allaboutbuzz

3 minutes ago, crunker said:

@allaboutbuzz

It says loading.

Box Firmware is V20230815

IPTV version is 5.0.891

Ok then PM me your Mac 

21 minutes ago, dishuser said:

they answered it

Yes but there are 2 things it shows when no info or guide being shown

No information available. Means the server has no guide for those channels

If its on loading... That could be an api issue on the Buzz app. 

11 hours ago, allaboutbuzz said:

Does the guide say No information available or Loading..??

 

@crunker

Please look at my question

Thanks

2 hours ago, gig63 said:

Time to update first a little info:

I have a X5 running provider on xc api, the box plugged into my Marantz SR5003 witch is plugged into my Samsung old plasma tv no cec turned on.

I still have all the changes the same as when i posted last but one.

I had to switch from Primary player to backup because my sound was out of wack with the video witch i have always had to use with any of the buzz box's, and now that i am on backup I have slow channel changes again.

Just a heads up

Thank you everyone for your time

 

Backup Player is VLC. Its libvlc as this version doesn't require the GUI and is open source, its main use is for Movies and TV shows. Not Live TV

That's why channel changing is slower. 

1 hour ago, crunker said:

Ever since I updated my box to the new software, it's persistently showing no info in the guide. I've tried rebooting, clearing the guide data, I've made sure time is right, but nothing seems to correct it. I'm connecting by a MAC server, and it was working perfectly before the update. I'm not sure what I'm doing wrong.

Does the guide say No information available or Loading..??

23 hours ago, Emporium said:

I just tried it on one of my X5, and from my phone it sees the device, and connects.  However the only thing that works is the "mouse" function to move mouse around, but no way to register a "click", so not very usefull   And the "home" button works if I am in any other menu.   Everything else did not work (dpad, etc..).  So not really functional. 

Have not tried it on any other box.  I download the APK for phone and TV directly from the CETUS web site and side loaded them.

 

 

 

Thanks for trying

They must have changed something in some updates then
Been awhile since I have used it

1 hour ago, Saif Barry said:

@Tlr appreciate the feedback. Glad to hear you were able to resolve your issue. Unfortunately, the update didn't help in my situation at all.

By the way, can the veterans here let me know what the typical response time is from BuzzTV technical support team?

Right now lots of our staff are on vacation
So our current response times are 24-48 Hours

17 hours ago, Jacques said:

Hello,

Since the update (2023/08/25) the U5 apps, no longer output 5.1 sound. it was working fine the previous day (before the update).

I check all settings, reboot, did a factory reset, no success.

When I push the "Green button", the menu indicate that the show is presented with 5.1 sound, but it only output a stereo stream on the HDMI out.

I tried with multiple sources, no success.

Finally, I check with a third party app (XCIPTV) and it work fine, the output is DD5.1 as it suppose to be, so the hardware and OS are OK, only the Buzz player is not working.

Any Suggestions?

Bye

Jacques

We have tried this repeatedly on numerous channels with 5.1 audio 

It works on multiple sound bars and Stereo Receivers we use for testing.  Even 7.1 Audio as well.

We tested this using the Primary Player on both Live TV + VOD/TV Series
You can check which Player you're using in the Configuration menu of the Buzz app

15 minutes ago, Chris T said:

Thank you for the response 

Quick Question 

Will the box still record if it defaults to suspend whilst in the middle of recording? 

TIA

Only if your server has 2+ connections

If one connection, its using the foreground PVR
So if you suspend the device during this, the recording will end.

If you left it on standby and had a scheduled recording though, it will record in the background.

On 8/27/2023 at 5:09 AM, Chris T said:

After update on the 24th to new firmware it seems the screensaver no longer works. 

Instead it puts the box into suspend. 

I tried manually enabling it in settings but that did nothing. 

Made sure stay awake was unticked in devolper options. 

None of the CEC settings are enabled 

Anyone have any ideas or could this be a bug in new firmware. 

Any help is appreciated. 

It was disabled on this update, due to some issues found

We will look at re adding it on our next update

49 minutes ago, LiveTheDash said:

Does anyone know of any decent universal remote control app available on an iPhone and/or Android phone that will work with the Buzz boxes? I’ve been searching but can’t seem to find something that will work with my Classic box.

