Ryu

mine go red as well

on bt400 hold down last button (button underneath home button) or if different remote then hold down back/last button for few second.

1 hour ago, dishuser said:

this is the part I find funny

why would anyone wait 15 months if having issues?

I think that was a typo error. they meant 15 minutes not months lol 

on same server? I have few servers and some have radio stations and some dont. 

https://buzztvglobal.com/collections/power-supplies/products/buzztv-12v-power-supply-ac-adapter-for-xrs4900

ever installed at mom's room she does not want me to even touch it lol

agreed with emporium

7 hours ago, sharoori said:

They did a reset, and gave me another URL, nothing works. My other server works fine.

 

type url on your browser and see what it comes up and typed exactly that way

try to switch media player

what software/firmware version do you have?

35 minutes ago, marcoose said:

by clearing data will i lose my apps aswell?

if clear data from buzz app will delete only servers. nothing will happen to your other apps. if you reset your box the you will loose your apps. since you are having issue with buzz tv app only thats why I recommend clear data from buzz tv app only. hope this will help.

1 minute ago, marcoose said:

no that dont work either mate

hmmm try to clear cache and reboot and see if that helps. try to clear data as well if possible. you will loose server info...etc If you clear data. do it on your own risk. write down portal and credentials...etc before clear data. make a back up of server if you want to.

don't have stick but tried on other devices and so far so good. have you reboot your device after you got the update? 

2 hours ago, Don Ghana said:

So, when you don't have the information about the devices ID, what would you do ? (sounds stupid, but I guess you trying to search for one with a devices ID) ? In my case most of the time, I have the portal (server address) and the mac address and with this two informations I'm able to connect to the provider I want.  I thought, I could have the same possibility as Tivitmate allows or even Ott Navigator & StbEMU. 

some providers dont care about anything. some lock with your ip, your isp, device id, geo location..etc. I like the one locks with your info so not easy for people to steal.

29 minutes ago, TonyC said:

Hi All,

Not being the most tech minded, can you change your mac address to a previous box's mac address. 

Thanks

you can change to any Mac address but you should use only your Mac address. 

8 minutes ago, Don Ghana said:

I have a question about that, is there a way to just write nothing (leave them with a blank) for the Device ID and Devide ID 2, and just write the new "mac address" ? Thank you 

device id can not be blank. 

3 hours ago, Woody said:

Got an issue with new app update if your in favorites catergory and u punch in channel number it goes to the all channel catergoy instead of staying in favorites. Also does the same thing if u hit guide and press a channrl to have the guide go to it jumps to all channel category 

because you playing channel from all categories. try to play one channel from your favorite list other than thats current playing then try and you will see it will stay in your favorites.

what option do you have ON in CEC settings on your box?

some tvs have specific port for cec behind tv. make sure you are on correct port.

what color light do you see on front of the box? does color change when you press power button on remote control? try to remove hdmi cable on both ends and insert again. try a different hdmi port if available and try a different hdmi cable if possible. if nothing works then factory reset box from AV hole using toothpick. 

24 minutes ago, Polaybuzz said:

Thanks, but I am only using 1 server or provider right now. How do I "custom package" then?

some iptv provider let you customize package and some dont. so if you have access to panel and allowed to remove unnecessary categories then you can remove if not then contact your provider and ask them to remove what you wanted to be removed.

just clear cache only.

more channels with lots of guide info will increase data. thats why its better to custom package if you dont watch channels brings lots of info. so multiple servers will increase a lot more. 

turn off CEC settings.

Just now, dishuser said:

it tells you what you can backup

same for restore

can you restore entire system on U5?

Just now, dishuser said:

you select what you want to backup

but it still backs up between buzztv apps settings and servers favorites..etc

backup you doing on U5 is only buzztv apps settings and servers favorites..etc

you are not making backup of whole system. what you doing is correct.