Emporium

The player to which works best, is very dependant on the service you use and HOW they encode their streams. Most services I use, work perfectly fine with Primary player. There are very few that I need to switch to backup. And usually, most that I am obliged to use backup player, don't survive too long, because they typically have many other stability issues (not related to the box). Usually you try changing players first.. If that doesn't help and you are using XC, change the Stream type.

OK.. I wasn't aware that the U5 actually kills the power on it also once ejected. I know many other devices, that an EJECT is just a software "data" eject so it is no longer mounted, but power was still applied and drives still spin (even though not accessed).

I would suggest not only ejecting the drive, but actually physically removing it from the box as a test. Some traditional mechanical drives get a little too hot for the enclosed area. Most of my buddies that have a U5, have switched to an SSD, and all bizarre behaviors went away. When I got my U5, I never installed the mechanical drive, I just went to a small SSD instead which was perfect for my usage. If removing the drive does not help, I know this is a new box, so maybe a true hard reset would help. You can follow this video, it is for an xrs4500, but the method is identical. https://www.youtube.com/watch?v=9l1x3KJl_jE I know it may sound drastic for a new box, but I have an HD5 which I don't use too much, and last week I plugged it in and it was doing all sorts of strange glitches for the WiFi/cabled connection. I tried everything I could think off, , but at the end of the day (since I figured it was unusable), I did a hard factory reset, and everything now works flawlessly. For warranty, don't worry about it, Buzz typically offers a 1yr warranty on most products.

You did not "accidently" select beta. You actively need to request to have beta sent to you, and it comes with the potential glitches, which you accept by installing it Anyhow... The problem here is the title of the movie. If you notice in this specific MI movie, after "MISSION", there is a ":". The search function does NOT do a regular expression style "OR/AND" type of search for the multiple words you put in. It is unfortunately the whole string as you type it, spaces and all that it searches for. "Mission impossible" is NOT equal to "Mission: Impossible" Try search for "ghost pr" instead and it should be the only movie in the list

Do you have an CEC settings enabled ? When you turn TV off, is the X5 still with Blue LED on front, or does it go RED ?

My office temps are quite high typically, and my box is sitting on my desk, and it is on pretty much all day with no issues. I am wired (not WiFi) but don't think that makes a "huge" difference.

If you insist on M3U, there is option at the end which is often for "type=m3u" or "type=m3u_plus". Without the _plus, many services only list LiveTV only. It needs to be m3u_plus if you want all the VOD. But if you can use XC (as mentioned my RYU), it would be ideal

MAC/XC or M3U type sub ?

Are the channels just dark, or do you get something like media not supported or something ? Back during the world cup, when I had channels being blocked by my ISP, I installed Windscribe VPN on my Buzz and everything worked fine. On surfshark, are you using the same geographical server ?

When you say EPG loads fast. Are you sure it is not just Cached from previous use ? Many services offer a 7 day EPG, and therefore once cached, you will rarely see it updating the last 2 or 3 days, and current programs are always there.

Are you using XC type sub ? If so, from LiveTV, go to menu->settings->configuration and at the very bottom, you have a "stream type" option. Change it from TS to M3U/HLS.

True, but the basic IR codes are the same, no ? My IR200 still works fine on an X5 and the Classic and vice versa, in IR mode. OK, it it is BT paired mode, that is a different story.

He obviously meant downloading a movie from VOD, since he says "error downloads failed" Keep in mind that if you start a download, the device needs to remain on, otherwise download will be interrupted for sure.

If there is a power glitch at any time, the box will turn on. It is the default action as soon as power is applied.

2 potential things to try: 1> As mentioned my dishuser, In LiveTV, press the menu button, and go to Settings->Configuration and on the top you will see the Media player for Live TV. Choice is "primary" and "backup". Try changing between players and see if it is any better. 2> In LiveTV, press the menu button, and go to Settings->Configuration and on the complete BOTTOM of the menu (you can probably just go upwards to get to the bottom of the list, you will see an option for stream format. Default is probably set to "TS". If you have the option, try changing it to "M3U8/HLS" option. For this specific change to take effect, you will probably need to exit Live TV (long press "back" and select "exit"), and then go back into LiveTV. (May be able to do it with a refresh or something, but properly exiting and then entering LiveTV again is a safe bet).

