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buzztv 5 is not a box post in the section for your model

have you tried wipe cache partition first before factory reset?

server not hand shaking to connect and ideas what is happening or fix

try it in buzztv 5

Tried the zoom, no change. Im at a loss

Ok thanks Ryu I will have a great day

I would say contact buzz support team and you may have to send them to take a look.

Unfortunately I think buzz would have to reflash it if they coild

Hi Ryu thanks for your reply. No I didn't and will check that tomorrow watching hockey game.

Hello everyone, I am also experiencing this same issue. Just started a few days ago. I have a Google TV streamer connected to my TV, and YouTube videos are crystal clear. Buzz TV box same videos, not so much.

Sad to say that I was unable to find a solution. I have disabled HDMI-CEC and use the BT-500 TV and STB power buttons to separately power the TV and PS6 on/off. I either use my Yamaha remote or my feet (walk over to my Yamaha Receiver) to control my receiver. A very unsatisfactory situation given that my Firestick remote controlled everything perfectly for 10% of the price of a PS6! That said, I really like my PS6s (I have three), they work perfectly on my other two TVs that just have sound bars attached rather than the whole home theatre set-up. I also really like my Yamaha receiver and can't justify replacing it in the hope a new receiver will play nice with my PS6. Because the current situation works but is less than satisfactory, eventually I will either replace the Yamaha, a PS6 update will fix the problem or someone else will figure out a solution. I should add that Yamaha Canada support was incredibly responsive and helpful but hold the position that their device is working as it should, as proven by how it works so well with other devices, e.g. the Firestick and all other devices in my home theatre.

I am away from home right now, but there is typically an option in the settings, which is essentially "Force MAX Volume". Find it in the settings, or buzz utilities and disable it. Then the box will output variable volume and allow to be controlled by the remote.

That may be a better solution. My Onn 4k Plus does only go into Standby mode and the receiver successfully detects it coming out of standby. So, no reason your suggestion couldn't work as well as shutdown.

Upgraded from an older Samsung led tv to a new 83" LG C5, new 2.1 certified HDMI cables new LG S90TY Soundbar all new correct length network cables etc. For some reason when watching any content on the PS 6 after sometime 20 mins or so the LG screen goes blank and shortly indicates no signal, if I hit the middle round button on the BT 500 remote it comes back on and continues playing just fine. I have all power saving functions turned off on the TV and PS6. This is really frustrating knowing I could have bought a much cheaper Android based hardware box for how it performs and now this which is making the device unusable in my opinion. Hooked my old Nvidia Shield Pro 2019 up and no issues at all. Any thoughts?

know you said new HDMI but like Maestro said try another Could be a bad one But if it is still doing it I would save all you settings and servers and do a factory reset as it may have something corruped in it

Most google boxes I know do NOT have a power off function. Most is just automatic standby. But the issue you were having is probably just some HDMI signal than needs to go low to allow your TV to detect that the device is not fully powered. Not sure what control Buzz would have over the individual HDMI signals. Instead of requesting a full power off option, I think what is needed, is more of a way to force the HDMI to go into a lower disconnect state so external devices can detect a true "no signal" when it is in sleep mode.

nbs, thanks for your help. My wife is going to be the primary user and is unwilling/unable to deal with the complications the PS6 presents compared to other boxes. Unfortunately, I packed it up and returned it yesterday. I'll wait and see the details of the new G-Series box. If it doesn't have a Power Option, I'll probably just get a Ugoos AM9 Pro. I'll continue using my X5 until then. Thanks again to everyone who advised me along the way. I think my setup may be a special case.