Emporium

I rarely use suspend, but I just tested and my 4500 and 4900 with 906 also stays blue on suspend. XRS4500 Firmware V20220919 with 5.0.906 Both of my XRS4900, Firmware V20220923 with 5.0.906 (nbs, as you mentioned in another thread you have slightly newer fw, 2022116, "which was made for some users having standby/shutdown issues with their remote. After powering off") Not sure suspend issues would be s/w related. I'd assume they were firmware related. But then again, it has been a while since we have gotten a f/w update on the 4000 series. Tested on my Classic ( 5 series), and it works as expected. Back on Oct 19 when allaboutbuzz posted about 906 going to all android 9 boxes, he did mention they would look at the light issue again when it was mentioned that the issue was not fixed [at least not for all cases] (even though release notes state it is).

Everyone's needs are different. However Tivimate is not without it's own issues however (no software is). At pone point it took Alex (the dev) so long to fix one issue which would overload many servers, that at one point many servers had actually banned the use of Tivimate on their servers. The primary service I use has pretty much all the channels I want/need anyhow. I've tried many others, and don't see any specific channels other have that I'd want. The other services I have are more for backup purposes (and rarely used anyhow), not for any additional channels. Once or twice that I have wanted something specific, I made a request and they are pretty quick in adding it when their sources have it available.

Strange.. Sounds like a provider issue, but keep us posted on the outcome with the other provider.

The Classic is still at 5.0.799 for public release. For "beta" and many other boxes, we are up to .906 or so. Should be updated soon. Not sure why the update on the Classic has been delayed, but I am sure they have their reason. So what fixed the EPG ? Switched to M3U/XML, or did the XC suddenly start working again ?

Which X5 do you have ? The Newer AX-C model, or the older one 64/128AI with AC WiFi ? The Wifi is not the same on both devices Before ruling out a potential bandwidth issue (as perceived by Disney Plus app), I'd say if possible, try to use a cable, instead of WiFi. Not saying you have a bandwidth issue, but I have no clue what algorithm Disney is using to decide one way or another. Just saying.

It won't hurt, but I don't think that is the issue. Are you connected to same TV (direct or though receiver or other device) ? Are they wired, or wireless ? If Disney plus thinks it doesn't have enough bandwidth, it will scale down. It will do the same if HDCP is not detected and it thinks you are going through some intermediate device. Maybe try swapping the HDMI cable. if the HDMI cable is marginal, it may not be able to properly detect HDCP which would inhibit 4k.

You could have saved yourself all the headaches if you had actually ANSWERED the question of what version of firmware and BuzzTV you were running... Exactly one month ago, in your thread (not even a hijacked thread), the last question you were asked was "What firmware and buzztv version are you running ? You can find it on the Updates screen." And you never replied... https://stbtalk.com/index.php?/topic/13865-major-trouble-with-recordings/&do=findComment&comment=31454

In a different forum, Buzz did confirm that they they are aware of the request and it is something that they will look into at some point, but it is not in the very near future. So DU's answer is technically correct Considering over 80% of users have only a single service, this is not a feature which would benefit the masses. For some of us, it would be great, but for the masses it has no benefit.

And it didn't come back "as-is". There were updates made in the back end to avoid the lockout situation that it could still cause (which was the original reason it was removed).. So being a smart-ass without understanding what went into the changes and testing behind the scenes, just makes you look like an @ss.

Does not take 50 people to complain about something for buzz to fix something. If it makes sense (not some crazy "nice to have"), reproducible, and not too difficult to implement, it often is implemented quite quickly.

This is acceptable as long as you don't do any super long recordings or downloads of 4k VOD. Android boxes have a tendency of formatting in FAT32 (the U5 is NOT excluded), which has a 4GB file size limit. So any downloads or recording that are larger than 4GB would be truncated. Best option is to do as I have mentioned on Nov 17, in the thread you had hijacked and we were still kind enough to keep replying to you. But obviously, if you continued to format on the U5, you did not retain any of those recommendations, which was to format in exFAT if you want the best compatibility. And even in that hijacked thread, you would never answer the questions we'd ask. And the questions still remains unanswered. Unanswered question from last thread: What player are you using for LiveTV ? If you swap to the other player, do your streams also work fine ? Unanswered question from nbs's post above mac,xcapi or m3u Have you tried browsing you HDD/SSD with something like VLC and seeing if you can play back your recordings ?

VOD descriptions are gone ? Hmm.. Doesn't sound right. Never seen that. Maybe it is worth deleting the server entry completely and then recreating it to force a complete resync. The timing with the TS thing I think was just a coincidence. What version of BuzzTV are you using (if you hit the Menu key from the LiveTV screen, it is on the bottom. 5.0.xxx)

If you turn time shift off, does the EPG work again ? Did you try to CLEAR EPG, to see if it repopulates ? What type of login (MAC, XC or M3U) ? What version of BuzzTV are you using (if you hit the Menu key from the LiveTV screen, it is on the bottom. 5.0.xxx

Kind of hard to do anything if the box does not power on They did say they tried to do the pin reset procedure, and still no joy, it stays red. One thing I would do, is disconnect the HDMI cable when doing these tests (just in case some CEC is taking control). @jol173 you mentioned "I tried doing the hard reset by pushing and keeping the reset button pressed for 15 seconds and plugging the power back on" I'm assuming you pressed the button (through the AV hole), then plugged it in and THEN waited 15 second (while holding the button). You don't press, wait 15 seconds and then plug it in. Just checking.

