Ryu

open up bee tv, go to settings and look for download destination. then go to file browser and look for destination

use pc mouse if you can not disconnect with your remote or use teamviwer to control and disconnect from your phone or computer

check your settings on your app if everything is working fine other than this app.

you can remotely connect app from phone, pc, or any device to enter info.

try clearing cache

its still under warranty right?

never heard or seen anything like this.

just like other stuff it happens. contact buzz team and they will be able assist you.

since its not doing anything I would say try to factory reset with tooth pick and insert into audio video hole and keep holding while powering up your box and see if anything comes up on screen. if still not then I would contact buzz team and let them take care from there.

turn you tv ON, disconnect power from the box, wait 30 seconds, reconnect power and see what happens? do you see blue light? do you see anything on the screen?

you dont have that option due to OS 11 I guess. I believe you have OS 9

good to hear but how was resolved? with above suggestions or something else? might help someone

latest is .793

send your Mac address to allaboutbuzz

I can not open settings with remote control

cool beans

I believe 4500 takes 5V 2 Amp Adapter and 3900 5V/3A DC I may be wrong and they may look different as well. I dont have them.

yes let us know the progress

team work bud

ok see if you can install this. I dont know what firmware you have or this will allow you to downgrade or flash. this might work for you

factory reset should fix but not sure how you did it but watch this videos. https://youtu.be/1TKa88hjjrg

I think you can. see below

it should work

you have to go into remote settings in tivimate and manually assign buttons for some of the features if tivimate let you setup.