allaboutbuzz

3 hours ago, JRmecool Richardson said:

Thx for the efforts. V131

After testing Live TV, VOD, TV series sections here's my results:

Getting Black screen still & audio

Rebooting has been done. to get video back 

 

 

 

Something is triggering a black screen overlay we use to black out Debian when no video
But in this case it's overlaying on top of video

We will get it fixed asap

New Buzz 6 App Update

Buzz 6 App Version V1.0.131

FW Version: 20250319191919 

Changes:

- Fixed Black Screen bugs on playback

- Fixed Duplicate Audio/Video Bugs

Please Leave Feedback Below

 **UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**

New Buzz 6 App Update
Buzz 6 App Version V1.0.130
FW Version: 20250318171347

Changes:

- Info button now works when playing a movie or show in VOD/TV Series
- Fixed a bug with Last Ch History and Adult Channels
- Player Fixes
- Bug Fixes
- Database Crash Fixes

Please Leave Feedback Below

 **UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**

New Buzz 6 App Update
Buzz 6 App Version V1.0.129
FW Version: 20250317193201

Changes:
- Fixed bugs in Change MAC Feature
- Info Button now works for Episodes in TV Shows
- Fixed a bug with Last Ch History and Adult Channels
- Fixed a bug with the Info bar timing out on VOD when selecting Subtitles
- Fixed a bug with Freeze Framing when starting a channel or Resuming on VOD/Series due to buffering.

Please Leave Feedback Below

 **UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**

Just now, Macman_ca said:

VOD. Turns out I wasn't highlighting the search box before trying to enter the letters. DOH! Customer Service pointed me that goof I was making!

Ok good to hear that

18 hours ago, Macman_ca said:

So funny enough. I left it for a few hours and now it seems to work. But the alphabet on the back doesn’t work. The four cursor buttons do. But it won’t recognize typing on the keyboard. Any thoughts anyone?

Which app are you trying to use the keyboard on?

On 3/14/2025 at 3:50 PM, Dave43 said:

How do you do a hard boot. I've done multiple soft boots ( hold button then power). Wiped factory reset. Wiped cache. Was/am in a boot loop it seems. Cant use the box for what files but am upto date with Buzz and TV5 updates. Sept and Jan I believe.

Soft boot is through Android settings

What you're describing is the Hard Reset.

2 minutes ago, dishuser said:

keep failing to mention this but I like how last channel history includes every category and you can pick a channel that you watched from a different favourite category

It does this on Buzz 5 but not Buzz 6?

5 minutes ago, dishuser said:

any chance of making vpn auto connect on startup?

Yes will look into it

New Buzz 6 App Update
Buzz 6 App Version V1.0.126
FW Version: 20250312165809


Changes:

- Resume Playback bug and UI fixes
- Fixed a bug when disconnecting server on server settings
- Fixed a bug when booting the box and no internet
- Improved Performance on App Starting

Please Leave Feedback Below

 **UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**

New Buzz 6 App Update
Buzz 6 App Version V1.0.124
FW Version: 20250311000000


Changes:

- Fixed a glitch in Organize Categories
- Fixed a bug with selecting actors in Movie Info of VOD
- Fixed Server Connection Bugs

 

Please Leave Feedback Below

 **UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**

2 minutes ago, stdly said:

Thanks again yes if I choose a different channel in the all category it will hold the choice.

Yes that is the way its designed

20250307173300 FW Version

New Buzz TV 6 App Update
V1.0.123
March 7th, 2025

Changes:

- Added Resume Feature to Movies in VOD and TV Series
- Bug Fixes for Resume Feature
- Other Minor Bug Fixes

 

Please Leave Feedback Below

 **UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**

10 hours ago, Smat said:

How long does this update take to download. All I’m getting is preparing system update and it’s been well over an hour. 

Reboot the box and try again

Takes 5-10 Minutes on most connections

42 minutes ago, Covid said:

How do you do a hard reset?

1 hour ago, Kone said:

Is P6 Unlimited getting update as well?

