allaboutbuzz

Its an error message from the stream itself Means its having issues from the server you're watching it on

Ok. Then might be the HDMI cable Worth trying a different one.

Did you try to adjust screen position in settings?

XRS 4900 Firmware + Buzz 5 App Update October 18th, 2022 20220923 Firmware Version Buzz 5 App Version 5.0.766 (You will be automatically updated to Version 5.0.777) PLEASE NOTE YOU CANNOT REVERT BACK PLEASE NOTE IT WILL TAKE UP TO 20 MINUTES TO DOWNLOAD + INSTALL + REBOOT V20220923 Firmware Changes: - Fixed Wake to Record - Fixed Recording Bugs - OS Fixes + Performance Enhancements. Buzz 5 Changes: - Info bar is not visible anymore when single epg is open - Updated app logo/banner - Added a configuration option to show/hide adult channels in favs - Menu button now opens Main menu when watching a movie or an episode - Increased Font Sizes in TV Seasons + Episodes + Movie Info Screens. - Removed colored highlight tint from Seasons + Episodes - Updated XC Login API to fix an internal crash while loading some tv series seasons - Removed pop up keyboard for adult password. - Removed pop up keyboard from Server settings after server url on MAC + Password on XC Login. - Added Color buttons to Main Menu Slide out for easier navigation. - PVR + PVR Options + Audio/CC Menus now have continuous scrolling. - Server Messages now appear until the user clears them. - Updated Default Player (libvlc) to newest version - Added date/time to the vod info bar menu in the top right corner. - Updated date/time widget in vod to be the same in all vod menus - Added ff/rew status bar to vod when using the remote. - XUI API Updated - Updated TMDB API for tv series - Added Group channel numbering feature for Live TV Categories in the configuration menu. - Added actor search feature for VOD + TV Series. You can search Actors movies + TV Shows available on your server - Added actor search feature to VOD Info page, you can click on the actors photo to search the movies that are available on the server. - Added Radio API Feature to MAC Servers - All icons on Modern Home Screen have been updated and resized. - Updated VOD icon on home screen and slide out menu - Increased max retries if the stream cannot load stream due to buffering. - Updated TV series API to fix a few minor issues on some servers - Updated Single EPG UI - Updated Server API to support uncommon formatted movie release dates - Added support for Catch-Up on Live TV with no EPG - Added Search to Simple View channel list, above All Channels category - Updated Secondary Player to New Version - Added New Server Settings Feature, you can now add a server via Local IP Address using your Phone or PC. - Added current time to progress bar on info bar menu in Live TV and Catch-Up - Updated and Improved the functionality + UI of Organized Favs + Categories Feature. - Added a Force USB TS feature to PVR options. To allow USB timeshift be used on Catch-up channels instead of Cloud Timeshift. - The app now shows a confirmation dialog window if you enter channel number while catch up is working now - Added a .(dot) to search keyboard for VOD - Renamed Secondary Player to Primary Player - Renamed Default Player to Backup Player. - Improved Time Shift Performance - Improved Recording Performance - Fixed vod progress/resume issue and watched icons + Mark as unplayed - Fixed switching from catch up to live tv would change active channel - Fixed bug with progress bar/watched icon/mark unwatched for episodes - Fixed XC EPG - Fixed XC EPG Time bug where the EPG would be incorrect. - Fixed a crash when loading some XC Login portals - Fixed a crash when loading EPG - Fixed multiple crash bugs. - fixed adult channel were removed from favorites when portal starts - Fixed a bug in launcher when it wouldn't show some app which were designed for Android TV only, not for regular Android. And another bug when it shouldn't show Android TV banners for some system apps - Fixed the bug in launcher when PVR list would become empty if open Android settings - Fixed fire tv remote not working on Home Screen - Fixed Organize Categories in detail view - Fixed EPG grid program info issue - Fixed Show Adults checkbox issue in Configuration - Fixed movie / episode descriptions cut off - Fixed playback progress would reset for an episode if you switch to another episode while the current one is not yet finished - Fixed playback progress wouldn't update for episodes if you play multiple episodes one by one without closing the playback menu - Fixed an internal crash when trying to see movie info if the info was first loaded in apps released around 1 month ago and older. You still could see the info, just some data would be missing - Fixed a non-fatal crash when loading some XML EPG files - Fixed a crash when loading some very big m3u files + probably slightly reduced loading time for such files - Fixed a non-fatal crash when removing vod/catch up downloads if download failed - Fixed sorting didn't work in m3u episodes - Fixed the app would show negative dates for some seasons and episodes if their release date was not available on server. That mostly happened on m3u - VOD not loading bugs fixed - USB m3u bug fixes - Fixed a bug on Detailed View Channel list showing 0s on channel numbers. - Fixed a bug with Live TV Channel Favs not staying on the favs category - Fixed a navigation bug with TV Shows that have 100+ Episodes - Fixed a bug with catch-up skipping ahead to a future program instead of the next one - Fixed some server connection related issues on MAC + XC Login - Fixed a bug on some servers getting media format not supported on certain channels when using the secondary player. - Fixed a bug in TV Shows on VOD/TV series not going back to the last episode watched on the menu. - Fixed a bug with XC Servers and Catch-up playing the wrong times. - Fixed a bug on Default player, playing 2 audio tracks at the same time. - Fixed grid focus issue in Search when switching from keyboard to search grid. - Fixed video resolution info on Default Player in VOD - Fixed Power ON Options bug when using Secondary Player - Fixed Recordings that would record maximum 30 mins - Fixed Restart Pop up appearing randomly - Fixed info bar on VOD highlighting wrong icon - Fixed weather widget providing the wrong weather for some cities. It now uses Longitude/Latitude for weather forecast based on IP - Fixed weather in F on Modern Launcher. You can now switch between C and F under Buzz Utilities - Fixed black and white theme for VOD/Catch up downloads (progress bar) - Fixed a bug in episodes where if you scroll to the last episode it would show a wrong info - Fixed internal storage free space issue in time shift - Fixed Locked Category couldn't be hidden - Fixed scrolling issue in Organize Categories menu - Fixed a rare memory leak in time shift for HLS streams - Fixed the app couldn't load Account Info data for some xcodes accounts - Fixed a crash when updating from Buzz 4 - Fixed a bug when the app wouldn't load account data on some MAC servers - Fixed a bug when the app wouldn't load some MAC servers - Fixed a bug when the app wouldn't load some EPG programs on some MAC servers - Fixed a bug when the app would freeze if you try to remove a server or clean EPG if you have a lot of servers with loaded EPG - Fixed an internal crash if server closed connection while loading XML EPG - Fixed a rare crash if open Single category VOD grid and then immediately close it - Fixed a rare crash if open live tv info bar menu while no channels is playing and then immediately switch to another menu before a channel started playing - Fixed Time Shift bug when setting up Storage - Fixed Recording bugs - Fixed an internal crash if delete current portal and try to open EPG grid by pressing a key on remote control - Fixed a crash if you try to load a portal which doesn't work/account inactive and close server settings menu before error message from the server appears - Fixed Catch-Up Bugs - Fixed tv series' episodes were empty on some XC Login Servers - Fixed VOD/Catch-Up list wouldn't update sometimes if you delete a file - Fixed Downloading would continue working if you press Cancel in the download list on some active items - Fixed current item info/background image wouldn't update if you deleted the last item - Fixed a bug on the All Apps folder when uninstalling/installing an app and the app icon would still be there. - Fixed decoder initialization pop up appearing when switching from VOD to Live TV - Fixed a rare crash in Backup Player/VLC when active cc/audio track was changed by user - Fixed a bug when episodes lists were blank for TV shows - Fixed a bug when an episode could not be played from Recently Watched - Fixed a bug when moving app favs on home screen and they wouldn't save properly - Fixed a bug when a recording would stop recording after you edited it. - Fixed a bug on MAC servers with TV Show Favs not updating episodes list - Fixed a bug on MAC servers with TV Show Favs not being able to play unless you search for them. - Fixed a bug with sound on certain channels - Fixed a bug with Organized favorites for Live TV on channel list + home screen. PLEASE LEAVE FEEDBACK BELOW