Try CETUS Play in the Play store 

On 7/27/2023 at 2:21 PM, Redhusker24 said:

Does this box ever have updates? The last one was in April. I would think there would be software updates and new stuff in the updates periodically.

Sent a new Update on Aug 24th

https://stbtalk.com/index.php?/topic/13741-new-official-u5-firmware-buzz-5-app-update-aug-24th-2023/

3 hours ago, Saif Barry said:

 

Only the first power supply is the one that came with the box

The other 2 will not power the U5 properly. 

57 minutes ago, Gilles1945 said:

Can somebody delete the above message case I can't remove it. 

Deleted 

1 hour ago, Opazzno_NooB said:

In general, I tested all day and came to the conclusion that there is some kind of bug in the firmware.  I have 2 TVs and 2 set-top boxes.  1 TV Sony 65x93l + buzztv x128i 2 TV Sony Oled 77x83l set-top box buzztv u5.  Installed a third-party player Televizo premium version had to buy.  And what I see is everything works, hevc, each channel has 2-8 audio tracks.  UHD channels work without ripples.  And you say that this is a problem with the memory on the console or the processor?  Now there are no problems on two consoles.  Thanks to everyone who proved to me that after the update, the memory and processor began to work poorly on two consoles, and some other video and audio settings changed.

PM me thanks

2 minutes ago, Opazzno_NooB said:

epg, I cleared the cache, but I did not find where to clear it. I'm not panicking, I just don't understand why posting a raw update? Updated because the old software got its own problems. And where does the chip or RAM? When everything shows well, namely on 4k channels, when you switch to it, everything is ok, but it’s worth pressing ok, so such a ripple thing comes out. You press the button back on the picture and everything again shows the picture normally.

The firmware was tested a ton on HEVC and 4K Channels
And none of these issues appeared

Our last Firmware update was in March
This ones been worked on since

So its not a RAW update.

And we only mentioned that the RAM on your box could be corrupt and what is causing your issues
Or it could be something else hardware wise, even an HDMI Cable by chance

31 minutes ago, Opazzno_NooB said:

prefix buzztv u5 after the last update on channels with the hevc codec, the picture shows for a while then freezes and the sound goes on. And on channels with the av1 codec, everything works fine. 2 why not all tracks are seen by the main player? The alternative player sees all the tracks but it closes. The interface of the set-top box is constantly rebooting. Stopped loading epg.xml constantly writes it is not possible to load xml.epg. Why did you break everything again? In another room there is x128 buzztv there is an old update so everything works as it should and hvec channels. Then I also noticed if you switch to the 4k channel and press the OK button, white stripes fly out on the whole screen and close all content until you press the back button, then everything is OK. In general, you broke everything again (

Right now it seems video chip is dead or close to be dead on your box. 

or some RAM issues

 if RAM is dead then it would explain random crashes and why EPG doesn't load as EPG loads on the RAM. 

1 minute ago, Gilles1945 said:

Is this updated for BuzzTV X5 128AI

X5 Update can be found here

Just now, Gilles1945 said:

Is this updated for BuzzTV X5 128AI

It is updated for all X5s, U5s, HD5s and B5

Classic and E5 should come out on Monday

New Update
Aug 24th, 2023

Firmware V20230818 Changes:

UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK

Firmware Changes:

- Added Network Share Feature to Buzz Utilities
- Added New Auto Frame Rate Feature to Buzz Utilities- Updated to Latest SDK
- Fixed Wifi Bugs
- Fixed Suspend Feature in Power Off Options.- Updated preinstalled apps- Fixed a bug with HDMI Passthrough on 5.1 and 7.1 Audio
- HDMI CEC a bug was fixed affect a few TV brands
- HDMI CEC settings menu was reconfigured layout and added a secondary Virtal CEC ( for older TV's or TV's that do not have proper HDMI levels )
- Fixed Server Button on Remote Controls not working from the Home Screen.
- Fixed a bug with Force Max Volume
 

V884 Buzz TV 5 App
Changes:

