allaboutbuzz

I have been doing support for Consumer Electronics for 20 years. And this is definitely wrong.

Ok no problem. If that's how you feel. We make decisions like this to prevent returns. If we turned this setting on and our return rates went up because of it. We could risk being removed off of Amazon for example. There are pros and cons with everything. And the cons outweigh the pros in this scenario.

If you want to control the boxes power. Then don't set it up to do so. You can factory reset the remote by pressing the Down + 0 button at the same time for 5 seconds. And then long press the info button to re pair the remote. After doing so. You will be able to control your Boxes power.

How would people be ignorant and incompetent if they accidentally made that settings change? Accidents do happen. I'm sorry but that is a very arrogant thing to say.

We don't have the Dolby Vision license. Could be one reason Or they allow users to change it regardless. Which we want to avoid in case its changed to a non supported setting. And a user would be staring at a black screen.

This is actually how we exactly designed our app, to be made easy for older customers. As we have employees who have been in the TV business for over 20 years. As I mentioned in my post above this one. We will take your suggestion into consideration.

Thanks for the suggestion We will look into it and take it into consideration.

We have been selling 3 models with the BT400 Remote and Smart Set feature now for 2 years You're the first person to bring this up to be honest. We haven't had anyone else make comments about how the Power + Volume buttons work for Auto TV/Smart Set feature. And our remote is made by the same factory that makes for Google. Even Google Chromecast is setup this way. As I just tried it.

This is because it changes the power button and vol buttons to IR to control the TV directly Not the box. And since we only have one power button on the remote. That's how it works We have a new remote coming out. The BT500. Which resolves both issues as it will have 2 Power buttons (TV + STB) and 2 Vol +/- buttons ( TV + STB)

Colorspace is grayed out when a TV is Dolby vision, also grays out if resolution set only supports certain spaces Not really a bug is intentionally coded that way by amlogic this way We could make it so it never greys out but then a person could potentially set a unsupported res/colorspace combo for their tv Hopefully this answers your issue

Try this Go into Settings Go to see all apps Scroll down to show system apps Find Buzztv ota Open it and clear app data Then try the OTA again

New Update for E5 Feb 22nd, 2024 Firmware V20240202 Changes: UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK - Added Network Share Feature to Buzz Utilities - Added New Auto Frame Rate Feature to Buzz Utilities- Updated to Latest SDK - Fixed Wifi Bugs - Fixed Suspend Feature in Power Off Options. - Updated preinstalled apps- Fixed a bug with HDMI Passthrough on 5.1 and 7.1 Audio - HDMI CEC a bug was fixed affect a few TV brands - HDMI CEC settings menu was reconfigured layout and added a secondary Virtal CEC ( for older TV's or TV's that do not have proper HDMI levels ) - Fixed Server Button on Remote Controls not working from the Home Screen. - Added Improvements to AFR V919 Buzz TV 5 App Changes: - Added New Fav Groups Feature to Live + VOD + TV Series- Added New Backup/Restore Feature to Configuration Menu- Added 9 New Languages to Configuration Menu - Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button)- Fixed a bug on Backup Player not automatically playing the next TV Episode in VOD/TV Series - Fixed Password Lock Feature for Adult Content on VOD + TV Series- Fixed a TV Series bug with missing Episodes - Fixed a bug when powering back on into Live TV- Fixed a bug for servers with 10,000+ Channels- Fixed a crash bug when changing categories/channels - Fixed a bug on MAC Servers getting stuck on loading channel list.- Fixed some XC Login API bugs.- Fixed a bug with Date/Time on Modern Home Screen - Fixed a bug with Catch-Up not working past one day on some servers- Fixed a bug on missing EPG Descriptions on some servers - Fixed a bug when hiding All Categories and not being able to get any categories back - Optimized App Performance. - Updated MAC to FAST EPG API - Optimized EPG for MAC + XC Login Servers - Fixed a bug with some XC Login Servers getting False Error after logging in - Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi - Fixed a Restore Bug - Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi - Minor Bug Fixes - Fixed an EPG bug in Channel list, underneath Channel Name - Fixed some crashes - Fixed missing Movie Trailers on VOD - Fixed a crash with Scheduled Recordings. - Fixed a bug on MAC servers not locking Adult Channels in the All Category of Live TV - Optimized EPG Loading for MAC Servers that don't use Fast EPG API - Fixed Search by Channel Number when group numbering turned on - Minor Bug Fixes - Fixed a rare crash when changing sort option in Radio - Updated TMDB API, fixed a minor issue caused by the recent TMDB API changes - Fixed Fav Channel Group renumbering issue - Fixed a Playback bug on HLS Streams - Fixed a bug when unhiding categories in Organize Categories - Fixed a Menu Highlight Bug on the last category of VOD Home. - Fixed a Recording bug on M3U with 2+ Connection - Fixed an XC Login XML EPG Bug - Fixed a bug with missing Movie/TV Posters on VOD + TV Series - Added Channel Rename Feature to Fav Groups - Fixed bug with EPG missing underneath channel names in channel on XC login - Fixed a recording bug on some codecs. - Added Fast Login to XC Login in Configuration and Server Settings - Added Stream Format + EPG Type to XC Login in Server Settings - Added Radio section to XC Login Servers which have Radio Categories in Live TV - Improvements made to Timeshift via USB Leave Feedback Below Thanks