Which Model # + Firmware Version # are you using? Using WiFi or Ethernet?

We made 3 separate How To Videos To make things easier. X5 Manual Firmware Update - Downloading The Firmware files https://youtu.be/ccHvIpm0Nys X5 Manual Firmware Update - Setting up and formatting your microSD card https://youtu.be/aInIIo_KtJA X5 Manual Firmware Update - Updating the box https://youtu.be/z7uZtqeZwao

PM me your MAC So I can see what's going on

What type of server are you using MAC, XC Login or M3U?

It was sent to all boxes running 20220919 I just re checked it.

What Firmware version are you currently running?

Android 11 boxes use A/B Updater So its installs as it downloads And just requires a reboot when its finished.

X5 Firmware + Buzz 5 App Update October 12th, 2022 20221011 Firmware Version 5.0.775 Buzz 5 App Version PLEASE NOTE YOU CANNOT REVERT BACK PLEASE NOTE IT WILL TAKE UP TO 20 MINUTES TO DOWNLOAD + INSTALL + REBOOT V20221011 Firmware Changes: - Added Power Key Definition back with Suspend + Shutdown + Reboot - Added ON/OFF Switch for Virtual CEC that turns off the box when the TV Turns off. For users without CEC TVs - Fixed BT-400 Disconnecting and Red Light appearing Version 5.0.775 BUZZ 5 APP Changes: - Fixed a Catch-Up Crash - Fixed a bug in XML EPG with cache on Internal Storage - Fixed Live TV would continue playing in launcher on Android 11 in rare cases - Fixed Closed Captioning not working on HLS Streams in Live TV - Fixed a bug with certain streams on Live + VOD not working when using 5.1 Audio - Fixed a bug with Backup Player not automatically playing the next episode in TV Shows. - Fixed a crash if enter very long channel number when trying to search channel by number - Fixed an internal crash when loading tv series on some streaming lines servers when season or episodes don't have names - Fixed an internal crash on MAC Servers when seasons in tv shows don't have names - Fixed an internal crash on MAC Servers if server sends movie ratings (imdb) in a wrong format - Fixed an internal crash on MAC Servers if server doesn't send channel list. PLEASE LEAVE FEEDBACK BELOW THANKS