- Added New Fav Groups Feature to Live + VOD + TV Series- Added New Backup/Restore Feature to Configuration Menu- Added 9 New Languages to Configuration Menu
- Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button)- Fixed a bug on Backup Player not automatically playing the next TV Episode in VOD/TV Series
.- Fixed Password Lock Feature for Adult Content on VOD + TV Series- Fixed a TV Series bug with missing Episodes
- Fixed a bug when powering back on into Live TV- Fixed a bug for servers with 10,000+ Channels- Fixed a crash bug when changing categories/channels
- Added Change MAC Feature to Server Settings
- Fixed a bug on MAC Servers getting stuck on loading channel list.- Fixed some XC Login API bugs.- Fixed a bug with Date/Time on Modern Home Screen
- Fixed a bug with Catch-Up not working past one day on some servers- Fixed a bug on missing EPG Descriptions on some servers
- Fixed a bug when hiding All Categories and not being able to get any categories back
- Optimized App Performance.
- Updated MAC to FAST EPG API
- Optimized EPG for MAC + XC Login Servers
- Fixed a bug with some XC Login Servers getting False Error after logging in
- Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi
- Fixed a Restore Bug 
- Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi
- Minor Bug Fixes
- Fixed an EPG bug in Channel list, underneath Channel Name
- Fixed some crashes
- Fixed missing Movie Trailers on VOD
- Fixed a crash with Scheduled Recordings.
- Fixed a bug on MAC servers not locking Adult Channels in the All Category of Live TV
- Optimized EPG Loading for MAC Servers that don't use Fast EPG API
- Fixed Search by Channel Number when group numbering turned on
- Minor Bug Fixes
- Fixed a rare crash when changing sort option in Radio
- Updated TMDB API, fixed a minor issue caused by the recent TMDB API changes
- Fixed Fav Channel Group renumbering issue
- Fixed a Playback bug on HLS Streams
- Fixed a bug when unhiding categories in Organize Categories
- Fixed a Menu Highlight Bug on the last category of VOD Home.
- Fixed a Recording bug on M3U with 2+ Connection
- Fixed an XC Login XML EPG Bug
- Fixed a bug with missing Movie/TV Posters on VOD + TV Series
- Added Channel Rename Feature to Fav Groups
- Fixed bug with EPG missing underneath channel names in channel on XC login
- Fixed a recording bug on some codecs. 
- Added Fast Login to XC Login in Configuration and Server Settings
- Added Stream Format + EPG Type to XC Login in Server Settings
- Added Radio section to XC Login Servers which have Radio Categories in Live TV
- Added Automatic Stream detection to XC Login in Stream Type

New Update
Aug 24th, 2023

Firmware V20230815 Changes:

UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK

Firmware Changes:

- Added Network Share Feature to Buzz Utilities
- Added New Auto Frame Rate Feature to Buzz Utilities- Updated to Latest SDK
- Fixed Wifi Bugs
- Fixed Suspend Feature in Power Off Options.- Updated preinstalled apps- Fixed a bug with HDMI Passthrough on 5.1 and 7.1 Audio
- HDMI CEC a bug was fixed affect a few TV brands
- HDMI CEC settings menu was reconfigured layout and added a secondary Virtal CEC ( for older TV's or TV's that do not have proper HDMI levels )
- Fixed Server Button on Remote Controls not working from the Home Screen.
 

V884 Buzz TV 5 App
Changes:

