allaboutbuzz

You're correct about that behavior happening on 799 We had some sellers complain about this Its been fixed in current internal beta of 859 And will be included in our next update.

I would check permission settings of the app itself As those are usually required when you want any app to access Data/Files/Media.

From Internal Storage or External USB/SD Card? Recordings get saved into either of these folders /storage/emulated/0/Android/media/buzzxr4000.tv/ /storage/emulated/0/Android/media/com.buzz.services.pvr/ If on an External USB/SD, just plug that into a PC and look in those folders to transfer them to your PC If on Internal Storage, you will need transfer them onto a USB to take them to your PC

Does it give any error message at the top when in this screen? If so, what is it? If not, have you tried Wipe Data/Reset and then rebooting to see if it boots into the Welcome Screen?

On the Classic Holding down the Power button on the side of the box, acts as the Reset button as well The same thing for the E5 and HD5.

We only offering hiding categories Thumbnails are permanent

Make sure you're using the Primary Player in Live TV if you want to use TS As TS does not work on the Backup Player Also make sure you have the correct storage selected for TS in PVR Options. I would also advise formatting it as External Storage, for the best results Or Format with a PC as DIshuser suggests EXfat or NTFS are the best format options

Next time Highlight the BG Image Icon Long Press the OK button It will delete your background image and revert back to the original.

PM me your MAC So I can check something Thanks

The Pluto TV App is available to download in the Google Play Store.

So it will only say Failed if what's trying to be downloaded is in HLS format As HLS cannot be downloaded.

1. Reproduced and will be fixed on the next OTA this month 2. In our testing. 98% of all TVs worked via CEC. If they had CEC. We did find that some TVs settings required CEC to be turned on. 3. Android 11 doesn't support this. So we removed it. 4. Reproduced and will be fixed on the next OTA this month. Thanks for the comments.

After checking your MAC The issue is you have no internal memory left on the box. We have had 5 users already with this exact same issue via support. This is usually caused by having too many recordings recorded to the internal memory. If the box doesn't have enough internal memory, the OTA will not work.

Sounds like the server you're using is blocking the use of VPNs

PM me your MAC So I can check something on our side

Were finding that some users using a VPN is causing this issue.

Good to hear. There are 2 stream types usually TS and HLS Some work better than others, it varies So as long as it works, that's all that matters.

You can try factory resetting the remote Hold down the 0 + Down button on the remote for 5 seconds. It will blink to confirm its been reset. It will work as an IR remote after doing this. You can re pair the remote from the Buzz Smart Remote App I think it might have just been a bad connection between the remote and the box.

You can try factory resetting the remote Hold down the 0 + Down button on the remote for 5 seconds. It will blink to confirm its been reset. It will work as an IR remote after doing this. You can re pair the remote from the Buzz Smart Remote App I think it might have just been a bad connection between the remote and the box.

Is there a specific router you're using? As we tried it on 3 different big brands and 3 different mesh networks without any issues.

If also freezing on external The issue isn't with Buzz 5. It's either a slow WiFi connection to the box or a server related issue You can download and install the Analiti app from the app store. And run tests. If the DB rating is around -64Db. Then your box has a bad WiFi signal.

X5 was mentioned in E5 section on one of the posts. So I hid them as it was in the wrong section.

Did you have the Power button on the remote setup to control your TVs power?