Thanks allaboutbuzz. Just one piece of logic to add if you do it that way. IF it is a favorites category that is the only one selected to be visible, ensure that it at least has 1 channel in the category list. When I first did it, I selected only favorites to be visible, but I had no channels in favorites yet, so when I accidently exited, I had no categories visible since favorites only is visible when something is in the group. There is a small workaround (using the search option, finding a channel, and then adding it to favorites), but it would cause confusion and too many support tickets again

Actually, I know what you are talking about, since I did it on my mom's box It is not to hide "all" categories. It is to hide the "All Channels" category itself... For my mom, I went through the channels and flagged all the channels she watches (about a dozen max) as favorites, and then I hid EVERY other category, including the "All Channels". That way, when she turns the box on, I sent it to go straight into LiveTV and Favorites category is the only one available. So no matter what she does, she won't be lost trying to find categories.. Pressing CH+ and CH- is all she knows how to do (can't teach her anything new at this age). Attached is a sample of what her organize favorites page looks like (I had taken a pic). Created all her favorites first, and then disabled everything else (including the "All Channels" category), except for "favorites". That way, she can't accidently find herself in some category confused and calling me to guide her keypress by keypress. When I did this, I know she was running BuzzTV version 5.0.775. But YES, as NBS mentioned, if you accidently hide "ALL" categories (when that option was available), you will have no choice but to reset the box to recover. I'm sure there is a way to address both issues. Maybe something to the effect of being able to go into "organize favorites" as long as the "categories" side panel is open, even if there is no category to select. Because with 5.0.775, if you hide all, and bring up the empty category side panel, and even though button legend says "green" to organize favorites, it would not do anything, since no category was selected (since none is visible). I found the option quite helpful for non-techie users to make the box "dummy" proof. However to bring that back and address the potential of hiding all categories without recovery (short of a reset) is Buzz's choice. They ultimately can make that call.

I do not have any such issues with The Classic. Have you tried UNPAIRING the remote from the box, and then just using it in IR mode (instead of paired via Bluetooth) ? When you check in the settings, under "remote and accessories" is the remote recognized as a BT250 ? Just curious, since the layout is different on the BT100 (issues with original xrs4500) and BT400 (issues with newer xrs4500 units) vs the BT250, and "coincidently" where the EPG button is on the BT250 (top right of DPAD), is the "return/back" button of the BT100 For the PGUP/PGDN, just a hint, when in a list (like channel list or EPG), the CH+ and CH- buttons also work as PGUp/PGDn buttons (this does not solve your issues, but just saying, since they are more conveniently located).

Do you have your WiFi router close to your buzz box ? Don't forget that BT and WiFi both operate on 2.4Ghz. Try changing the 2.4Ghz channel on your WiFi router if you are relatively close (channel 1, 6 or 11 to ensure non overlapping channels). There may be an interference. I would tell you to disable 2.4Ghz and stick to 5Ghz band only, but many IoT devices are 2.4Ghz only.

Slow response ? Mine in pretty instantaneous, even with BT paired. Just go into "remotes and accessories" in the settings, and UNPAIR the remote. You can then just point it to the box to use the IR.

Both are great boxes. U5 has the advantage of having a SATA bay underneath for a laptop size (2.5") hard drive. I would recommend an SSD for it, since most mechanical HDD does get a little too hot. If he plans on doing a lot of PVR recordings, then the U5 would be nicer. But he would have the added expense of an SSD drive to take full advantage of it. Otherwise an X5 would be a little cheaper and you can still use the PVR features if you want, by using either a decent USB 3.0 stick or external HDD, plugged into the USB3 port..

Good quality, name brand USB 3 stick should be fine. I have used many different one. Event the Sandisk USB3 ones that Costco sells relatively cheap are pretty decent. Try to avoid Amazon for those, since they often mix the sticks from many sellers together, if they are "same" part number and you can often get some cheap counterfeit ones. Also, make sure to use the USB 3 port (blue conenctor), not the USB2 one Can be used for TimeShift, PVR Recordings, VOD/Catchup Downloads, etc.. Also for transferring files or sideloading apps. I typically have all the latest version of the apps I install on my boxes, all on one stick. That way, if I need to reset a box, the reinstall is relatively simple.

I think everyone gets it. But your problem is worse because your provider has the same movie a number of times, which just makes your list that much longer than most of us. On the image that Dishuser has shown in his post above, the service many of us use, has only 2 additional movies lower down other than the ones shown on the screenshot. So honestly, just a single screenful, so no big deal for us. V20220106 is just the firmware version, and no need to update that, unless something in the OS (or something deeper than buzz app) needs changing really. BuzzTV 5.0.799 is NOT beta. That is the latest public release on all boxes (Android 9 and Android 11 boxes, including the newer 5 series boxes, like the X5). Like I mentioned, BuzzTV 5 has been out of beta for ages. Don't know which specific box you have, but my XRS4500 (not MAX) has firmware V20220919 and BuzzTV 5.0.799.

Did you check that there was no "scheduled" recordings ? Sometimes, there may be other IR codes that match the buzz box also.

True, they do.. But also with 30 other movies Doesn't bother me, but some people prefer to narrow it down even more. Maybe in the search, each word could be like and "AND" operator. So as long as all the words appear, it would match regardless of order and other characters.