Emporium

There may very well be 10+ audio tracks. But the fact that they have the same name is an issue. Example, when you multiplex an mkv file and include multiple audio or subtitle tracks, you always ensure that each entry has a different name. First to be able to properly identify what it is (if they all have same name, how do you know how each one differs from the other). An secondly, if they have the same ID/name, then some apps will only show 1 of the multiple ones that have the same name. I do this often to include multiple subtracks and audio tracks for movies I provide to family and friends, and in the past (when I got lazy and just called everything "audio track", I did get a few people which could not choose or see the various options, depending on the hardware they were using. Try creating and M3U file with multiple entries with the same channel name. Some players will parse them and show you 3 separate entities, others will show you only 1 entry, and other will show you multiple, but will only associate with the first stream for both entries. So behaviour is not deterministic. So a service which encodes multiple tracks but does not give them unique names is going to have some customers with compatibility issues.

OK.. First HUGE problem is that the first 10 Audio tracks are all named the same. This is far from being normal. The primary player may have a limit on the number of audio tracks, but having 10 tracks with the same name can do very strange things. The settings we are talking about are NOT in the buzztv TV app. They were under the settings icon from the home page. Under device preferences. The "Picture" options I am talking about are no longer available. They were there in previous firmware, because they were forgotten to be hidden. Those were supposed to be developer option. Many people chose to play with them at their own risk.

Had you played with any of the previous "picture settings" options ? How about under Resolution, did you change any of the colorspace or HDR settings ? Did you enable the Auto Frame rate feature ? If so, maybe try to disable it as a test (it's under the BuzzTV Utilities).

OK, you are 100% correct. BuzzTV 5 software was tested, not the firmware (at least not by me). And yes, my update was only firmware yesterday, since my software version was already greater than what was released (at least on the X5 that I use for beta testing).

What firmware do you presently have ?

I strongly suspect h/w issues on your box. Like was mentioned, this load was in beta testing for quite some time. Tested on at least 3 services by myself and many other services from many of the other testers. Did not have any video issues. If anything, it was a lot quicker and more stable that the previous primary player. Obviously can't test with ALL streams and services ,so there will always be an exception to everything.

BT200 you just press and hold the bottom right most button (Blue) for about 4 seconds and it should turn on the backlight. Same procedure to turn it off. Super intuitive, you can even to it in the dark, since it is the bottom right-most key

Have you checked that there is no typo ? Have you checked to make sure your account has not expired ?

I did have the exact same problem a while back on one of my 2 4900 units. But I played with the WiFi toggle a few times back then, and it went away and never had an issue again. It was strange. I have 2 units, and both were at exact same firmware/software levels and even tried swapping remotes, add remotes with USB dongle, etc.. and there was no definitive one item that I know that fixed it, but I assumed it was the WiFi toggling, since often the same chip that handles the WiFi, handles the BT. Still didn't explain why IR would not respond either, but it just fixed itself and have not had an issue since. The secon unit, never exhibited this behaviour. When you say you did a hard reset, you mean you did a pin reset, through the hold pin in , power up, scroll down menu and wipe factory reset, right ? Do you have any HDD or usb drive installed ? If so try removing them.

Pin reset will erase everything. Including favorites. Just curious, I have to ask, since many have made the mistake. You are actually using the power supply that came with your U5, and not a power supply from a previous Buzz box ? Reason I ask, is because the U5 uses a 12V power supply, which most others (except the xrs4900) all use a 5V power supply. The U5 will power up, and seem to work with the 5V power supply, but can be unstable. You need to use the 12V one that came with the U5. You can contact buzz about it. But if it will end up to send it back for a replacement or whatever they decide, you may as well do the pin reset. Yes you will lose your favorites (but you would also if they swap the box). So you have nothing more to lose, except potentially fixing the issue and avoiding to sent it back. With the next OTA update they will probably be including a "backup" option (to be able to backup favorites and other stuff), but I have no idea and can't make ay promises on when the next update will be going out. All i know, is that it has ben included a while back in the beta version.

