Greg

I’ve been able to keep it paired after powering off. In the settings I have wifi turned on (but not connected) I’m connected via an ethernet cable. I have CEC turned off. I still have to unplug the box and plug it in to turn it on, but after that the remote works without having to pair it again (Until I turn it off). Then repeat the unplugging procedure again to turn it on.

So far I haven’t received any helpful information. I’ve been told by tech support that the update wouldn’t cause the IR receiver in the box to stop working. But it seems like if You, your sister and myself are having the same problem after the update, it would be pretty unlikely all of our IR receivers failed at the exact time the update was installed. I might try to completely reset my box but I’m hesitating a little because I don’t want to lose all my favourites in my VOD section.

Still not working. I read the entire thread. I’ve paired and unpaired multiple times, made sure cec is turned off and changed the batteries. Is there a way to factory reset the remote? I took out the batteries last night hoping that might do it. Also how can I change from blue tooth to IR mode on the BT200 remote?

I’ve actually already checked that thread. My blue tooth isn’t crashing. I’ve paired it and it shows up in the remotes and accessories. I have the wifi on even though my connection is hardwired. Everything works except turning on the box. After I unplug and plug it in, it turns on and the remote features work, I don’t have to pair it again. The power button even works to shut it off. It just doesn’t seem to work for turning it on.

I have an issue with my XRS4900 since the update. I’ve paired the remote and it works when the box is on. But if I power off the box (using the remote) I can’t turn it back on. The only way to turn it on is to unplug the box, and plug it back in. Then it boots up and the remote will work for everything else. But if I turn it off, I have to repeat the same unplugging replugging cycle. I never had this issue before the update. Any suggestions? Thanks

I have the same issue with my XRS4900. I’ve paired the remote and it works when the box is on. But if I power off the box (using the remote) I can’t turn it back on. The only way to turn it on is to unplug the box, and plug it back in. Then it boots up and the remote will still work for everything else. But if I turn it off, I have to repeat the same unplugging replugging cycle. I never had this issue before the update.