allaboutbuzz

32 minutes ago, curlytop said:

I would like to lock my stb volume to max and be able to just use the tv volume  for audio level.  I was reading on another forum that this is possible thru Buzz utilities, I have not been able to find any way to

force max vol on my 4900 in Buzz utilities.  it is running the latest FW update.   Any help for this?

This is only available on Android 11 models

The 4900 uses Android 9

14 hours ago, iserna said:

Hello.  I have a U5 and a Samsun TU8000 Samsung TV (Tizen).

I can control the TV (volume and power) with the BT-400 remote. I want to control the U5 with the Samsung Remote. When I try to do it, the TV shows only some brands of OTT receivers. Any workaround or any of these brands I should select?

Thanks!

BuzzTV is not in the Samsung Brand List
So what you want to do won't work.

24 minutes ago, Emporium said:

I have never tested the favorites aspect.. However..

You can access all XXX channels directly from the "All Channels" category, and there is no unlock required.  And the worst part, is if you access them from the "all channels" category, they do end up in you channel history   Even after surfing a few channels, if I go the adult category and try to select a channel, it does ask me to unliock.

I just tested it on 5.0.799 with my main service.  Don't know if it is a "tagging" issue, but it has been like this for as far as I can remember.  Pretty sure I had the same behaviour with another service.

 

 

 

You're correct about that behavior happening on 799

We had some sellers complain about this
Its been fixed in current internal beta of 859
And will be included in our next update.

On 5/22/2023 at 5:11 PM, Crypto said:

Since last Buzztv5 update, Tivimate will not create data backup file and will not allow data restore. 

Anyone else seeing this issue? 

I would check permission settings of the app itself

As those are usually required when you want any app to access Data/Files/Media.

33 minutes ago, badassaf said:

I can't figure out how to get PVR recordings from my BuzzTV and onto my Computer so that I can use them in other ways.

Can this be done?  Anyone with experience doing this?

TIA

From Internal Storage or External USB/SD Card?

Recordings get saved into either of these folders
 

55 minutes ago, Mark7 said:

Hi guys, I have one out of several New Classic units going to Android Restart screen. 

The unit has the correct power cord, and has done this after 2 minutes. 

Any Ideas?

Thanks,

Mark7

Does it give any error message at the top when in this screen?

If so, what is it?

If not, have you tried Wipe Data/Reset and then rebooting to see if it boots into the Welcome Screen?

3 hours ago, nbs. said:

You have to hold pin in then plug power in and hold until android screen comes up

On the Classic

Holding down the Power button on the side of the box, acts as the Reset button as well
The same thing for the E5 and HD5.

13 hours ago, Raees said:

So i have hide those adult stuff but u know how you see some inapproriate image in some of the other catégories like english movies catagories.. Those one i want to hide. 

I think what i am looking for is to hide thumbnail images and only see the name of the movie / series.

We only offering hiding categories
Thumbnails are permanent  

On 4/24/2023 at 12:59 AM, Blackmagic said:

Hi after the latest update all my XRS4900 the TS error comes and the USB drive only shows ready to eject. I remove the USB drive and it doesn't fix and it doesn't give me an option to format the USB drive.

How do I fix the TS issue?

Make sure you're using the Primary Player in Live TV if you want to use TS
As TS does not work on the Backup Player

Also make sure you have the correct storage selected for TS in PVR Options.

I would also advise formatting it as External Storage, for the best results
Or Format with a PC as DIshuser suggests
EXfat or NTFS are the best format options

On 4/22/2023 at 1:21 PM, Oleg07 said:

Hi,

I have installed BUZZ TV5 on XRS4500.  No problem.

I have tested some pictures to replace the background picture of Modern Home screen.  But i would like to come back to the original 'blue color'. 

 

I have removed the directory where the files were.  I have installed the 3 others home screen.  But when i check again de Buzztv Modern, my personal picture appear...

Can't found in files tree with winscp.

If someone can help

Thx

 

Next time

Highlight the BG Image Icon
Long Press the OK button
It will delete your background image and revert back to the original.

4 hours ago, Oled1 said:

The new firmware update for the X5 64/128 Al in April 2023 is making the BT-400 remote control lose pairing with the box frequently and do other strange things like scrolling endlessly without stopping when you just want to go up or down one channel or adjust the volume, etc. Will only work within a few feet of the X5 (unless re-paired).
All reboot, reset, clear cache, procedures have been done resulting in the same buggy operation. Also, the pvr functions hang/freeze sometimes since this update.

Things went south the minute after it took this new firmware update, it did far more harm than good. I have read of others experiencing the *exact same issues* after this firmware update, so... instead of being a pleasure it's now a Buzzkill.

Would love to roll back this update or try beta firmware or something, this almost new box is driving me crazy since this firmware update. I was starting to grow fond of this box, but not too happy with it since this firmware update started to make it malfunction.

I trust someone is working to fix these issues?

PM me your MAC
So I can check something

Thanks

18 hours ago, Bob Wagy said:

Can a free IPTV app be used with a BuzzTV U5 and if yes how? I have an account with Pluto TV!

The Pluto TV App is available to download in the Google Play Store.

5 hours ago, Macca24 said:

I am getting ‘download failed’ error even though the download is the specified size and it plays OK

So it will only say Failed if what's trying to be downloaded is in HLS format

As HLS cannot be downloaded.