- Added New Fav Groups Feature to Live + VOD + TV Series- Added New Backup/Restore Feature to Configuration Menu- Added 9 New Languages to Configuration Menu
- Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button)- Fixed a bug on Backup Player not automatically playing the next TV Episode in VOD/TV Series
.- Fixed Password Lock Feature for Adult Content on VOD + TV Series- Fixed a TV Series bug with missing Episodes
- Fixed a bug when powering back on into Live TV- Fixed a bug for servers with 10,000+ Channels- Fixed a crash bug when changing categories/channels
- Added Change MAC Feature to Server Settings
- Fixed a bug on MAC Servers getting stuck on loading channel list.- Fixed some XC Login API bugs.- Fixed a bug with Date/Time on Modern Home Screen
- Fixed a bug with Catch-Up not working past one day on some servers- Fixed a bug on missing EPG Descriptions on some servers
- Fixed a bug when hiding All Categories and not being able to get any categories back
- Optimized App Performance.
- Updated MAC to FAST EPG API
- Optimized EPG for MAC + XC Login Servers
- Fixed a bug with some XC Login Servers getting False Error after logging in
- Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi
- Fixed a Restore Bug 
- Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi
- Minor Bug Fixes
- Fixed an EPG bug in Channel list, underneath Channel Name
- Fixed some crashes
- Fixed missing Movie Trailers on VOD
- Fixed a crash with Scheduled Recordings.
- Fixed a bug on MAC servers not locking Adult Channels in the All Category of Live TV
- Optimized EPG Loading for MAC Servers that don't use Fast EPG API
- Fixed Search by Channel Number when group numbering turned on
- Minor Bug Fixes
- Fixed a rare crash when changing sort option in Radio
- Updated TMDB API, fixed a minor issue caused by the recent TMDB API changes
- Fixed Fav Channel Group renumbering issue
- Fixed a Playback bug on HLS Streams
- Fixed a bug when unhiding categories in Organize Categories
- Fixed a Menu Highlight Bug on the last category of VOD Home.
- Fixed a Recording bug on M3U with 2+ Connection
- Fixed an XC Login XML EPG Bug
- Fixed a bug with missing Movie/TV Posters on VOD + TV Series
- Added Channel Rename Feature to Fav Groups
- Fixed bug with EPG missing underneath channel names in channel on XC login
- Fixed a recording bug on some codecs. 
- Added Fast Login to XC Login in Configuration and Server Settings
- Added Stream Format + EPG Type to XC Login in Server Settings
- Added Radio section to XC Login Servers which have Radio Categories in Live TV
- Added Automatic Stream detection to XC Login in Stream Type

New Update
Aug 24th, 2023

Firmware V20230815 Changes:

UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK

Firmware Changes:

- Added Network Share Feature to Buzz Utilities
- Added New Auto Frame Rate Feature to Buzz Utilities- Updated to Latest SDK
- Fixed Wifi Bugs
- Fixed Suspend Feature in Power Off Options.- Updated preinstalled apps- Fixed a bug with HDMI Passthrough on 5.1 and 7.1 Audio
- HDMI CEC a bug was fixed affect a few TV brands
- HDMI CEC settings menu was reconfigured layout and added a secondary Virtal CEC ( for older TV's or TV's that do not have proper HDMI levels )
- Fixed Server Button on Remote Controls not working from the Home Screen.
 

V884 Buzz TV 5 App
Changes:

- Added New Fav Groups Feature to Live + VOD + TV Series- Added New Backup/Restore Feature to Configuration Menu- Added 9 New Languages to Configuration Menu
- Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button)- Fixed a bug on Backup Player not automatically playing the next TV Episode in VOD/TV Series
- Added Change MAC Feature to Server Settings
.- Fixed Password Lock Feature for Adult Content on VOD + TV Series- Fixed a TV Series bug with missing Episodes
- Fixed a bug when powering back on into Live TV- Fixed a bug for servers with 10,000+ Channels- Fixed a crash bug when changing categories/channels
- Fixed a bug on MAC Servers getting stuck on loading channel list.- Fixed some XC Login API bugs.- Fixed a bug with Date/Time on Modern Home Screen
- Fixed a bug with Catch-Up not working past one day on some servers- Fixed a bug on missing EPG Descriptions on some servers
- Fixed a bug when hiding All Categories and not being able to get any categories back
- Optimized App Performance.
- Updated MAC to FAST EPG API
- Optimized EPG for MAC + XC Login Servers
- Fixed a bug with some XC Login Servers getting False Error after logging in
- Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi
- Fixed a Restore Bug 
- Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi
- Minor Bug Fixes
- Fixed an EPG bug in Channel list, underneath Channel Name
- Fixed some crashes
- Fixed missing Movie Trailers on VOD
- Fixed a crash with Scheduled Recordings.
- Fixed a bug on MAC servers not locking Adult Channels in the All Category of Live TV
- Optimized EPG Loading for MAC Servers that don't use Fast EPG API
- Fixed Search by Channel Number when group numbering turned on
- Minor Bug Fixes
- Fixed a rare crash when changing sort option in Radio
- Updated TMDB API, fixed a minor issue caused by the recent TMDB API changes
- Fixed Fav Channel Group renumbering issue
- Fixed a Playback bug on HLS Streams
- Fixed a bug when unhiding categories in Organize Categories
- Fixed a Menu Highlight Bug on the last category of VOD Home.
- Fixed a Recording bug on M3U with 2+ Connection
- Fixed an XC Login XML EPG Bug
- Fixed a bug with missing Movie/TV Posters on VOD + TV Series
- Added Channel Rename Feature to Fav Groups
- Fixed bug with EPG missing underneath channel names in channel on XC login
- Fixed a recording bug on some codecs. 
- Added Fast Login to XC Login in Configuration and Server Settings
- Added Stream Format + EPG Type to XC Login in Server Settings
- Added Radio section to XC Login Servers which have Radio Categories in Live TV
- Added Automatic Stream detection to XC Login in Stream Type

