allaboutbuzz

17 hours ago, BHbomber said:

Ok the updated hasn't come yet so I'll wait for that. The media player was on backup so I switched to primary and there was no change. I tried external and I had the choice of VLC or Media Player. I tried Media Player but it stuck on loading video. VLC said something about the location. It was a fast error message. Is there another player I can use? 

If external player doesn't work either

Then the issue is with the server itself

2 minutes ago, BHbomber said:

So I was having pretty much the same problem as VOD TV shows said stream unavailable but movies would work. I followed all the steps to upgrade to BuzzTV 5 but it won't go too v946...its still on v937. And now all the VOD says media format not supported. 

I'm on XRS4500 

If you upgraded from 766 to 937

It takes about 20-30 minutes before the update will appear for 946

And you can try changing the player in configuration menu for the error message

Menu
Settings
Configuration
VOD + TV Series Video Player

Change it from Primary to Backup

14 hours ago, kr16 said:

Updates don't do anything anymore, but I started the BuzzTV app, at this point it updated me to 937, restart , another start of BuzzTV app and now I am at 946 !

Thx again.

 

Firmware updates and app updates are separate 

We no longer do Firmware updates for your model, but we still do Buzz 5 App updates
And V946 is the latest version that just came out this month

4 minutes ago, Emporium said:

I guess .101 was released after at some point before we got our updates

Eventually one thing that would be nice is to see the release date of the s/w version when we check the bottom of the menu. 

Right now it just says UPDATED: N/A (guess it'll come in future releases)

 

I edited my post, I got the version # wrong
Will add the date on a future update as you suggested

1 minute ago, Emporium said:

Did it a few times, but I rebooted a a little more frequently that once an hour usually 3 or 4 times an hour for various tests. 

I'll try again and leave it plugged in.

 

 

 

If he keeps rebooting it will keep resetting time

Is another thing the dev guys said

On 1/24/2025 at 2:35 PM, dishuser said:

now I have to figure out which configuration to use...lol

withe my laptop it was easy as I just used the linux mint config

From our dev guys

After a reboot device would download new ota after 1hr then it would become available to user once downloaded is done

8 minutes ago, Emporium said:

Mine is still on 1.0.98.  Box has been on for a while.  Checked for updates from the app menu options under settings->Check updates.  And also checked from home screen, settings menu "Check for updates" and in both places I get message that "there are no new updates available for your box"

 

Ok, did you try a reboot?

On 1/24/2025 at 2:36 PM, allaboutbuzz said:

Few notes for Open VPN based on feedback we got

- We have to show the text box when typing in username and password
- We have to support more characters, as one tester used expressvpn and could not type in the 25 characters

Will fix this up on our next update, just wanted to mention it in case anyone noticed.

V1.0.101 Buzz App was sent on Friday

To resolve the VPN Issues I mentioned.

53 minutes ago, dishuser said:

now I have to figure out which configuration to use...lol

withe my laptop it was easy as I just used the linux mint config

We have to fix one configuration issue as well. So you might run into issues 

These fixes should be sent today or Monday 

And we use Debian Linux OS. 

On 1/18/2025 at 11:46 AM, allaboutbuzz said:

NEW BUZZ Firmware Version 20250118000000
New Buzz 6 APP UPDATE V1.0.98
Jan 18th, 2025

Firmware Changes:
- Updated Player
- Added HDMI Hot Plug Support
- Fixed Power off in Standby on some TVs
- Added Background OTA Support

 

Buzz 6 V1.0.98
Changes:

- Added YouTube Icon to the Home Screen (Its a placeholder for now, it will work on a future update)
- Added Open VPN Support to Settings
- Bug Fixes

Leave Feedback below
Thanks

Few notes for Open VPN based on feedback we got

- We have to show the text box when typing in username and password
- We have to support more characters, as one tester used expressvpn and could not type in the 25 characters

Will fix this up on our next update, just wanted to mention it in case anyone noticed.

3 minutes ago, Emporium said:

Took the first update and it reboot immediately.

less than 20 seconds later, told me another update was available.  Took the update, but then after downloading, and doing it's thing, there was no visible message that it was doing something in the background (I think there should be something at least to ensure users don't try to unplug at this point).  then several seconds later it rebooted on it's own.

Now App shows 1.0.98.  And youtube icon placeholder is on the home screen.  Oh yes, and the VPN option is on the settings screen.

Thnx

 

 

Yes we automatically need it to reboot, it was built into our scripts

Its only for users like yourself that were stuck on older updates.

And good to hear that you're now running the latest update

16 hours ago, jets said:

So what would cause one user to freeze but not the other? Changing from automatic to the one seemed to fix it. I actually told them to switch to HLS now.

 

Thanks for edit.

Changing stream format would change the type of stream the server sends

so yes HLS may be freezing but TS isn't
And auto by default uses HLS first, but if a server doesn't have HLS it will automatically use the next available format

In your first post you said that freezing happened on different TV brands, which doesn't make sense. As a TV brand has nothing to do with channels freezing

On 1/20/2025 at 1:18 PM, allaboutbuzz said:

For those stuck on older updates

We will have to add a fix to our next update, so the update that follows that one fixes this issue and gets you up to date.