Are you using the right power supply ? The 4900 and U5 use a 12V power supply, and all other Buzz boxes use a 5V power supply. Using a 5V on the 4900 will not harm it, but will not turn it on either. It is a common error from those who have more than one buzz box. If you are using the right one, it may be defective. Would you happen to have another 12V power supply around that would fit ?

Buzz boxes can install APK easily (unless the APK you want specifically required root). Put them on a USB key, launch the app Installer and select the apk of your choice. Or like in my case, I have an "apk install" directory on my NAS, I use Solid Explorer, and go directly to the NAS share and click the apks one after the other to install them (after giving solid explorer permission to install apps). Makes reinstalling any box, a simple task. And not much that I know of that requires root today for use on a media box.

Guess you must be, considering the first reply from DU clearly stated to turn group channel numbering ON. This would get you what you are looking for, but you have just decided to keep replying, but not once answer to say if you DO or DO NOT have it turned on ? If you have it ON and still can't get it to work, we can move to the next check. And clearly from the screenshots above, it is NOT a widespread problem, since it works fine for most of us. Grumpy or illiterate.. It has to be one or the other.

The firmware issue which was unfortunately stuck with no updates was addressed pretty quickly (it can happen to anyone, and they did own up to it). 3 options were provided: If you have a small SD card (even a small 8GB was plenty - probably even smaller would suffice), you can download the required files, make yourself a microSD card and a procedure was provided on how to boot from the SD card and take the update to get past this. Other option was that Buzz would send you a microSD card to do the update if you really did not have and SD card, and not willing to buy $5(max) card... And in some rare cases where people could not follow instructions and bricked their boxes, Buzz did provide replacements. I had come into possession of a large number of 8GB microSD cards, and even though I do not work for Buzz, I personally even offered many users to create a card and ship it to them. For many of my colleagues, I had them bring their boxes into the office and I did the update for them. It was a simple process. Every company has had glitches and strange events. Hell I have boxes from all sorts, from generic Android boxes, Mii Boxes, Nvidia and even BeeLink. They have ALL had their issues. BeeLink even abandoned support for one of their boxes less than 6 months after release, when they could not fix some video issues when they first ventured into the S912 CPU. What distinguishes them is how they recover from it and provide the support. Buzz has not abandoned anyone. For every 100 happy customers, you will always have at least 1 grumpy idiot who doesn't even try to help themselves and all they do is complain. And they tend to be very vocal. So I take many of these complaints with a grain of salt. Those who are willing to debug and answer questions to determine the source of the problem, often get the help they are looking for and then some.

Also gave the X5 a pretty damn nice review also (4.7 on 5). And this was not just first impressions, it was after using it as his regular box for about a week.

The few bad reviews are from a handful of users who came here asking for help, but refused to answer the questions asked of them. They assume they know everything and refuse to answer simple questions. If the unit turns out to be defective (and every company has a few), Buzz is pretty damn good at replacing them. Also, one of the biggest issue with the U5, is people with previous buzzTV boxes, have a tendency of trying the lazy option when swapping boxes, and tend to use the power supply of their previous box. The power supply fits (unfortunately), and will often even power up the box. But the other boxes (except for the 4900) all use a 5V power supply. The 4900 and U5 use a 12V power supply and hence will be very unstable with a 5V power supply. Also, some people want the boxes so badly, and even though they are not for sale in their country, they will go through freight forwarders or other logistics companies to get their box to their country. If something goes wrong however, don't expect Buzz to pick up the warranty shipping to a country they technically do not ship to (even though they have in some cases). And because of this, they are pretty bitter. And I don't have issues with 4900 and the numbering. However during one of the last updates, for some reason the default sort order did change on both my 4900 boxes. But put it back to my preference and it was fine. Not saying buzz is perfect. Every company has a few issues with any product. But they are typically quite good at fixing issues quickly and taking care of their customers. But some people feel so entitled and do nothing but curse, don't cooperate for trying to identify the issue, and are so negative. No matter what you do some people are just miserable by nature.

Can you post the current Firmware and BuzzTV version you have on those boxes ? When you say factory reset, is that via the settings menu, or via the "pin" method ?

I also use cable on all my boxes and used to always disable my WiFi. But at the time, I recalled that on older laptops, it was the same intel chip that used to control both the WiFi and BT. So I figured, maybe the 2 were linked on these boxes also and it did seem to make a difference on that box which was having issues. Now, was it just coincidence ? maybe But obviously something gets latched, and for me, it did help a few times.

At this point in time, there is no option for that. It would definitely be a nice feature to add in the future. I know it has been available on other boxes for a while now, and once you mount an SMB share, you can even use it as a destination for recording and even timeshift. The only smb service at the moment, are when you enable the "Network Shares" option (in the Settings->BuzzTV Utilities section), which turns on the samba service and shares the internal storage on your network. Would also like to see the option to share the external storage also (USB or sata drive on the U5).

I used to have this issue quite a while ago on one of my 2 xrs4900 boxes, and they were both at same firmware level. I had tried everything and could not figure it out. Even tried toggling the WiFi and BT (which had helped previously - maybe try that) and could not figure it out. And it was working fine for months before that. Then suddenly one day it just started to work (not due to an update). I gave no clue what fixed it, but have not seen it since. I was waiting for the right time to do a factory reset (as next resort) but didn't have to do it finally.

Look for the Buzz xrs4500 or xrs4900. Remote is the same and those are in the harmony database. They have "BUZZTV XRS 4900", "BUZTV XRS4500" and "BUZZTV XRS 4000" Either one should work. Hey, even the X5 is listed - and it will work also.