allaboutbuzz

Which app is slow for you on 9? So we can take a look.

I PM you But you keep replying to my PM as reported content I can't reply properly to these In the top left of the Forum you will see an icon that looks like a message Click on this to access your PMs Thanks

We appreciate the suggestion And will add it to our Road Map

3 seconds is usually a good setting If you're experiencing any freezing though, then you can try to go higher. Or if you have a slower internet connection, this helps as well.

Its a new menu design. VOD menus on the 4000 and 4500 were re done entirely, so we would also need to redo it to add list view. It sounds easy But coding wise it isn't. We will add it to our road map But I have no date when this will be added.

The chances of having 2 of the same MACs on the same system/server are almost like winning the lottery..lol As the odds of having the exact same last 6 digits are highly unlikely. The series of the last 6 digits for MAC on the 4000s and 4500s have never been used before It is why I think they might have just said this to you as the reason.

Looking at the PM ya sent me of your box serial # and comparing it to an email We know about the issue based on the last email you sent yesterday We will try to reproduce it and fix it this week. I will update here and to you by email Thanks

The 3000 + 3100 + 3900 + 2000 + Mate 1 all have a list view option Right now the 4500 and 4000 models have a Netflix style look. We might consider a list view option as a secondary option in the future though.

Still in Beta You're welcome to join if ya want, just send a PM to me

Thanks for the info The device not supported message Is because Aptoide is hosting app versions of Netflix which are for X86 Devices and ARM devices, and unlike the Playstore They don't have anything built in to detect if the device you're using is X86 or ARM based processor Its also why when you just click the Install option on Netflix on Aptoide, that its installing the X86 Version and therefore you get the Device Not Supported message. As for needing a mouse on 6.26.0 Its because Netflix's newer versions they made mainly only work for Touch Screen devices.

Have you tried factory resetting your box and starting fresh?

I replied to your recent PM a few minutes ago And added you to the Beta Thanks

Next Beta release should address all issues from the existing 2 betas that have been sent. This should pass the next round of Beta testing and be sent to everyone publically. Our next Beta release will be sent by Monday or Tues of next week.

The rocket ship on 3000 is just something that was built into the OS We made something similar on the 4000s and 4500s by just double clicking the home button We just left out the rocket ship animation..lol

Which player are you using in Live TV when this happens?

This usually means your box is out of Internal Memory. I would clear up some internal memory on your box then try the update again.

You try different cities/connections on your VPN. As even for myself, sometimes PIA has connections that don't even work on some websites I use on my laptop. I guess a flagged IP address or something. If I connect to a different city and try again, it's all good afterwards.

Or they might lock your IP address to the device being used. Which some servers do Its called IP protection

PIA app from the Play store works fine on the box.

Buddy PM me Was solved there Just to let everyone know, it was a an issue with how the server was being setup Buddy was trying to setup a Streaming line account under Server Line All good now

I have no issues with PIA

In our tests This happens because the Server isn't streaming the 4K stream fast enough So this affects playback This would explain why some users say works fine and others have issues on this thread. The 4500 has 0 issues streaming 4K, if the stream you're watching it from is encoded and streamed properly. Lots of review videos show it playing 4K HEVC 60FPS and other formats of 4K playing with ease.

Not right now This is something we have to add to our firmware.

Default player is now main player for VOD/TV Series Secondary Player is now the main player for Live TV Both are optimized to work very well for what they're being used for as mentioned above. And Detail View is the main UI for the channel list Simple View the categories menu is slightly different is all

Answered here Closing this thread due to multiple posts for the same issue.