New Update for BuzzTV Classic Feb 22nd, 2024 Firmware V20240202 Changes: UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK - Added Network Share Feature to Buzz Utilities - Added New Auto Frame Rate Feature to Buzz Utilities- Updated to Latest SDK - Fixed Wifi Bugs - Fixed Suspend Feature in Power Off Options. - Updated preinstalled apps- Fixed a bug with HDMI Passthrough on 5.1 and 7.1 Audio - HDMI CEC a bug was fixed affect a few TV brands - HDMI CEC settings menu was reconfigured layout and added a secondary Virtal CEC ( for older TV's or TV's that do not have proper HDMI levels ) - Fixed Server Button on Remote Controls not working from the Home Screen. - Added Improvements to AFR V919 Buzz TV 5 App Changes: - Added New Fav Groups Feature to Live + VOD + TV Series- Added New Backup/Restore Feature to Configuration Menu- Added 9 New Languages to Configuration Menu - Added more Aspect Ratio Options to Subtitles and Options Menu (Green Button)- Fixed a bug on Backup Player not automatically playing the next TV Episode in VOD/TV Series - Fixed Password Lock Feature for Adult Content on VOD + TV Series- Fixed a TV Series bug with missing Episodes - Fixed a bug when powering back on into Live TV- Fixed a bug for servers with 10,000+ Channels- Fixed a crash bug when changing categories/channels - Fixed a bug on MAC Servers getting stuck on loading channel list.- Fixed some XC Login API bugs.- Fixed a bug with Date/Time on Modern Home Screen - Fixed a bug with Catch-Up not working past one day on some servers- Fixed a bug on missing EPG Descriptions on some servers - Fixed a bug when hiding All Categories and not being able to get any categories back - Optimized App Performance. - Updated MAC to FAST EPG API - Optimized EPG for MAC + XC Login Servers - Fixed a bug with some XC Login Servers getting False Error after logging in - Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi - Fixed a Restore Bug - Fixed a bug with Ethernet Icon saying Connected on Home Screen when using Wifi - Minor Bug Fixes - Fixed an EPG bug in Channel list, underneath Channel Name - Fixed some crashes - Fixed missing Movie Trailers on VOD - Fixed a crash with Scheduled Recordings. - Fixed a bug on MAC servers not locking Adult Channels in the All Category of Live TV - Optimized EPG Loading for MAC Servers that don't use Fast EPG API - Fixed Search by Channel Number when group numbering turned on - Minor Bug Fixes - Fixed a rare crash when changing sort option in Radio - Updated TMDB API, fixed a minor issue caused by the recent TMDB API changes - Fixed Fav Channel Group renumbering issue - Fixed a Playback bug on HLS Streams - Fixed a bug when unhiding categories in Organize Categories - Fixed a Menu Highlight Bug on the last category of VOD Home. - Fixed a Recording bug on M3U with 2+ Connection - Fixed an XC Login XML EPG Bug - Fixed a bug with missing Movie/TV Posters on VOD + TV Series - Added Channel Rename Feature to Fav Groups - Fixed bug with EPG missing underneath channel names in channel on XC login - Fixed a recording bug on some codecs. - Added Fast Login to XC Login in Configuration and Server Settings - Added Stream Format + EPG Type to XC Login in Server Settings - Added Radio section to XC Login Servers which have Radio Categories in Live TV - Improvements made to Timeshift via USB Leave Feedback Below Thanks