On 4/6/2023 at 11:12 PM, Ryu said:

heres few issues I found so far.

1. If press server button on remote control from home screen does not bring to server settings. Have to manually go to settings and select server settings.
2. CEC control= all settings are ON just like other boxes but this does not turn OFF my TV. not sure its me only or im I doing something wrong.
3. This I dont remember but works on my 4900, while watching live TV if I press home button does not display small screen channel playing I was watching on top right corner. Im not front of other aneroid 11 boxes for little while to validate but if my memory serves I think it does not show that window.
4. whenever I switch Home screen and press server button on remote control takes me back to Original home screen or device performs last activity that was commanded to device. forexample, if I switch to buzztv media player and I see new home screen and press server button takes me back to original home screen. if I press live tv after switch to a new home screen then server button takes me to live tv.

1. Reproduced and will be fixed on the next OTA this month

2. In our testing. 98% of all TVs worked via CEC. If they had CEC. We did find that some TVs settings required CEC to be turned on. 

3. Android 11 doesn't support this. So we removed it. 

4. Reproduced and will be fixed on the next OTA this month. 

Thanks for the comments. 

15 hours ago, BeachBum said:

I have cycled power on all items, no change. By clearing cache, you of course mean disconnect/reconnect power. Yep, like 5x.

After checking your MAC

The issue is you have no internal memory left on the box. We have had 5 users already with this exact same issue via support. 

This is usually caused by having too many recordings recorded to the internal memory.  If the box doesn't have enough internal memory, the OTA will not work. 

40 minutes ago, Tlr said:

On my U5 I use ExpressVPN and it works when I am in any app but it blocks BuzzTV Live TV portal. (Black Screen with no channels available for viewing) Does anyone else have this issue?

Sounds like the server you're using is blocking the use of VPNs

3 hours ago, BeachBum said:

That accomplished nothing. I cleared the cache, power cycled and get the same result. Fwiw, the last update couldn’t be done ota either.

PM me your MAC
So I can check something on our side

28 minutes ago, BeachBum said:

I tried to install the update yesterday but it hung up indicating “Finishing system update…”. I restarted the box with no issues. Today I tried again to install the update and it’s hung up at the same spot after waiting over 30mins.

X5 128AI

Current fw: 20221011

Were finding that some users using a VPN is causing this issue. 

3 minutes ago, Polaybuzz said:

Thanks, great update, the catch up are working!

However I am forced to use HLS protocol to be able to view catch up with my provider. Is it normal?

Good to hear.

There are 2 stream types usually
TS and HLS

Some work better than others, it varies
So as long as it works, that's all that matters.

9 hours ago, Michael Wright said:

UPDATE: I figured it out... And it was MY fault. I mixed a 5v power supply up with the 12v power supply. Most issues solved. Remote still has a life of its own when scrolling through the cheeseburger menu, it simply takes off and scrolls nonstop. And I just upgraded the new BuzzTV firmware. Getting periodic freezing now... Going to go make some more adjustments. Screen resolution went to 1080p and the auto switch to best resolution was turned on. I turned it off and set the screen resolution to 1080i. Will see if that works. That is how I fixed 99% of my freezing issues prior to this update. Will see how this goes and report back for those interested. 

You can try factory resetting the remote

Hold down the 0 + Down button on the remote for 5 seconds. It will blink to confirm its been reset. 

It will work as an IR remote after doing this. You can re pair the remote from the Buzz Smart Remote App

I think it might have just been a bad connection between the remote and the box. 

7 hours ago, Michael Wright said:

Having freezing issues now, I did discover the resolution was switched during the upgrade to 1080p. I discovered that setting the screen resolution to 1080i stopped 99% of the freezing issues, I set it back. So far after a half hour it appears to have fixed the issue. Then the remote, I have to now get up and get within a few feet of the U5 box to get it to work. When I press the up or down arrow to scroll through menus it takes off, and keeps scrolling like it has a mind of its own until I get even closer to the box and press the center enter button. The batteries are at 86% and I am using Energizers. And yes, I went and paired the remote again, and then again. There are no BT devices between my sitting position and the U5 box. Very annoying. 

You can try factory resetting the remote

Hold down the 0 + Down button on the remote for 5 seconds. It will blink to confirm its been reset. 

It will work as an IR remote after doing this. You can re pair the remote from the Buzz Smart Remote App

I think it might have just been a bad connection between the remote and the box. 

58 minutes ago, Kone said:

WPA3 does not connect when enabled on router.

Is there a specific router you're using?

As we tried it on 3 different big brands and 3 different mesh networks without any issues. 

2 minutes ago, Nitin Shah said:

Tried back up and external all option and still freezing. Support from Buzz said same thing. Again, thanks for suggestion. 

If also freezing on external

The issue isn't with Buzz 5. It's either a slow WiFi connection to the box or a server related issue

You can download and install the Analiti app from the app store. And run tests. If the DB rating is around -64Db. Then your box has a bad WiFi signal. 

1 minute ago, dishuser said:

since you posted in 2 different sections what model do you have?

X5 was mentioned in E5 section on one of the posts. So I hid them as it was in the wrong section. 

1 minute ago, Ross said:

Red light on continually.  Yes power to box.  Unplugged power for a couple of minutes but haven't tried the HDMI cord. Will check it.

Did you have the Power button on the remote setup to control your TVs power?