allaboutbuzz

5 hours ago, DRAG00N519 said:

No worries it's not a big deal I just thought I would report it

 

Fixed on 176, sent to Testers just now

4 minutes ago, Elie said:

I have to check TS in setting what is TS?

TS = Timeshift

So Press Menu > PVR > PVR Options
Is timeshift ON or Off

22 hours ago, DRAG00N519 said:

Hey guys I just installed the latest update and I thought everything was all right until I went to rearrange the icons for the apps on my home screen when I click on the app I want to move the usual pop up comes up and then when I press continue It doesn't let me move the app and the blue outline box isn't over the app anymore it disappears and when I try to scroll down and rearrange it again the blue outline box is red and my remote stops working until I restart the box but even after restarting the same issue repeats itself when trying to rearrange the icons

We will look into this and report back

6 hours ago, Elie said:

yes I having problem now after I turn on the box screen is black and picture want come till I press ok and change channel then picture come  

Do you have TS turned on in settings?

NEW P6 Firmware Update + Buzz 6 App Update
May 21st, 2025

V20250515 Firmware Update

WILL DOWNLOAD IN MULTIPLE PARTS
YOU CANNOT REVERT BACK

Firmware Changes:

- Update Buzz TV 6 app to 1.0.173 
- Bug Fix for green screen issue on YouTube 
- Small Bug Fixes. 

Buzz 6 App Update
V1.0.173
May 15th, 2025

Changes:

- Added Start Live TV on Boot Options to Configuration Menu. 
- Added Allow Adult as Favorites to Configuration Menu
- Fixed 2 Scheduled Recording Bugs
-  Added Auto Play TV Shows to Configuration Menu
-  Added One Button Record to Configuration Menu
-  Added VOD + TV Series Player Configuration to Configuration Menu
-  Added Subtitles Font Size to Configuration Menu
- Added Press OK to Play to Configuration Menu
- Added 6 NEW Themes to Configuration Menu
- Fixed TMDB Bugs 
- Added EPG Offset Feature to Configuration
- Added Pause Icon to VOD + TV Series
- Added Zoomed In + Thicker Menu Highlight to VOD/Series when browsing
- Updated Server Settings Connected and Disconnected Icons
- Added OK to Play ON/OFF Feature to Configuration
- Added Themes How To Video to Home Screen
- Fixed TimeShift to work on channels without EPG
- Fixed Server Crash/Not Connecting Bugs on Live + VOD + TV Series
- Fixed TimeShift Bugs with Internal and External Storage for Pause/REW/FFWD

Please Leave Feedback Below

Thanks

On 5/1/2025 at 9:11 AM, RL2818 said:

Thanks to those who have offered ideas and I will try and order a new power supply from Buzz, thought maybe they would have sent one to try, tech support, really isn’t support (in my opinion) 

 

if this issue was only happening in one location it may have pointed to TV or something specific but Florida and Canada on several TV’s 

just because no one else are having this type of issue doesn’t mean there isn’t a problem. 
 

last communication from support says I can send the box to buzz, they will check it out and send it back. 
 

maybe that’s the way I’ll go. 
 

I did do a factory re set twice

Any update to this?

Emporium made me aware of some VPN bugs, like the ones mentioned above

They will be fixed in our next update.

So checking update manually has a bug on install

So basically need to wait for the update to appear on the Home Screen until we fix it on our next update
Or wait 1-2 hours after box boots up to check manually

We are actually working to separate the App and OS updates
Since App Updates are sent more often

This won't require the box to reboot to install, just the app to reboot while the box stays on

We should be done this soon

4 hours ago, allaboutbuzz said:

Thanks for reporting this bug

We will get it fixed

Fixed in V1.0.170 Beta
Sent to testers today

On 5/10/2025 at 3:26 PM, Baubas said:

Is there any new information on this?

Still waiting to hear back

18 hours ago, BillR said:

I look forward to seeing a fix being implemented. I’m a believer of constructive criticism, tempered with enthusiasm. You have a very nice product, keep it up! If I can be of any help, let me know.

Thank you,

 

Thanks for reporting this bug

We will get it fixed

Buzz 6 App Update
App Version V1.0.167
May 9th, 2025

Changes:


- Added 6 NEW Themes to Configuration Menu
- Fixed TMDB Bugs
- Added EPG Offset Feature to Configuration
- Added Pause Icon to VOD + TV Series
- Added Zoom + Thicker Menu Highlight to VOD/Series when browsing
- Updated Server Settings Connected and Disconnected Icons
- Added OK to Play ON/OFF Feature to Configuration


**UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**

1 hour ago, PugMutt said:

Yeah, that's true. I know about those How-To videos and they're certainly valuable for sure. I'm happy to have some of them on my Buzz box too. I guess aside from those specifically tailored videos it's pretty easy to figure out most of everything else. I just thought it would be pretty great if there was a pdf with a list showing different categories and you can look up what you need to do when you need help. No biggie.

