Ryu

factory reset your box and start again and see if that helps. also, try to use different batteries if possible.

absolutely

factory reset might help

glad all is good.

make sure hdmi is properly seated and port is not loose. try switching hdmi cable and see if that helps.

it must be server then. I dont have that server but hopefully someone will confirm that but looks like its server end to me as you did all the steps. I would say wait day or two and see if that changes.

if channel has no data from server coming in then it won't display. have you tried to reboot your network? sometime network create problems too. give a shot.

have you reboot your box? try to kill apps running in the background. then clear cache again and leave your box sit on 1 channel for while. come back in few minutes and check to see if it loads up.

no worries enjoy

From home screen click settings, Than apps, Then click buzz tv4 Then clear cache Hope this will work

glad it worked. enjoy

clear cache and try again

wipe data and reset again and leave it alone for little while after reboot. sometimes it may take some time to load after after factory reset. if still nothing then you may need to pm allaboutbuzz.

"Buzztv ARQ-100 Version 2 Air Mouse remote is something created to work with buzztv models heartbeat to heartbeat. It has been designed to function properly for all models, starting from 4000 series to 4500, 4900 and Essential E1 and E2 which they just released". https://www.amazon.com/BuzzTV-ARQ-100-Wireless-Keyboard-Android/dp/B07KMLZKNV?dchild=1&keywords=buzztv+arq-100&qid=1626717791&sr=8-3&linkCode=sl1&tag=httpwwwxctech-20&linkId=aa25cb18acaaf75170e5d7f5dbf0eb35&language=en_US&ref_=as_li_ss_tl https://www.amazon.ca/BuzzTV-ARQ-100-Wireless-Keyboard-Android/dp/B07KMLZKNV?dchild=1&keywords=arq-100&qid=1626717851&sr=8-7&linkCode=sl1&tag=xctechs07-20&linkId=38a00e8cfff66287ec5db840c0f7c20d&language=en_CA&ref_=as_li_ss_tl

no worries

glad you got it. for epg you need to enter epg url. I would use XC option with username and password instead of m3u option if possible. with this option you enter url, username and password and thats it. I think its better option.

delete and try again

I have been beating my 4900 with many servers (trials and available on net) which I even lost count of them and I find zero issues with my box. I found few channels work bad on few servers but same channels on different server work flawless. that shows its not the box at all. my buzz xrs 4900 is rock solid and very happy with it.

its better if you remove your personal information from your post

as nbs said you have to stay on that channel until it stops recording. if you start recording and change channel then recording will stop. whatever you have recorded already if you want to play that then go to all apps, open up vlc player and all of your recording should be there. click on them and play back your recordings.

double click home button to kill apps. and reboot your box and try again.

you can side load with usb drive fro your pc to your stick. you can directly download from browser in your stick. you can download built in aptoide store without signin. you can download from google play store. you can remotely download/tranfer in your stick from your pc via third party apk like team viewer...etc

why do you want to return it? whats wrong with your first box? I have zero issues with mine and im beating it a lot since I own it and still working great.

does your box have power when you connect with your laptop or do you disconnect power from the box?