Please keep in mind The Wifi antennas on the X5, also act as signal for BT Some people also don't have them screwed on when using Ethernet, and wonder why their remote doesn't function properly. So you can try adjusting those for better signal, or you can always try and upgrade the antennas to something bigger to increase the DB gain for signal. As the antennas are standard wifi screw on/off, so any standard antenna will fit.

If you're using a MAC Server it has only one connection Same goes if you're using XC or M3U with just one connection. So if you start a recording while watching, the app records it in the foreground That is why it stops recording if you stop watching it, as in go to the home screen or turn the box off. If you scheduled the recording and aren't using the box, the background recorder will start recording it This also works if the box is in Standby, or if you have an X5, U5 or Classic and use Shutdown for power off, the box will boot up to record If its in suspend, it will record in the background. If you're using XC or M3U with 2+ connections, when you record something even while watching it The background recorder will automatically create a new connection and use that to record it This allows you to change channels and watch something else, or use another app/go to the home screen etc. This is just how our app works to record

Are you recording on the Buzz app? Because that is the only place it works. It won't record other apps content.

If you mean pre install the apps into a Firmware update No we have no plans to do that. A lot of those can be easily found in the Playstore already. We try to limit pre installed apps as they just add to the size of a Firmware and also bloat ware for the users that don't use them at all.

New Update Buzz 5 V5.0.919 Feb 13th, 2024 Sent to All Buzz 5 Users running V5.0.906 Changes: - Fixed Crashes. - Minor Bug Fixes - Fixed some TMDB Bugs on VOD + TV Series - Fixed some crashes in many menus (VOD, search, PVR) - Fixed Timeshift playback bugs on some streams - Fixed missing movie images on some servers. - Fixed wrong category and channel positions in their lists when the positions were updated on server - Fixed a Crash in VOD when opening categories. - Updated Android Libraries to Improve app performance - Fixed a bug with PVR and HLS Streams and it would not record anything - Fixed a bug when categories you moved manually reset after a box reboot. - Fixed a bug with Recently Watched on TV Series

We just replied to your email this morning And we edited your post

Ok no problem Good to hear, thanks for the update.

Is the audio source your streaming in 5.1 or 7.1 audio? If so, passthrough works no problem via HDMI or Optical Cable. Most IPTV is only in 2.0/stereo audio though You can check this by pressing the Green button on Live or VOD/TV Series and looking at the Audio Track.

Yes this was added in an app update awhile ago

In server settings for M3U, there are 2 spots for M3U URLS, one of them is labelled EPG This is where you add the EPG URL.

Actually the way it works, as long as you have Power Key Definition set to Suspend Is that if you turn the box off, it goes into suspend And if you have any recordings scheduled, they get recorded in the background. So the box and TV never actually need to turn on when this happens. This change was done on our last Firmware update. Glad to hear your feedback though.

Ok will take a look again