It shipped with the same firmware pre installed

NEW P6 Firmware Update
March 5th, 2025

V20250225 Firmware Update

WILL DOWNLOAD IN MULTIPLE PARTS
YOU CANNOT REVERT BACK

Firmware Changes:

- Fixed a bug with a pop-up crash on apps like IP Vanish
- Fixed Search button sometimes opening search, sometimes assistant
- Disable play protect permanently
- MediaPlayer2 and Classic launchers fix OTA app launch
- HW Decoder library update as potential playback fix from Rockchip
- Fixed (Server, Category, VOD, TV Series, PVR) Buttons on BT-250 and BT-350 Remote for Buzz 6 Shortcuts
- Fixed Buzz Smart Remote App crashing after updating BT-500 Remote Software
- Fixed Time Zone bug in DSW
- Fixed Color Buttons on Buzz 6 Home Screen when programmed in Buzz Utilities
- Fixed Mouse not working to click icons on the Buzz 6 Home Screen
- Fixed hiding the All Channels Category in Live TV
- SD Card transfer speeds were improved
- Fixed a bug when an SD Card wouldn't be detected properly on bootup
- BT pairing improvements on all Remotes
- Fixed Color Buttons not working when programmed via Buzz Utilities on All Home Screens
- Enabled Mute Button on the Remote when Force Max Volume is used
- Added BT-500 Software update to Smart Remote App V07

Buzz 6 App Update V1.0.117

Changes:

- Fixed cut off descriptions on Live TV, VOD and TV series
- Fixed Adult in All Channels Category 
- Update VOD/series every 8 hours on MAC servers
- Updated TDMB API to fix some issues in Search (the app show "Error") when clicked on an actor in VOD/Series
- Fixed Minor Bugs.
- Fixed a bug with Adult appearing in All channels and Last Ch history 
- Status Bar is now clickable for FFWD/REW on VOD Playback
- Fixed some MAC Server Bugs
- Info button now works in Channel List + Single EPG + Grid EPG. 
- Fixed a bug with TV Shows with 14+ Seasons
- Fixed a bug with Catch-up stopping on a black screen at the end of a program
- Fixed the UI overlay on grid epg for time elapsed
- Fixed a bug with the keyboard automatically opening on the next row after closing it
- Fixed a bug with No Password required for Adult VOD
- Adult Password is now required to open the Adult Categories in Live + VOD
- Fixed a bug with sorting in favorite categories.
- Fixed TV shows with 14+ episodes on MAC servers 
- Fixed Timer on Status Bar of VOD
- Bug Fixes.
- Vod Info Bar Fixed
- Fixed Cache Bar on TS FFWD/REW
- Fixed TS FFWD/REW Bugs
- Fixed Server List giving Error when scheduling PVR
- App Folder Fixes after installing new apps
- Fixed some Backup/Restore bugs
- Fixed a bug with editing servers 
- Fixed more UI background color for icons
- Fixed some small bugs.
- Added Backup/Restore Feature to Settings (You can use Buzz 5 Backup Files to Restore onto Buzz 6)
- Added Fast Login to All MAC, XC + M3U Servers 
- Added Color Button Features to Servers in Server Settings
- Fixed UI background color for icons
- Fixed Channel Stream Errors
- Fixed a bug with Multi-Day Recordings
- Added REC Icon to Grid EPG for Scheduled Recordings
- Fixed Recording Bugs
- Fixed a bug with Error Message when changing channels when recording
- Added support for more languages on Sub titles in VOD/TV Series
- Fixed a Bug with Multi-Day recordings only working the first time
- Fixed a bug with XML EPG not updating when box is left on standby. 
- Added an error message when changing channels and recording on a single connection server
- Categories that are renamed can now be reset and you can see the original name
- Fixed Account Info/Connections doesn't always properly update total/active connections info on XC servers
- Fixed CC on VOD/TV Series
- Fixed VOD, TV Series, PVR, Server Settings buttons on BT-350 and 250 Remotes for Buzz 6
- Fixed adding Server via QR Code on Server Settings
- Fixed CC on VOD/TV Series
- Optimized Navigating Menus Performance.
- Added a How to Videos Row to the Home Screen
- Fixed XML EPG Bugs
- Fixed VOD Bugs
- Added Stream Data to Info Screen on Live TV
- Fixed a bug when trying to play Favs or Recently Watched in VOD
- Added support for XML EPG on XC Login
- Fixed a bug when loading servers with 20,000+ Channels
- Fixed a VOD loading bug on XC Servers
- Fixed a bug when not being able to select episodes on TV Series
- Fixed adding server via QR Code in Server Settings
- Fixed Server bugs for VOD not loading

Please leave feedback below
 

X5SS March 5th Firmware Update

FW Version 20250220

Changes:

- Fixed Wake to Record from Shutdown. 
- Updated Buzz 5 App to V5.0.947
- All Pre Installed app now update via the Cloud
- Added Chrome App
- Added Support for All Buzz BT + IR + USB Remotes (Except the MIC button on BT350)
- Added AFR Feature to Buzz Utilities
- Added Network Shares Feature to Buzz Utilities
- Fixed a bug with Play Protect turning back on after turning it off
- Fixed a bug with VLC Player not being visible as a player on some apps
- Fixed a bug with programming color buttons in Buzz Utilities
- Fixed a bug with NTFS USB Drives not being detected