New Update
Aug 24th, 2023

Firmware V20230815 Changes:

UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK

Firmware Changes:

- Added Network Share Feature to Buzz Utilities
- Added New Auto Frame Rate Feature to Buzz Utilities- Updated to Latest SDK
- Fixed Wifi Bugs
- Fixed Suspend Feature in Power Off Options.- Updated preinstalled apps- Fixed a bug with HDMI Passthrough on 5.1 and 7.1 Audio

V884 Buzz TV 5 App
Changes:

- Added New Fav Groups Feature to Live + VOD + TV Series- Added New Backup/Restore Feature to Configuration Menu- Added 9 New Languages to Configuration Menu
- Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button)- Fixed a bug on Backup Player not automatically playing the next TV Episode in VOD/TV Series
.- Fixed Password Lock Feature for Adult Content on VOD + TV Series- Fixed a TV Series bug with missing Episodes
- Fixed a bug when powering back on into Live TV- Fixed a bug for servers with 10,000+ Channels- Fixed a crash bug when changing categories/channels
- Added Change MAC Feature to Server Settings
- Fixed a bug on MAC Servers getting stuck on loading channel list.- Fixed some XC Login API bugs.- Fixed a bug with Date/Time on Modern Home Screen
- Fixed a bug with Catch-Up not working past one day on some servers- Fixed a bug on missing EPG Descriptions on some servers
- Fixed a bug when hiding All Categories and not being able to get any categories back
- Optimized App Performance.
- Updated MAC to FAST EPG API
- Optimized EPG for MAC + XC Login Servers
- Fixed a bug with some XC Login Servers getting False Error after logging in
- Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi
- Fixed a Restore Bug 
- Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi
- Minor Bug Fixes
- Fixed an EPG bug in Channel list, underneath Channel Name
- Fixed some crashes
- Fixed missing Movie Trailers on VOD
- Fixed a crash with Scheduled Recordings.
- Fixed a bug on MAC servers not locking Adult Channels in the All Category of Live TV
- Optimized EPG Loading for MAC Servers that don't use Fast EPG API
- Fixed Search by Channel Number when group numbering turned on
- Minor Bug Fixes
- Fixed a rare crash when changing sort option in Radio
- Updated TMDB API, fixed a minor issue caused by the recent TMDB API changes
- Fixed Fav Channel Group renumbering issue
- Fixed a Playback bug on HLS Streams
- Fixed a bug when unhiding categories in Organize Categories
- Fixed a Menu Highlight Bug on the last category of VOD Home.
- Fixed a Recording bug on M3U with 2+ Connection
- Fixed an XC Login XML EPG Bug
- Fixed a bug with missing Movie/TV Posters on VOD + TV Series
- Added Channel Rename Feature to Fav Groups
- Fixed bug with EPG missing underneath channel names in channel on XC login
- Fixed a recording bug on some codecs. 
- Added Fast Login to XC Login in Configuration and Server Settings
- Added Stream Format + EPG Type to XC Login in Server Settings
- Added Radio section to XC Login Servers which have Radio Categories in Live TV
- Added Automatic Stream detection to XC Login in Stream Type

1 hour ago, Crypto said:

Does anyone know what the normal operating temperature is for the X5 128AX 

Mine gets pretty warm and then starts glitching. 

Up to 65C it can run to

That is what its rated for.

6 hours ago, Pauly said:

a While back I removed the All category in the VOD.  My wife was asking how to stop seeing the indian and pakistani movies, so we tried everything like hiding the indian categories but it would still show, so i found out the all category was showing the indian movies.

 

fast forward to today, i accidentally clicked show all when organizing the vod menu and iwhen i tried to undo it but now it wont let me remove the "all" category

As nbs mentioned

We removed it as we had too many support tickets and calls where users would have 0 categories by mistake and no idea how to get them back without doing a reset

We will look into allowing hide All category again, but make it where you need at least one category visible still.