I rather see whats happening during the connection so I can tell if server is unable to reach or whats happening. it helps me to see if server is down or slow connection response from server...etc during the connection.
you mean you dont want tv service at boot up? if yes then go to menu while watching tv, press menu, settings, configurations and turn off boot at startup.
if not then thats how apps connect to server and gets you a tv.
ok make sure your credentials are correct. example, when entering make sure 0 is not o and might be case sensitive. so confirm your credentials with your guy. if possible ask them to change credentials then try.