Ryu

while watching live tv press menu, settings, configurations, then change player

from Home Screen go to settings, then Edit style, then Edit Categories, click on How to & Help Videos, then toggle off.

https://buzztvdirect.com

so it was still not updating then I started to click everywhere in buzztv app and settings and finally as soon I hit my wifi and message popped up saying update is available. so not sure if its my wifi or whatever but it finally updated now

have done all this bud and no luck. its doing just like last time and it wants to take its sweet time but im ok with it as its my little cute baby just left ON all night and nothing. gave a reboot and still nothing now so left him alone

still no go for me yet. its doing just like the last time it did lol I will leave it alone now like the last time

you did not get recovery screen? if possible try a different power supply to see if that helps and if its still under warranty I would contact buzztv support.

https://buzztvdirect.com

not sure if the power supply was disconnected and if yes make sure using original power supply. also, try a different outlet if possible. try to disconnect all external devices like usb, or external drives and swap hdmi cable. if still nothing then factory reset using AV hole with tooth pick.

all remote controls from buzz have a simple functions. no need to touch any other buttons. however, you can buy BT-400 if you don't have one. For my mom I have CEC enabled on X5 using BT 200 and one power button turns on both box and tv. Then it goes to live tv to favorite channel list. all she presses channel up and down and volume up and down period.

btw, they both offer AV1 support but rock chip has better open source support.

its rockchip not amlogic so you won't see that here but I maybe wrong.

clear cache and try again

fortunately next morning it popped and went through fine without factory reset.

I checked right after allaboutbuzz posted this thread and it said update available but will say reboot without installing. so I tried to reboot and nothing changed. it said update available from Home Screen, setting as well as from buzztv app but won't install. so yes I tried as you mentioned as well as left ON for hours too, turned off for some time too and restart and nothing. now it says no update available and still has not update. I will leave it on until Friday and see if any change otherwise factory reset is only option.