Emporium

LG has been a pain in the B%$^#$ on many TVs I have tried regardless of box.. If it is not one thing it is another I stopped buying LG for this reason. They always have something different or picky. Have you tried a different HDMI input ? Try a different cable ? Probably won't make a difference, but have you tried disabling all CEC options on the U5 ? Did you by any chance enable Auto Frame Rate setting for apps ? (Settings->BuzzTV Utilities->Auto Frame Rate Settings->Advance setting) Does Live TV/VOD/TV Series work (assuming you have an IPTV Sub) ? I know I know it sounds like a strange question, but you ARE using the power supply that came with the U5, right ? Not one from another Buzz box. The U5 uses a 12V power supply, yet most other buzztv boxes (except the xrs4900) use a 5V power supply. The U5 can power up on the 5V, but will exhibit strange behaviours.

OK.. Try this again.. From home screen, go to settings, the go all the way down to apps and select BuzzTV 5, and then Clear Cache. Then select "all apps" continue all the way down on the app list, and at the end you will see "show system apps" and if you continue scrolling you will find "BuzzTV Core" Select it, and you can "clear data" on that. then I would say probably reboot the box, before doing anything else. If all else fails, there there is no harm in doing another "pin reset".

Do you typically use "suspend" or "shutdown" ? When you turn the box on, does it go through the whole buzz logo animation each time, or does it power up direct to home screen ? Over time suspend can cause issues. Shutdown is best. I am assuming you are using an XC API login. In menu->Settings->configuration under Stream format, what are you using ? If using Automatic (actually not sure when this option was introduced), change it to M3U/HLS first and see if it helps (you'll need to change channels after changing this option). If that is not much better, try switching to "TS". Also if you have "Real Time Streaming" and "Tunneled Playback" options (once again, not sure where they were introduced), turn them off. From home screen, go to settings, the go all the way down to apps and select BuzzTV 5, and then Clear Cache. Then from LiveTV, go to menu->settings->check updates again again.

Do you have Bluetooth disabled ? If so, enable it. It can affect the WiFi radio also. If it is enabled, try to toggle it (off, wait 5 second, on again).

Also, I did only once have an xrs4900 where after a pin reset, it would not take the first BuzzTV update over a wired connection (very strange). I had to switch to wireless for the first one, and it was fine after that for subsequent updates. Bizarre, but only say it once. Maybe try swapping from one type of connection to the other if all else fails. Go to LiveTV, Menu->settings->check updates for the BuzzTV update.

I could never deal with firesticks. But the 4500 is still pretty capable. Not the fastest box, but for basic IPTV, it is still pretty usable.

Mine was fine till this morning. However this morning was blank. But after "noon" it came back. Probably issue with the service provider API. No biggie for me, I rarely even pay attention to it.

First of all, it would help if you mentioned which box you are using. The BT400 comes with many boxes. Since you reset the remote, do you actually see a volume bar now on the screen when you try to change volume up/down ? If not, can you check if you have "Force MAX volume" option enabled ? You say you connected a wireless speaker, but you don't say if it is paired to the box, or your TV ? Have you tried using the TV remote to increase the TV volume ?

First of all, this question has nothing to do with the 4900 As a matter of fact, the 4900 in my opinion has been one of the best boxes Buzz has ever released. It has stood the test of time, and even though I have piles of other newer buzz boxes, my 2x 4900 boxes are still my daily drivers on my 2 main TVs. There are literally 1000s of services. Mentioning every service out there is not an option and has nothing to do with the box. And peoples needs are different. I offers 3 different services to family and friends, and depending on their needs (locals, sports, international, vod, tv series, etc..), I will recommend a different service. And it goes without saying that there is NO service that is 100% flawless. IF people can't tolerate the occasional glitches, then they should at least have a second service as a backup. Or just go back to cable/sat or other services that actually offer an SLA, and cost 10 times more. There are many other forums that have discussions of many of the main services we typically use. Many of us on this forum are also present on those forums (often with similar handles). If people want to test some services, to see if other streams work better, there are plenty of free streams out there. People can use google and search for "github free-iptv" or even "plutotv channel m3u", and many others, and they can use those. Truth is, I know a few people who have more than they need, just by using some of these free lists. I often use these lists and create my own M3U for backup purposes for family and friends. You'd be surprised how many decent channels out there are available via free streaming links. So to get back to your question, we need to respect the policies laid out by BuzzTV for this forum and concentrate on actual h/w or s/w issues that are at the heart of these boxes. BuzzTV does not condone or recommend any the use of any specific service (legal or otherwise).

