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Just to clear this up, BuzzTV G-Series is a certified Google TV device, so the platform and firmware update process is different from our regular Android boxes. There are multiple parties involved in this ecosystem, including the platform manufacturer and Google’s certification and approval process. Because of that, we cannot freely modify platform firmware the same way we can on our AOSP models. Platform-level changes must go through the proper approval, testing, and certification path. So this is not as simple as saying it is only “SEI firmware” or only “Google firmware.” That oversimplifies how a certified Google TV device works. From the customer side, the important point is simple: system updates follow the certified platform update path, while the BuzzTV 6 app is updated separately through the Google Play Store. From our side, we test, collect feedback, escalate issues through the proper channels, and work to get improvements delivered properly.

What you are describing is an oversimplification of how a certified Google TV device works. This is not a typical AOSP box where one party can freely control and modify the firmware and update path.

XC defaults to using XML EPG Mac uses a different method Could be that the EPG is up on the XML but down on Server method via MAC MAC only has one method for EPG, XC in Configuration can use XML or Server

If you mean cast the Live TV from the Buzz App to another device This isn't possible

Ryu is correct From the dev HDMI CEC Their tv is Chinese So the CEC is selecting Chinese as the language Have to change a Cec setting

Well mine controls the volume correctly and does everything else it is supposed to So I take it that you have no idea how to run the unit

Hit the menu button account info and it will tell you how many streams you are allowed Not all xc servers allow multiple streams unless you pay more

So my understanding, you are wondering why there is no "buzztv SMART REMOTE" option ? Keep in mind the remotes are very different. The X5 and the Powerstation have "smart" remotes (BT400/BT500) which you program to your TV and all. The Classic uses the BT350 which is not a Smart remote by the same definition. You do pair it using Bluetooth, and other than the 4 IR learning buttons, there is no programming the remote to match your TV, etc.. I typically don't program my BT400/BT500 remotes to my TV anyhow, but some do. The BT350 does not have that option (and I personally prefer it that way). I prefer the BT100/200/250 and 350 remote layouts, over the BT400/BT500 remotes, but that is personal taste. Since you are not "programming/matching" the remote to your TV in the same fashion you really don't need that app on the Classic Anniv, hence why it is not included. That smart remote app is included typically on devices that ship with the BT400 or BT500 remote.

This is the first Google box by Buzz. Typically Buzz handles both Firmware and app (BuzzTV 6) updates themselves, and they are pushed by OTA. On this device, the box firmware will be handled by Google. And BuzzTV 6 app will be updated through the play store, by Buzz themselves (like the release an update of any other app on the play store). BuzzTV 6 get's regular updates now on the PowerStation and L1 (via OTA). So I am sure it will get regular updates through the Play store also. To get an idea of how long it will be supported, BuzzTV 5, was introduced at end of 2020 I believe, and it is still getting regular updates today on all boxes. Frequency depends on a number of factors, including criticality of any bugs that may exist, time of year (summer vacations or holidays), etc.. Sometimes it is a few in a month, other times it can be a 2 or 3 months, but with a larger update at the end. Hope this helps.

Certain WD NVME require a Firmware update, because they just disappear/get deleted from the BIOS at random This happens on Windows even Look up a firmware update for your model, as this could be the case for you. WD released a Firmware update for this problem about a year ago You will need to connect it to a PC or MAC to do the Firmware update though.

Hes the dev

go to CEC settings and see if you find auto language change options there. if yes then turn it off and see if that helps.

No one received a custom unit. We had to set them up just like you. I had the same issue as you with it opening up subtitles. I then spent time working and figuring it out with the dev. Issue is resolved with a few changes in settings. Brick? The only brick here is your thick scull.

Actually the box YOU received was customized just for you. As soon as you plugged it in, it detected your hardware configuration, sent the configuration back to the mother ship, and it then proceeded to adapting the last remote firmware you got, to ensuring you would be frustrated.

it's because he isn't an idiot like you

I now have the g series remote controlling volume without opening up subtitles

Im sure google will fix it

https://buzztv.com/wp-content/uploads/2026/04/Classic_Ai_Manual_V1-OL.pdf

https://buzztv.com/wp-content/uploads/2026/04/G-Series_UserGuide.pdf

Your question has nothing to do with the current thread. Reviving a 2yr old thread is NOT the way to go. You should start your own thread for your own question.

it will have it but not currently

get an xc account

you dont send portal url to buzz and buzz does not provider iptv service/portal either. you need to subscribe to an iptv service from third party and then go to server settings from the buzztv app and enter your credentials/portal information provided by your third party iptv provider.

On top of dishusers post no one ever said the buzz app had anything to do with firmware

well if you're sure then case solved

No thermal paste. For thermal paste to be of any use, you need a heatsink. Thermal paste or pads are only meant to allow/facilitate the heat transfer from the drive to a heatsink so it can be dissipated easier.

Having it boot up every day is the best imo.

I have issues with EPG as well with this update. This is for an X5 box using XC login . It gives me "No information" with EPG, and scroll to 8 hours later it has a few hours of valid EPG. Weird I tried to clear EPG and change to "server" login and back to XML . Same thing . I installed Tivimate on this box and used same XC login . EPG works fine on Tivimate.

Did you try 0000?

Sorry I double clicked and didn't notice that it had been posted twice until now. I was unsure where to post the question. I will watch more closely in the future.

That worked. Thanks

you only need one thread and this one is in the wrong section

you'll probably have to get sent a forced update you missed a firmware update

connect to server while watching live tv try to update if still not then pm your Mac id to allaboutbuzz.

I had the same issue with screen blacking out and going back to home screen. I did a factory reset and issue no longer happens

All good nbs. I figured that was after seeing the 5.0 (BuzzTV 5 OS) Thanks for posting dude. -=Ultra=-

unless you work for them you should take your negativity somewhere ellse nancy

Yes, I'm sure of that too... But will it be this year? Or the next? Of one thing I am sure and we can bet, that will not be in the near future.

Searching doesnt hurt either

This will be fixed in an update being sent this week or next week

Have you sent your info to buzz support?

Pm sent.....

Firmware is done by Google Buzz does the buzz6 app that will be on the Google playstore The manufacturer has nothing to dowith firmware

When in the TV screen, press the menu button, and it would be on the bottom left.. 5.0.xxx Oh, and do you have you have your box set for shutdown or suspend when you press power button ? ie: when you power up, do you see the buzz logo every time ?

what you have done to troubleshoot so far? more info needed

First of all, it is not a "beta". It has not been a beta for nearly 5 years now What version are you running now (hit menu button, and should be on bottom left). Latest version is 5.0.961 For your EPG issue, have you tried to "CLEAR EPG" to see if it repopulates ? If EPG gets corrupted for some reason, it may fail to subsequently update, so you may need to clear it. Should be in the menu->settings->configuration if you scroll down to the EPG section. After you select "CLEAR EPG" give it 4 or 5 seconds, until you get the message saying it was cleared, before returning to main video screen.

It was mentioned here the update was sent to all Versions of OS 9 + 11 + 13

can do it from home screen menu/settings/check updates