A new OTA update was just sent today

Anyone stuck on older updates, will get a second update to follow within a few hours after the first one

It should bring you up to the latest version of Buzz 6 App etc.

Try it and let me know your feedback

Thanks

59 minutes ago, jets said:

So my neighbour was having video issue with freezing on live TV (wicked). This is only happening on certain TV brands, one being Sony the other LG both smart.  All of his other neighbour with different brand are fine.

We tried switching video format in configuration from Automatic to TS and it works well now. Question is should I tell him to run HLS or TS. I am wondering if it's certain TV's don't work well with the Automatic feature?

Stream format has nothing to do with the brand of TV you're using

On 1/5/2024 at 5:18 PM, Ryu said:

Updated the Image with a newer one
Thanks

20 hours ago, Emporium said:

I just took the update a few minutes ago, it rebooted and mine is the same as yours.  Settings says 1.0.51 yet app menu says 1.0.98.   No VPN option in the settings screen either.

And I do not see any youtube icon either.

 

 

 

For those stuck on older updates

We will have to add a fix to our next update, so the update that follows that one fixes this issue and gets you up to date.

36 minutes ago, dishuser said:

What does your system information say?

3 hours ago, AllBlaxx said:

Player feels just that little bit snappier. I haven't loaded up a VPN config just yet but I'll report back when I do

Great

You can grab the VPN configuration from USB. Its the easiest way

NEW BUZZ Firmware Version 20250118000000
New Buzz 6 APP UPDATE V1.0.98
Jan 18th, 2025

Firmware Changes:
- Updated Player
- Added HDMI Hot Plug Support
- Fixed Power off in Standby on some TVs
- Added Background OTA Support

 

Buzz 6 V1.0.98
Changes:

- Added YouTube Icon to the Home Screen (Its a placeholder for now, it will work on a future update)
- Added Open VPN Support to Settings
- Bug Fixes

Leave Feedback below
Thanks

32 minutes ago, Johnbuzztv said:

Update: i switched back to primary player, power key is set to shutdown and a full power cycle (removed power adapter). Now guide is almost instant. 

 

Hope that helps. 

As per your PM

All is good now. Must have just been a server issue

4 minutes ago, Woody said:

What about p6 running 938 

Wasn't sent to P6 yet. 

I listed the models mentioned that the update was sent for. 

V5.0.946
New Buzz 5 App Update
Jan 13th, 2025

Update has been sent to all models on Android 9 and 11
- Android 9 must be running V937 to receive this update
- Android 11 must be running V938 and V940 to receive this update.

- Update has been sent to All X5 SS on Android 13

Changes:

- Fixed a bug with Ok to Play Feature in Configuration
- Added New Catch-up API to XC Login Servers
- Fixed 4K VOD on some servers
- Updated Primary Player to newer version
- Added an ON/OFF Feature for TMDB on VOD/Series in the Configuration Menu
- Fixed a bug with Search showing the wrong channel #s
- Fixed a bug with Search opening the wrong channels when using Group Numbering
- Fixed Crashes + Bugs
- Fixed a bug with 5.1 and MP2 Audio not working on Live TV
- Fixed a bug with hidden servers appearing after Backup/Restore
- Fixed a bug with hidden urls appearing in error messages
- Fixed a bug with Seasons missing on TV Series
- Fixed a bug with Server Messages not appearing.
- Fixed a Crash when playing Catch-Up
- Fixed a bug with Seasons missing when TMDB Turned off
- Fixed a bug with restoring servers that were hidden
- Fixed some error messages on playback with primary player.

Please leave feedback below

Thanks

8 minutes ago, Aaron Merilles said:

That didn't work and i don't see an option to "download" with the color options. Can you try on your own end to see if i works?

Download option only works/appears for Catch-up if the server supports it

Otherwise just click the catch-up program you want to watch to play it
Keep in mind most servers only offer 1-3 days worth of playback.

56 minutes ago, Siddeley said:

I am wanting to record audio only.  (music channel live tv)

Am I out to lunch on this?  I have only stuck a toothpick in there before and don't want to screw things up.

Can I use the av port on the box? 

What type of 1/8 male plug is required?  (tip & sleeve, tip & (# of) rings  & sleeve)

What is the type of output is it, (analogue, digital of some sort)?

Would be recording to a mini computer.

 

Its 3 RCA to 3.5MM Adapter

But its not going to work the way you want it, as you cannot use HDMI at the same time

11 hours ago, sts41 said:

to record, I set the time... scheduled several hours after I go to bed, I rarely shutdown the buzz. 

So it may need to change channel,, but it is on.

it is a multiday recording, same time everyday.

Add a couple of minutes before and after

normally I get from 5 minutes to 20 minutes of recording

 

If I just wait for show and press record, that works

 

hence the need for catch-up.

NBS,

glad to hear about X5.... I will order one, and hope it works as well as 4500 as far as catch-up is concerned. I will store away the P6 and hope for a better future.

 

thanks steve

Ok I think other users reported this issue where after a multi day recording worked the first time 

It won't work again afterwards 

We will fix this on our next update.