Please leave feedback below

FW Version 20250303201204

Buzz 6 New Update
V1.0.121

Changes:
- Fixed Audio and Playback Bugs
- Fixed Status UI on VOD Info Bar

 

Please Leave Feedback Below

 **UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**

1 hour ago, Screwdriver said:

Thanks for that video. I couldn’t see any option for hdr unfortunately. @allaboutbuzz is that correct, that this box will not display HDR 10/HLG content?

The chipset doesn't support it

This is an Entry Level box

On 2/26/2025 at 7:40 PM, DeJesus said:

Maybe…. But then how come the box does the same 720p on my LG OLED?

I also have an older BuzzTV XRS-4500 and that boots right up in 4K on this TCL

so this makes me think that the issue is with this X5-SS box. 

and  BuzzTV tech support is nowhere to be found… won’t even respond, forget issuing an RMA  

oh well, may just stick with the XRS or will order MAG-555 or stick to Linux MAG-544

thanks again Emporium for all your suggestions. 

You stated here. Our tech support was no where to be found

I reviewed all of your tickets at the time, and this was not the case. 

23 minutes ago, DeJesus said:

Lying? WTF??? 

Absolutely NOT. 

First ever response from BuzzTV came yesterday at 2/26@2:38pm in the afternoon…. That was after 2 emails on 2/24 and 2/25. (Not to count the NUMEROUS msgs left for advance tech support.) This was NOT a resolution email. This email asked me to send the box back with me paying return shipping. I replied back right away on 2/26 and asked that you guys either call me to troubleshoot and resolve or send me prepaid shipping label. Again no reply on 2/26. Then early this morning 2/27, I sent another email asking for an update. This was the first time I copied allaboutbuzz@buzztv.com (as someone suggested on this forum). Finally this afternoon 2/27, I get an email asking me to either wait for an update coming on Monday that may resolve the issue or If I didn’t want to wait then you would send me the prepaid label. So not yesterday -TODAY. Again keep in mind this was AFTER I already posted all the issues here. I replied back right away that I would prefer to just send back the X5-SS. I haven’t heard anything back nor have I received the prepaid label as of yet. 

so don’t tell me I’m lying. I have no f’ing reason to lie. again I have 4 of your boxes - two XPL-3000, XRS-4500 and XRS-4900. I’m a big fan and truly like these boxes… this was the reason I went for another X5-AX. You were out of that so sent me the upgraded X5-SS which I’m having issues with.

and BTW quick update - after all this trash, I ordered the X5-AX and MAG-555 as backup) from Amazon yesterday, just got it and guess what… it’s working PERFECTLY right out of the box!!! So turns out the issue is indeed with the X5-SS.

anyway I’m now fine and set with Android 11 and X5-AX box. Now I just hope that i get the prepaid label ASAP so I can send it back for a full refund.   

again big thanks to @Emporium for all his help and guidance … truly appreciate it. 

 

Im calling out the lies as you stated in a post we didn't respond to you at all. 

Our offices are also moving this week. So the warehouse is down. So please be patient on the return label. 

Its fine now though, everything is taken care. 

31 minutes ago, AllBlaxx said:

Just installed the update and my box is not very happy. After a reboot, it loads up the last channel I was watching just fine but if I try to change channels, I just get a black screen. If I return to the channel that was previously working, it has stopped working and is just a black screen as well. 

I've tested the same server with a different box (MAG544) and everything is working fine. Anyone else experiencing something similar?

Try pressing 

Menu

Refresh 

FW Version 20250227141749

New Buzz TV 6 App Update

V1.0.119

Changes:

- Fixed bugs with descriptions in TV Series

- Fixed TMDB for episodes

- Fixed player error messages, now they should not appear as often. But it requires testing

- Fixed a buffer bug with the video player. Which caused streams to restart

Please Leave Feedback Below

 **UPDATETE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**

4 hours ago, DeJesus said:

1 email from support… finally. And that too asking to ship the unit back at my expense. I’ve asked for a prepaid shipping label to be sent. I don’t feel like I have to pay for return shipping on a product that is DOA. 

I don't understand why you're lying

But anyhow

We gave you a resolution yesterday 

Prepaid label to return + a full refund

So you can stop complaining on this thread. As you were taken care of and not even keeping the box