E5 Firmware + Buzz 5 App Update April 3rd, 2023 20230324 Firmware Version 5.0.799 Buzz 5 App Version PLEASE NOTE IT WILL TAKE UP TO 20 MINUTES TO DOWNLOAD + INSTALL + REBOOT V20230324 Firmware Changes: - Added CEC Onetouch Play to HDMI CEC Settings - Added CEC Auto Power OFF - Power Management Fixes - Various stability improvements - Fixed Audio Passthrough - Added Network sharing option which makes your internal device storage visible to other devices and computers on your home network which can be disabled in Buzz Utilities - Updated Disney+ and Netflix Apps to newer versions - Added WPA3 Support for Wifi - Fixed and Updated Wifi Drivers - Added Background Recording for Scheduled Recordings when in Standby/Sleep Mode Version 5.0.799 BUZZ 5 APP Changes: - Fixed a bug with Scheduled PVR for Multi-Day PVR which start before midnight and end after - Fixed a few issues in catch up and vod server API - Fixed a Catch-Up Bug. - Fixed + Optimized Background Recording - Fixed a bug when recording certain codecs on Live TV - Fixed a bug with TV Seasons missing from TV Series - Fixed a bug with Start Live TV on Boot not working from Classic or Media Player 1 & 2 Launchers - Minor Bug Fixes - Fixed a crash bug when changing categories/channels - Fixed a bug on MAC Servers getting stuck on loading channel list. - Fixed some XC Login API bugs. - Fixed a bug with Date/Time on Modern Home Screen - Fixed multiple non-fatal and fatal bugs - Fixed a rare bug which could cause the app crash if you try to launch any external app from launcher and the app can't be started because of Android bugs - Fixed a bug with servers that have 5 Digit Channel Numbers - Added support for up to 99,999 channels - Fixed a bug when hiding All Categories and not being able to get any categories back - Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button) - Fixed Auto Shut Off Feature - Fixed status bar on Downloads - Fixed XC Login not playing some streams - Fixed Catch-Up on XC Login for HLS Stream Type - Fixed Red Button to View Categories in VOD + TV Series - Fixed Missing TV Seasons on some Servers - Renamed Loading animation on TV Series Please leave Feedback Below

B5 Firmware + Buzz 5 App Update April 3rd, 2023 20230328 Firmware Version 5.0.799 Buzz 5 App Version PLEASE NOTE IT WILL TAKE UP TO 20 MINUTES TO DOWNLOAD + INSTALL + REBOOT YOU MAY NEED TO POWER THE BOX BACK ON AFTER THE FIRST REBOOT ATTEMPT V20230328 Firmware Changes: - Added CEC Onetouch Play to HDMI CEC Settings - Added CEC Auto Power OFF - Power Management Fixes - Various stability improvements - Fixed Audio Passthrough - Added Network sharing option which makes your internal device storage visible to other devices and computers on your home network which can be disabled in Buzz Utilities - Updated Disney+ and Netflix Apps to newer versions - Added WPA3 Support for Wifi - Fixed and Updated Wifi Drivers - Added Background Recording for Scheduled Recordings when in Standby/Sleep Mode Version 5.0.799 BUZZ 5 APP Changes: - Fixed a bug with Scheduled PVR for Multi-Day PVR which start before midnight and end after - Fixed a few issues in catch up and vod server API - Fixed a Catch-Up Bug. - Fixed + Optimized Background Recording - Fixed a bug when recording certain codecs on Live TV - Fixed a bug with TV Seasons missing from TV Series - Fixed a bug with Start Live TV on Boot not working from Classic or Media Player 1 & 2 Launchers - Minor Bug Fixes - Fixed a crash bug when changing categories/channels - Fixed a bug on MAC Servers getting stuck on loading channel list. - Fixed some XC Login API bugs. - Fixed a bug with Date/Time on Modern Home Screen - Fixed multiple non-fatal and fatal bugs - Fixed a rare bug which could cause the app crash if you try to launch any external app from launcher and the app can't be started because of Android bugs - Fixed a bug with servers that have 5 Digit Channel Numbers - Added support for up to 99,999 channels - Fixed a bug when hiding All Categories and not being able to get any categories back - Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button) - Fixed Auto Shut Off Feature - Fixed status bar on Downloads - Fixed XC Login not playing some streams - Fixed Catch-Up on XC Login for HLS Stream Type - Fixed Red Button to View Categories in VOD + TV Series - Fixed Missing TV Seasons on some Servers - Renamed Loading animation on TV Series Please leave Feedback Below