But WOW, I just discovered something. What I was trying to figure out is how to organize my favorites after pressing the blue button to do so. It seemed so archaic and weird to figure out. My box was just updated yesterday and since then I went in just now to try this again, and I realized it's totally different and WAY easier to figure out now. I'm so impressed with the update which makes this SO much simpler. A big thank you to allaboutbuzz and anyone else involved with this!!

We will be putting out more videos next week on How to Organize Favs + Categories and our new Themes Feature

Thanks for the comments.

17 minutes ago, masterofmydomain said:

Just reporting back that the update was waiting for me when I got home and installed successfully.  Others have gotten the update, too.  Thanks for the quick response and fix!

No problem

Glad to hear that

3 hours ago, RL2818 said:

Thanks to those who have offered ideas and I will try and order a new power supply from Buzz, thought maybe they would have sent one to try, tech support, really isn’t support (in my opinion) 

 

if this issue was only happening in one location it may have pointed to TV or something specific but Florida and Canada on several TV’s 

just because no one else are having this type of issue doesn’t mean there isn’t a problem. 
 

last communication from support says I can send the box to buzz, they will check it out and send it back. 
 

maybe that’s the way I’ll go. 
 

I did do a factory re set twice

Not using the correct power supply is your issue

The tech support agent handling your ticket has 25 years experience with Power Supplies, Voltage etc
If you use a higher Voltage PS it can create load, which therefore reboots the box.  It only takes 5% of load to create issues like this. We provide the correct power supplies with all of our boxes for this exact reason as they're fully tested and UL + FCC Certified.

And why would we send you a new power supply? Unless there is something I am missing from all of this.

17 hours ago, masterofmydomain said:

Yes from the Buzz home screen.  I know a few other people who haven't seen the update either.

It was a mistake on our side

The Latest OTA should be available for all P6L within 20-30 minutes

Sorry about that

On 4/28/2025 at 1:21 PM, allaboutbuzz said:

We will look into this and report back

But Please Guys, try to keep this thread on Topic

Thanks

After looking into it

We have to inquire with Rock Chip directly for this
But they're on a Chinese Holiday until next week

Just wanted to give an update.

New Buzz 6 App Update
Buzz 6 App Version V1.0.155
April 29th, 2025

Changes:

- Fixed a Crash Bug in VOD
- Fixed a bug with Last Seen on MAC Servers
- Added a workaround for missing TMDB info for movies and series which contain a language name in their names (e.g. "(English)")
- Fixed a bug when Device ID 1 and 2 would reset after user updates server info
- Added TMDB Support on VOD/TV Series for multiple system languages
- Fixed Next Episode Button in TV Series

**UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**
 

On 4/27/2025 at 3:07 AM, rainman287 said:

Hi Guys

Been testing playback for Dolby vision and HDR10+. I now know the BUZZTV Powerstation doesnt support those formats I have looked in settings HDR Resolution set to Auto yes lets your TV source handle the HDR format but doesn't work with Dolby vision or HDR10+  HDMI Passthrough is for audio only,  can support team create a firmware which will allow video formats passthrough integrated into HDMI Passthrough. with audio 

 Again In Display Preferences--Display & Sound, yes you can set HDR and Resolution set to AUTO to allow TV OR Sound bar to Decode the formats  but doesn't work with Dolby Vision or HDR10+   I have my  storage server with all my own Movies I have ripped to iOS's or BDMV folders they all have HDR AND DOLBY VISION been testing this they just work with HDR and doesn't allow passthrough for other video formats to the TV to automatically Decode. I understand the cost for License's for Dolby Vision but at least give the option in settings for video formats in HDMI passthrough.

We will look into this and report back

But Please Guys, try to keep this thread on Topic

Thanks

1 hour ago, rainman287 said:

Guys , please can you support other formats mainly Dolby vision plus HDR10+  I got my Buzztv powerstation 6 unlimited delivered this week firmware was up to date nice and responsive just lacking Dolby Vision my Tv supports all the formats just hoping you could get a firmware fix to sort. Thanks

HDR10+ and Dolby Vision needs the CPU to support it. As it's hardware decoded

They also both require a license/$$. 

Both are not even available via Rockchip. 

On 4/18/2025 at 12:11 AM, Scot said:

You would think that if you purchased a 500.00 streaming box that does basically what a shield with the Tivimate app and a little more memory would do, might have a edit button under scheduled recordings that actually does something, show Thumb nails when fast forwarding a recording and a certified Netflix app. Just saying for anyone looking for a return on their investment.

Edit scheduled recordings was fixed in the most recent update sent today.

We can't do thumbnails when ffwd/rew as the servers our apps compatible with don't support it like Netflix or Disney
In order to support it, the streams have to be encoded this way. We have no problem adding support for it though if it becomes available

And its impossible for a company like ours to get a model certified by Netflix
I have personally sat in on meetings with Netflix and they want millions of boxes sold etc. They had a saying in the meeting, its not what Netflix can do for you, its what your company can do for Netflix with growing their subscriber base.

