allaboutbuzz

Let me explain this issue As it was a very weird one for us during the debug process. It is happening to some users and not others for 1 reason only. When the XR + XRS 4000s are shutoff since June FW Update There was a change in Amlogics newest SDK Update, that caused the Bluetooth to also stay on when in shutdown mode. So if a user had any nearby Bluetooth Devices, Smart Watches, Headphones. Or in our case in order to reproduce this issue was the Bluetooth Barcode scanner in our warehouse. The box would detect this signal as a command to wakeup the box. This took numerous hours to debug, as during testing it would happen in some locations and not others. After lots of back and forth with Amlogic, we finally got a fix for it. Were building New XR + XRS 4000 Firmware updates this week, and will provide to BETA very soon Am sorry for the delay with this, but this was a very weird bug to reproduce and also fix.

PM me thanks

You can also use Video Player apps like Kodi or VLC or MX Player To play movies from a USB on the box itself. I personally do this all the time.

Only the owners of the server can get into the channels server So am not sure where you're going with this?

It actually just sounds like a server issue Where the channel isn't being streamed properly because the stream is just restarting itself. If this only happens on certain channels, then it is for sure a Server Issue.

That is a very good speed test to use for IPTV.

You can do a speed test on the box 2 ways 1. Open Chrome Browser and go to Fast.com 2. Download the Ookla Speedtest app from App store, and do a Speed Test that way.

Thanks for this feedback It will be taken up with our supplier.

Can you provide more information on this? As this doesn't give us much to go on, in order to help you.

On next update we will only be showing the Server ID that is used to subscribe to servers in server settings To avoid this confusion from happening again.

No problem Glad it works now.

This normally happens everything we have Daylight Savings Time So just complain or wait till they fix it.

It will always open to the last category + channel that you watched So say if you're in the Sports category, and you want to just stay in the ALL category Then go to the ALL category and select a channel from that category to start watching You will now just be on the ALL category always, unless you switch categories again.

On 4000 when you're watching that channel with no sound Can you press the Green button The Subtitles and Audio menu will appear Under Audio do you have another option besides just disabled?

Which Player are you using when this happens Default or Secondary?

I responded to your PM asking for your Serial #

If you click on my username There should be an option to message me I also just sent you a message so you should get an email for this

Please PM me I can help take care of you. Thanks

Its looking to be sometime in December Just thought I'd let everyone know

PM me please Thanks

The version mentioned 4.0.483 was only sent to users in Europe. That is why you do not have an update.

We ask for a copy of the receipt to show that the box is still under warranty. So if the box was bought in quantity with other boxes, then that receipt will suffice. And when we say, just ship the unit It means the box itself, we don't need the accessories like power supply + remote or gift box.

The term is bricked As that is what it sounds like has happened to you If you contact us directly by email cs@buzztv.com or you can PM me also I will assist with getting you a replacement unit

All fixed, seems I ran out of space lol

Strange..let me check.