Are you using a traditional mechanical internal hard drive, SSD, or none ?

Are you using WiFi or are you wired ? If you are wired, try turning on the WiFi (don't need to connect), just make sure it is enabled. If it is enabled, trying toggling it on/off. When I had a similar issue with my 4900 ages ago, it was because I was hardwired, and I had manually disabled the WiFi. Re-enabled WiFi (even though still hardwired), and the issues went away.

NOTHING has changed on the 4900. No updates of firmware or buzztv software. So either your providers have suddenly changed something (which is strange if more than one at the same time, unless they are all fleecing the same source with no re-encoding. Or Maybe your provider is doing some restrictions (like locking to specific "agents" only) and therefore it will refuse to play on some players. I don't know if you mentioned what type of login you are using (MAC, XC, M3U) but when you are in live TV, press menu-->settings-->configuration and scroll all the way to the bottom. Do you have an option for stream type ? If so, try toggling from TS to M3U/HLS and see if that makes a difference.

Does not matter if you have VLC installed also. The one you have installed is NOT the one used by buzztv 5 for liveTV. VLCLib is linked into the buzztv5 app, and that is what it uses regardless of what you have installed externally. For VOD however, you can choose external, and choose VLC (or anything else) if you prefer.

I "thing" the beta list on 4000 devies was reset at one point (I think after buzztv 5 was no longer considered beta for the 4000 series). I was on beta on my 4900 also for ages, and now it is also at public (.799). My X5 however is on latest beta (so way past .799)

Android itself as an OS is not the issue. The issue are drivers that are at the base for this issue. Suspend mode is not like turning off the screen. It is a low power state of the CPU, and stuff are not running in suspend (except for the occasional NMI/Alarm that is available to wake up the box. But sometimes drivers have an issue when they resume, since they do not go through a full h/w init cycle. Just like many older Windows PCs, that act funny when they come out of standby, which for ages microsoft would just disable the standby option since it was the cause for many instabilities. Windows PCs have gotten better at resuming from standby, but you still occasionally need a reboot, and it will force you anyhow every so often after some types of updates so you can't go too long before a forced reboot anyhow. For your phone, the issue is often crappy coded apps which drain battery. Not an Android issue, but rather an app issue. Apple has it's own issues. Anyhow, this is not and android/apple forum (it's for buzz boxes), so I will leave it at that.

This is an issue with 90+% of the boxes out there (not just buzz). Issue is that some of the drivers don't really like suspend modes, and after a while they just misbehave. It is primarily the network drivers, so obviously everything slows down and bizarre connectivity issues. These drivers are not in source form, they are typically binary blobs, so not a huge control by the box manufacturers. This is the main reason why if you read most forums it is strongly recommended to just shutdown the unit instead of suspend. Yes, it takes an extra 10 seconds, but you know you have a clean boot all the time. If it was a 2 minute boot time, then I can see the attraction towards a suspend option. But for only 10 to 15 seconds for a clean boot, I don't think it is worth it. Especially if you eventually have issues and still need to restart anyhow.

I call BS on their side. X5 software has not changed in over 4 months so it is obviously not the box. All of a sudden there is an issue ? It is probably not your internet either, since Error 520 is a cloudflare connectivity issue due to an empty server response.

That is for sure. None are immune to issues. But the difference is that when one of my premium services has an issue, there is someone who listens and tries to address the problems at the source. For some of the "bargain" services out there, you may as well send you messages to /dev/null (ie: black hole), because they don't care.