New P6 Firmware + Buzz 6 App Update
Buzz 6 App Version V1.0.153
Firmware Version: 20250424

FIRMWARE WILL DOWNLOAD IN AND INSTALL IN MULTIPLE PARTS
YOU CANNOT REVERT BACK

April 24TH, 2025

Firmware Changes:

- Updated Smart Remote App to support multiple paired remotes with a selection to choose from. Check the How To Videos Row for a New Video on How to Use It
- Added Teamviewer Quick Support
- Update Buzz6 app to v1.0.153
- Fix VLC startup from 3rd party apps
- Add BT-350 Remote FW Update.

V153 Buzz 6 App Changes:

- Minor Bug Fixes
- Buffering Animation Bug Fixes
- Added TMDB ON/OFF Switch for VOD/TV Series to App Settings
- Fixed TMDB Missing on some TV Shows
- Fixed UI Colors on Universal Search and Catch-Up
- Update Keyboard Letters
- Fixed no Channel Logo on Catch-Up
- Fixed a Navigation bug on the Home Screen
- Fixed a Bug on MAC Servers channel list not updating after changing packages
- Added Place Holders to Adult VOD in the ALL Category
- Added New How to Video for Smart Remote App Multiple Remotes to Home Screen Row
- Changed the colors of inactive icons on Search + Catch-Up Info Bar
- Added Channel Logo to Catch-Up Info Bar
- Updated 2 Keyboard buttons to Search and Server Settings Keyboard
- Buffering Animation now disappears after 10 seconds
- Fixed UI Colors on Universal Search and Catch-Up
- Update Keyboard Letters
- Fixed no Channel Logo on Catch-Up
- Fixed a Navigation bug on the Home Screen 
- Fixed a bug on TV Series not playing certain shows
- Info button now functions in Catch-up Playback
- Fixed a bug with catch-up playback on XC Servers
- Buffering animation now disappears after 10 seconds on Live TV
- Fixed a Favs issue on MAC servers with missing seasons/episodes after a reboot 
- Fixed Minor Bugs
- Fixed a bug with no catch-up on some Mac servers
- Added Buffering/Loading Stream Animation
- Fixed Server Bugs
- Added Edit Recording feature to Scheduled Recordings
- Server bug fixes
- Fixed Server + XML EPG Bugs on XC Login
- Added Organize Favs + Channels Feature to Channel List
- Added Move to Top in Organize Categories when moving categories
- Updated Keyboard UI
- Added title cards for Season and Ep # on Recently Watched
- Fixed a bug with MAC Server Connection Errors
- Info button now works when playing a movie or show in VOD/TV Series
- Fixed a bug with Last Ch History and Adult Channels
- Database Crash Fixes
- Fixed a bug with Last Ch History and Adult Channels
- Fixed a bug with the Info bar timing out on VOD when selecting Subtitles
- Fixed bugs in Change MAC Feature
- Info Button now works for Episodes in TV Shows
- Added Change MAC Feature to Server Settings for MAC Servers
- Fixed bugs in Resume Feature
- Resume Playback bug and UI fixes
- Fixed a bug when disconnecting server on server settings
- Fixed a bug when booting the box and no internet
- Improved Performance on App Starting
- Resume Playback bug and UI fixes
- Fixed a glitch in Organize Categories
- Fixed a bug with selecting actors in Movie Info of VOD
- Fixed Server Connection Bugs
- Added Resume Feature to Movies in VOD and TV Series
- Bug Fixes for Resume Feature

PLEASE LEAVE FEEDBACK BELOW

THANKS

10 minutes ago, Emporium said:

The remote IR codes have not changed for ages... I can use a remote from my 4000 series boxes, with all my 5 Series boxes (including the Classic) and even on the P6 box.   Hell, even the old older 3000 series boxes used the same IR codes.

So just choose ANY buzz box and it should work fine.

 

This is correct and good advice

Thanks

New Buzz 6 App Update
Buzz 6 App Version V1.0.153
April 23rd, 2025

Changes:


- Minor Bug Fixes
- Buffering Animation Bug Fixes
- Fixed Some TV Shows on Favorites not playing due to TMDB Bug
- Fixed a Backup/Restore Bug on MAC Servers
- Fixed a bug with Clear EPG in Configuration Menu

Please Leave Feedback Below

**UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON**


** IF YOU'RE RUNNING V151 AND ABOVE, CHECKING FOR THE UPDATE MANUALLY IN SETTINGS OR FROM THE MAIN MENU SLIDE OUT, WILL NOW FORCE THE UPDATE**

26 minutes ago, Emporium said:

Oh, I intend to keep it on, I just turned it off for testing   Just found it odd that TV Series was still getting a summary at the top level.  I would have thought that was from TMDB also.  Or maybe some where stuck in some cache.

So for customers in Europe, they can turn it off, but do they then have any way of using a different provider if they do ?  I assume there would be some development needed to allow the use of a different metadata provider to get the rights and API to use it.  Unless there is something in the way XC Api works to allow the server to provide that metadata.

On BuzzTV 5, I've only had it provide wrong info for one movie that I can ever remember.  Nothing is perfect, but good enough for me.

Oh well, more options then more flexibility I guess

Thanks

 

 

So if you turn it off

Press Menu/Refresh
For the cache etc to refresh

And were looking at adding support for other metadata services like TMDB as a switching feature.