Emporium

I hear you. I have not tried it on the newer boxes, but I never had good luck with SD cards on older boxes, regardless of how good they are, or even if the cards were high endurance type. I use USB drives similar to these, and they are super compact, name brand and fast. And you barely notice them sticking out. https://www.amazon.ca/dp/B0BY2WH7QB And you also have these: https://www.amazon.ca/dp/B07D7PDLXC https://www.amazon.ca/dp/B083ZS4HYD Most decent USB will be faster than most SD cards. And there is no spec provided on the speed that the boxes SD slot operates at. Sure you can get super fast cards, but if the slot is not designed for speed, it won't help. It's like putting a USB3 stick, into a USB1 slot. You won't get USB3 speeds out of it.

First of all, I do NOT recommend using an SD card. Your card may be fast, etc.. but no idea what speeds the card slot is on these boxes. The SD card slot is often used for disaster recovery/flashing the unit. Too many people have had issues using the SD card slot for PVR, that I don't recommend it. I would recommend using a good quality USB 3 stick, and if possible, format it on a PC, in exFAT format (that way there is no 4GB file size limitation). then once installed on your box, make sure you go into PVR settings, and ensure that the recording destination is the new USB storage location. Obviously you can run these tests with any spare USB stick you have lying around for now. Also, please post the Firmware (ex: V202xxxxx) and software version ( 5.0.xxx) that is installed on your box (can find it in the updates screen).

Also, make sure you reseller doesn't have your account "locked" to "agent". Since you upgraded from buzztv4 to buzztv 5, it is quite possible that the agent being reported by the new version of BuzzTV 5 is different than that from buzztv4. Typical typos BTW are extra spaces after the ":". Sometimes the on screen keyboards, auto add a space or 2 after punctuation.

5.0.766 is far from being the newest version. After a reset it may take some time for it to update. You can try to go to "menu->settings-Check for updates" and see if that forces an update. 5.0.935 I believe is the latest public release, but not sure what the 4000 has gotten, but I'd be surprised if it is not 5.0.9xx at least. Does your router present you with a single SSID to connect to, or do you get 2 SSID (on for 2.4Ghz and one for 5Ghz). If you have only a single one, that may be what is causing the issue. The router is trying to decide if 2.4 or 5Ghz band is best for the connection and my be trying to change it when it detects conditions have changed. Don't know what router you have, but many routers give the option to disable what is called "band steering", which combines the 2 bands into one. If you can find that option in your router, disable it, in order to get 2 separate SSID (one for 2.4Ghz and one for 5Gh). And connect to the 2.4Ghz to start. This will make it more stable. Also, before making any changes, I am assuming you have already at least rebooted both your router and modem ?

Do you get that message on ALL channels ? On buzztv 5, you tried both Primary and backup players (Menu->Settings->Configuration->LiveTV) ? If you do, then it is NOT normal. BuzzTV 5 on the P6, may not be the latest version, but it is a stable and mature version (5.0.915 I believe). Should play pretty much any IPTV service without issues.

First of all, please post the firmware (V202xxxxxx) and software version (5.0.xxx) your box has installed presently. Should be able to find it in the Updates screen. Secondly, is this when you are watching something, or while it is idle at the home screen ? Is the TV connected still powered on, or powered off ? If using HDMI-CEC then the TV can trigger the box to go into sleep mode. Are you using the power supply that came with the unit ? The 4900 and the U5 (and P6) use a 12V power supply. Most other Buzz boxes use only a 5V. A 5V power supply will be able to start the box and be used for some things, but can cause undesired effects. And I still don't understand where the 4900 comes into play here. What does it have to do with the U5 ?

As nbs mentioned, the keys on the remote are mapped for buzztv 6, hence why when you press the guide key, it brings up buzz tv 6, that has been discussed a few times previously. If using BuzzTV 5, and you want the guide, just hit menu, and then select the EPG from there. And you get stream errors, but how many connections does your SUB allow ? If you opened buzztv 6 and you did not exit properly (for now, you need to go to menu->settings->exit) and then launched buzztv 5, it is possible that your provider still sees your original connection from buzztv 6, still active. If you want to ENSURE that it is not a problem with multiple streams being active, just unplug your box, plug it back in, and then when it boots, just start buzztv 5 directly (not 6 and then 5). You will also get channel stream errors if you try to open more connections than your sub allows.

No. In most cases you do not need to. There are options available to resellers on the panel to lock XC subs to various stuff like ISP, IP, Country, user agents reported by box, etc... They are rarely used unless some account is being hacked. I have my same XC account installed on at least 10 different boxes, and no issues. That is very convenient. As long as i don't go over my number of simultaneous active streams, it does not matter how many boxes it is installed on.

I'm assuming your box eventually updated to 5.0.935 ?