OK. So this is a service similar to those many of my acquaintances buy as "backup" service from fleabay or ali*** . These services are fine for "backups" but if you rely on these for your day to day TV watching, it will be an exercise is frustration, and always with some new issue with no one to voice them to. Good luck with that. 2 of the services I use (which I'm sure are common with what DU is using), you post a concern or issue about the service on the forum and it either gets fixed within minutes, or you get a reply on why it is happening and how it will be addressed shortly. Like it was mentioned: "you get what you pay for"

I have 0 issues on any of my services for Newsmax, on any of my Buzz tv boxes, from my 4500, B5, E5, Classic, HD5, X5 or even my U5. Primary player works for all of them. My services have a proper feed for Newsmax (which hosts all the fox news rejects), under the US channel category. Many bargain services out there, only have the "Pluto, Xumo, Plex_USA, Localnow and other free streaming service feeds" versions. And those are often in a different format which older versions of VLCLib (which is what I believe the primary player on Buzz is based on) did not like much. I am running the latest BuzzTV Beta (which was released earlier today) on my X5 , and I can confirm to you that all those "secondary stream" channels which had an issue playing on the Primary player are no longer an issue (at least on my services). So you either wait for the next public release to go out which includes a newer version of the Primary player, or complain to your provider to create a proper main stream for your channel.

Most probably. The last Public release was in April 2023 (5.0.799) - just before the summer. It has only been just over 4 months. And it was not only on the U5, it was on all their 5 series boxes (android 11) and on the 4000 series (Android 9) boxes, and the E2 if I recall. 4 months is not exactly that long. When adding a bunch of features, it is important to ensure there is no regression on existing features, on all the platforms it is intended for. You'd be surprised sometimes on how the smallest change (which may seem cosmetic), can have a domino effect on a bunch of other features. You have companies like Dlink would make routers which are supposed to secure your network with the latest security patches, and you are lucky to ever see an update, and when they do, it is a year later, and you get 1 or 2 updates before they declare it EOL. And yet people still buy them and put up with it. An update is surely coming soon. You don't release updates, people complain. You release regular updates, people complain. You just can't win.

And don't forget, it is summer time. A lot of development slows down on many devices during the summer. Better waiting a little longer and get something tested, than release something riddled with instability. It's not like the box is not usable. Mii jumped the gun on one update on the old Mii Box 3, and they were scrambling for months to get it sorted out. Minor little updates are one thing, but when you implement many new features, you want it to be solid out of the gate.

You are 100% correct, but the main player code of libvlc is a snapshot in time of what the VLC app uses (minus all the GUI stuff). The VLC app is also built with libvlc, therefore they often share similar behaviours. I always have a number of basic players installed on my boxes (VLC, MXPlayer, Titan Player, HBPlayer, etc..) and that way I can test to see if a playback issue stems from the player/codecs, or something else. Even for specific Live Streams when they have issues, I will get the m3u from my service, extract the specific M3U8 link for the channel in question, enter details into one of my personal M3U lists, and then use a player like IPTV Pro, loading my custom playlist and testing it there. I have set up the app to always ask what player to use every time I launch a link, so that way I can check if it works with latest VLC, or any other player.

With my service, Primary works just fine for LiveTV For VOD, I used to use secondary, but have since switched to external and use MX Player Pro. You also have the option of using external player if you prefer. I believe the primary player is VLC. VLC has (had) a a small issue (even when used as external player), that "IF" you launch it, and the stream takes too long to start, it times out pretty quickly and exits. So reason I was not using Primary was not any corrupted stream, but since my provider replaced all their servers and replaced their panel, the VOD would take a few second to launch a movie (known issue, but I can live with it). This would cause it to go to start the movie, but always exit since it took a while. If you tried anough times, it would eventually start, and once started it was fine. With Secondary, it worked fine. The issue is that your provider is using mixed different encodings for different channels for the liveTV channels. That is not the best option if you want to maintain a proper compatibility. Encode everything similar, that way some player can play them all. Maybe in a future BuzzTV version when they update the version of the internal players, it might be better for your provider's choice of encoding. Good news is that I can confirm that the Primary player is much improved in the latest beta I am running on my X5. Even for VOD, I am now using Primary player now and have no issues. playing a bunch of VOD that I tested.