It is a low power state of the CPU, and stuff are not running in suspend (except for the occasional NMI/Alarm that is available to wake up the box. But sometimes drivers have an issue when they resume, since they do not go through a full h/w init cycle. Just like many older Windows PCs, that act funny when they come out of standby, which for ages microsoft would just disable the standby option since it was the cause for many instabilities. Windows PCs have gotten better at resuming from standby, but you still occasionally need a reboot, and it will force you anyhow every so often after some types of updates so you can't go too long before a forced reboot anyhow. For your phone, the issue is often crappy coded apps which drain battery. Not an Android issue, but rather an app issue. Apple has it's own issues. Anyhow, this is not and android/apple forum (it's for buzz boxes), so I will leave it at that.

This is an issue with 90+% of the boxes out there (not just buzz). Issue is that some of the drivers don't really like suspend modes, and after a while they just misbehave. It is primarily the network drivers, so obviously everything slows down and bizarre connectivity issues. These drivers are not in source form, they are typically binary blobs, so not a huge control by the box manufacturers. This is the main reason why if you read most forums it is strongly recommended to just shutdown the unit instead of suspend. Yes, it takes an extra 10 seconds, but you know you have a clean boot all the time. If it was a 2 minute boot time, then I can see the attraction towards a suspend option. But for only 10 to 15 seconds for a clean boot, I don't think it is worth it. Especially if you eventually have issues and still need to restart anyhow.

I call BS on their side. X5 software has not changed in over 4 months so it is obviously not the box. All of a sudden there is an issue ? It is probably not your internet either, since Error 520 is a cloudflare connectivity issue due to an empty server response.

That is for sure. None are immune to issues. But the difference is that when one of my premium services has an issue, there is someone who listens and tries to address the problems at the source. For some of the "bargain" services out there, you may as well send you messages to /dev/null (ie: black hole), because they don't care.