Ryu

you should appricate help they are offering you for free.

yup rock solid X5 here with super great picture friend.

what else you have done beside changing player?

so Lovell removed hdmi cable and put it back, and it resolved the issue. Lovell said they have extra hdmi cables so if Lovell thinks thats the issue then Lovell will replace hdmi cable before reset box.

have you tried wireless just incase? have you tried third party app on buzztv box to see if its hardware or buzztv app?

yes you can. try 0000 and if does not work then contact your iptv provider.

have you read and try what Lovell did?

maybe your isp/feed from your isp is not closer to you. here in Africa we have small companies and our isp is around 2 to 3 KM only around my area.

I dont see 4900 has location lock in option.

sure you can but before you do that have you tried to delete the server and add again? did you reboot your box after update or since yo got the box? try reboot if you have not. but yes you can reset and try again and should not have any issue.

https://www.youtube.com/watch?v=9l1x3KJl_jE&t=4s if you can not see this link then try this link.

follow this. same procedure

@buzz site we dont recommend other than buzztv app and devices. you should use google for it. btw, whats the reason you leaving buzz?

we have around 7 X5 active units and none have issues with pairing. no issues with firmware but lots of new functions and improvements with buzztv 5 app. so saying buzz has done absolutely nothing makes no sense. we are using bt-400 remote controls and not disconnect once. average android box? seriously, have you seen packaging alone? forget about quality material. android boxes you are talking about mostly are fake, fool you with software but in reality they are not inside what your software show you. buzz is real product with real support.

welcome aboard. this is right forum for buzztv and you can post under sub forum of your device. so lets say you have X5 then post in X5 sub forum. you can also email buzz team. I often pm allaboutbuzz about suggestion, questions....etc Buzz team is really great team and will jump on instant to help with anything you ask

try to remove hdmi cable from both ends then try again, also try different hdmi cable if available

you can backup your servers, favorites.

switch video player , menu, settings, configuration, live tv (switch to backup if its on primary)

whats your error and what device? working fine for me on all devices.

cool beans

yes try pc if possible https://www.youtube.com/watch?v=9l1x3KJl_jE

yes try pc if possible

go all the way down to the page and look at the bottom left corner and change theme to 4.4 default then you will be able to see the video.

if you don't see anything beside that logo then unfortunately thats the only way what you see in the above video.

also, if this screen just started to pop now I would leave it alone fr some time if possible to see if it starts to work on its own. because, factory reset will erase everything.