U5 Firmware + Buzz 5 App Update October 12th, 2022 20221011 Firmware Version 5.0.775 Buzz 5 App Version PLEASE NOTE YOU CANNOT REVERT BACK PLEASE NOTE IT WILL TAKE UP TO 20 MINUTES TO DOWNLOAD + INSTALL + REBOOT V20221011 Firmware Changes: - Added Power Key Definition back with Suspend + Shutdown + Reboot - Added ON/OFF Switch for Virtual CEC that turns off the box when the TV Turns off. For users without CEC TVs - Fixed BT-400 Disconnecting and Red Light appearing Version 5.0.775 BUZZ 5 APP Changes: - Fixed a Catch-Up Crash - Fixed a bug in XML EPG with cache on Internal Storage - Fixed Live TV would continue playing in launcher on Android 11 in rare cases - Fixed Closed Captioning not working on HLS Streams in Live TV - Fixed a bug with certain streams on Live + VOD not working when using 5.1 Audio - Fixed a bug with Backup Player not automatically playing the next episode in TV Shows. - Fixed a crash if enter very long channel number when trying to search channel by number - Fixed an internal crash when loading tv series on some streaming lines servers when season or episodes don't have names - Fixed an internal crash on MAC Servers when seasons in tv shows don't have names - Fixed an internal crash on MAC Servers if server sends movie ratings (imdb) in a wrong format - Fixed an internal crash on MAC Servers if server doesn't send channel list. PLEASE LEAVE FEEDBACK BELOW THANKS

HD5 Firmware + Buzz 5 App Update October 12th, 2022 20221011 Firmware Version 5.0.775 Buzz 5 App Version PLEASE NOTE YOU CANNOT REVERT BACK PLEASE NOTE IT WILL TAKE UP TO 20 MINUTES TO DOWNLOAD + INSTALL + REBOOT V20221011 Firmware Changes: - Added Power Key Definition back with Suspend + Shutdown + Reboot - Added ON/OFF Switch for Virtual CEC that turns off the box when the TV Turns off. For users without CEC TVs - Fixed BT-400 Disconnecting and Red Light appearing Version 5.0.775 BUZZ 5 APP Changes: - Fixed a Catch-Up Crash - Fixed a bug in XML EPG with cache on Internal Storage - Fixed Live TV would continue playing in launcher on Android 11 in rare cases - Fixed Closed Captioning not working on HLS Streams in Live TV - Fixed a bug with certain streams on Live + VOD not working when using 5.1 Audio - Fixed a bug with Backup Player not automatically playing the next episode in TV Shows. - Fixed a crash if enter very long channel number when trying to search channel by number - Fixed an internal crash when loading tv series on some streaming lines servers when season or episodes don't have names - Fixed an internal crash on MAC Servers when seasons in tv shows don't have names - Fixed an internal crash on MAC Servers if server sends movie ratings (imdb) in a wrong format - Fixed an internal crash on MAC Servers if server doesn't send channel list. PLEASE LEAVE FEEDBACK BELOW THANKS

Latest update Oct 11th 2022 V775 Changes: - fixed a crash if enter very long channel number when trying to search channel by number - fixed an internal crash when loading tv series on some streaming lines servers when season or episodes don't have names - fixed an internal crash on stalker when seasons in tv shows don't have names - fixed an internal crash on stalker if server sends movie ratings (imdb) in the wrong format - fixed an internal crash on stalker if server doesn't send channel list.

If you're using Source Pair on the Remote for Power Button Then do this From the Home Screen Go to Settings Go to Buzz Utilities Go to Volume Control Turn on Force Max Volume. See if that fixes your issues

If its permanently on red light The box is bricked now basically The SD card we shipped you won't even fix it now. I suggest you just email us back on the ticket we had with you, and you will now need to ship it to us to get fixed.

Ok sorry misread it

We shipped him an SD Card with the files already on it Tested it before sending as well.

We sent it to your MAC So please check, it should be available And we edited your MAC out As you shouldn't post it publically.

This thread is going off topic I ask everyone to please refrain from going back and forth on the current issue being discussed Otherwise I will need to close this thread. The issue has been handled over Email, with a solution.

The way we do updates is we send them to boxes based on the Firmware Version # they're currently running Since X5s running 20220624 cannot properly take OTAs, we leave those out when sending updates. That is why, when you check for updates on the X5 and you're running 20220624 It says No Update Available or Up to Date. I believe you also have an Email Ticket with us through cs@buzztv.com And we offered a few solutions to you for your issue. I'm not sure why you're continuing with this on our Forums

Latest update Oct 3rd, 2022 V774 Changes: - Fixed a TV Series bug with missing Episodes - Fixed a bug when powering back on into Live TV

Didn't forget Just the first batch of SD cards we bought were no good Waiting to receive more We should be shipping it this week to you

Great to hear that And were glad to help