Sorry for the late reply, but I assume you mean the "Last channel" button ? If so, then as DU already mentioned, NO. The back button, works fine to back out of menus, and long press to "exit" buzztv5. However here to report 4 additional bugs I noticed on BuzzTV 6. BUG 1: Involved last channel in a list and using CH+/CH- When you are on a category, and you use the CH+ and CH- buttons to channel surf, it seems to work well, except when you get to the bottom of the channel list. When you get to the second to last channel, it works. But then when you press CH+, it does NOT show the last channel in the list. But you press it a second time, and it goes to the TOP of the list. Now if you press CH-, it seems to do nothing.. Press it a second time, and it jumps to the second to last channel. So using CH+/CH- buttons for channel surfing you can not seem to get the LAST channel in the category to play. Seem like internally the pointer is pointing to that channel, but it does not seem to complete the "switching" routine to properly select and play it. BUG 2: Involves locked channels and the back button (not the last channel button) When you tune into a locked channel (either locked by default due to adult category or other, or locked manually by user), if you press the "back" button, it acts like the "last channel" button and changes channel back to the last non-locked channels. In BuzzTV 5, the pressing the back button on a locked channel behaves like any other channel (it cycles between channel list, full screen with info bar, and full screen no info bar). BUG 3: Involved the manually locked channel category. If you lock a few channels manually, and then go to the "Locked" category, and select channels from the locked category, the "last channel" button has no effect (it's as if it is disabled). Does not even take you back to the last unlocked channel. BUG 4: Locked channel from the "All channels" category Pretty sure I mentioned this a while back, but you can access locked channels (like ADULT category) by going to "all channels" category and scrolling to them and selecting them that way. No password prompt presented. Entering the channel number also bypasses it. This happens ONLY for the default locked categories, NOT manually locked channels. It you select those, yo do get a prompt. Feature request 1: Can we get the PADLOCK symbol preceding the category name for locked categories in the channel list and the "organize favorites" list ?

At the moment there is no other box that is announced that will be retrofitted with BuzzTV 6. And just to clarify, BuzzTV 6 is not an OS, it is an application. The OS on the P6 is Android 13, just like the OS on the X5 AX-C is Android 11. The design issue for the power connector was taken. For whatever reason it was taken (technical, financial, mix of both, whatever...), it is done. Also, I don't know what ORANGE color you are referring to. So far on Buzz Web site, there are only 2 options (not even 4 like you mentioned in your first post). The 8GB model is (Black/Black) The 16GB model is (Green/Black) The only Buzz box I recall having any Orange was the xrs4900 (great box, still my daily driver). And you can't satisfy everyone for colors. Some people will like it, and others won't.

First of all, 5.0.766 is not the latest. That is archaic You should be at 5.0.935 (going from memory). From Live TV, hit menu->settings-Check for updates... ? Any updates ? Also, from Menu->settings->configuration, have you tried changing the player used ? Since you did a factory reset, you "may" need to ask your reseller to do a device reset on his panel for your account.

Hard reset is obviously the best if you can. BUT having said that, buzz has acknowledged that they have reproduced audio issues with other 3rd party apps also, so maybe you'll want to hold off until the next OTA update. The issues may be very well related. In the meantime, maybe you can try different external 3rd party players and use those for stremio (like VLC, MXPlayer, HBPlayer, etc..).

Menu->Settings and exit is at the bottom. Would be nice if we can eventually bring back the long press of the back button to get the exit dialog

For the :message "message diag mode boot completed", curious if you are using the "Monitor Dot" application. The beta version was known to generate this message. For the internet connection issue, I'd do a reset like proposed by nbs. However are you using wired or wireless ? As a test, is it possible to try using "wired". If you are using WiFi, it could be a compatibility with the new AX wifi on this box and your existing router. Does your router have separate 2.4Ghz and 5Ghz separate bands showing 2 differennt SSID, or does the router handle auto band steering (with only single SSID) ? If you can disable band steering, and have 2 separate SSID (one for 2.4Ghz and one for 5Ghz), that way "you" can decide what band you connect to, it would be best and more stable.

I tried ages ago to use rechargeable, but the 1.2V vs 1.5V makes them not last as long either. Sure you can just swap them in/out with another set of rechargeables and costs close to nothing, but it can be annoying. Backlight can be a killer. With rechargeable, they fade super fast. I really like the BT200 for the super easy shortcut to turn backlight on/off without even needing to see the remote. Long press bottom rightmost bottom button and it toggles.. It was genius Kill the backlight and batteries last for ages, especially if you use quality batteries (Duracell or Energizer - like buzz includes ).

DU is just trying to get things concentrated in the right thread. starting a thread for EVERY issue is NOT going to get things fixed any faster. He's been doing this for ages and if you don't keep things concentrated, nothing will get addressed. So if you want to keep things on separate threads, sure you can try to help each other. But if you want Buzz to look at it, try to keep it in the thread as requested by buzz (which is what du was pointing out).

follow DU's recommendation then

Try going into home->settings->Device Preferences->display and Sound->Advanced sound settings and select the second option "None: Never use surround sound". Just to see if the issue persists. I know this helped another used with sound issues with YoutubeTV.

Sound AND picture ? Can you be a little more descriptive ?

YoutubeTV.com app ? Are you referring to the pre-installed Youtube app that comes with the box, or something else you installed ? If it is another app, did you install it from Google Playstrore, Aptoide, or sideloaded apk ?

Have you PM'd allaboutbuzz with the details of the server you are using (server, sub type [xc/mac/m3u], and error message) ? If they don't know the details about some specific server, they will not be able to look into it.

Does audio work with the other built in apps, like youtube and PlutoTv ?

Try going into settings (from home screen), sound, and switch to the option that says "do not decode surround sound" or something like that (not at home right now).

Would be nice if you explain what type of audio issues. And what type of setup. Some people have more complex setups with soundbars, receivers, audio processors/decoders, etc.. I did not notice any issue on my setup at least.