Can you specify what box and what version of BuzzTV 5 you are running ? When you press Menu button, it should be on the bottom left in the menu. 5.0.xxx It has happened to me a while back and my experience was similar to Ryu.

Hive app ? You don't need any additional apps on a buzz box to watch Live TV or even record. But you do need to have purchased an IPTV subscription from a service provider/reseller. Discussions about IPTV services are NOT allowed on this site. If when you hit the LiveTV button, you get the server screen, it means that your box is NOT setup to work with the BuzzTV apps. Typically an IPTV sub is MAC based (bound to your MAC address - or Server ID on a buzz - top right of server screen starting with 00:1A:79). XC based. You are given a portal URL and a username/password. M3U based: you are given a long URL which has your username/password within the URL, and sometimes you get a second one for an XML file for your EPG data. Then to watch TV, you simply launch the LiveTV app, and if your service offers, you have VOD and TV Series integrated. To record, you can either: manually schedule which channel, start time and stop time you want to record. While watching, press the "record" button on your remote Or go to the TV Guide matrix, scroll around the program guide to find the program in the future that you want to record, you hit OK, and it will prompt you if you want to record it, set a reminder to switch to it when it starts playing, or cancel I believe. But recording also depends on how many simultaneous streams your IPTV provider allows. If it is a MAC based sub, it only allows single stream. So you can only record the same stream you are watching. XC and M3U will vary on how many streams the allow you to have. If it is not mentioned, it is also often single stream only. So every channel you are watching and every channel you are recording simultaneously is considered 1 stream. So if your provider/service allows 2 connection, you can watch one channel, and record 1 other. If it allows 5 streams, you will be able to watch one channel and record 4 others at the same time. If you are using some other 3rd party app on your box, then you will need to get support on thier forum, since in this forum, it is ONLY support for BuzzTV hardware and Software. No 3rd party software is supported.

Mine only came back late this evening on both of my 4900 boxes. This morning and even late afternoon, it was not, even after it was mentioned above that it was working again. I tried multiple reboots and even unplugged the boxes and no difference. I left it at that, since I really don't care too much about it. But I just checked about 2 hours ago it was back on both boxes.

DONE

Assuming you tried to replace the batteries with a fresh working set ? Start with reset as DU has mentioned: Hold the D-Pad Down button and the 0 (Zero) button for 4 seconds until it blinks 3 times. Then see if the buttons trigger the LED. Also, check to see if there remote has not opened along the side seems. My wife drops the remote often, and it sometimes unclips and starts to split along the edges which causes some buttons to not respond. Tightly squeezing the sides and snapping it back together, fixes the issues.

The box does NOT include any IPTV subscription. This is where you enter the login information for the service you purchase. You need to buy a subscription, and when you do, they typically offer MAC type connection, XC or M3U. My preference is XC, but that is personal preference. Discussion about IPTV services is NOT permitted in this forum (you will need to find another forum). Only discussion about the BuzzTV 5 software or the Hardware (in the appropriate sections).

first of all, CH 657 is specific to your service. Here we do not discuss specific services. Keeping it generic, If your EPG is off ONLY on this channel, then the issue is on your providers end. If the EPG is off by 1hr on ALL channels, then you can change the offset in the EPG offset section under menu->settings->configuration->EPG Time Offset. Normally Buzz devices will use the EPG time zone settings provided by the server, and local time zone to calculate the offset automatically (I never had to change it manually on buzztv 5). But you can override it as mentioned above. But this affects "ALL" channels. Single channel issues, you will need to contact your provider.

Linux is quite powerful. Many devices are still based on Linux, including many devices from many manufacturers of well known STB. Nice think about Linux, is that you can have a very light installation which will allow you to run exactly what you want with minimal resources. Not forced to install everything, including the kitchen sink, just because someone says so. There have also been many distributions over the years designed for HTPC use all based on Linux, like OpenElec, LibreElec, CoreELEC, etc.. CoreELEC even has a version which will run on BuzzTV boxes. Let's not forget, that Android is just an operating system, that is based on a modified version of the Linux kernel. So it does share many things. For the L1 player that Buzz is releasing shortly, we do not have much info yet. I am hoping that it will be running some version of BuzzTV, but without any confirmations or details yet, i do not want to start any rumours. We will just have to wait an see what surprise they have in store for us. My understanding is that it is being targeted for the budget conscious consumer.

I say, you got nothing to lose at this point

True.. But I don't think the firmware update took. Maybe downloaded (hence the release notes), but it did not actually install. Considering the box is back up and running, I would not probably do a PIN method factory reset one more time. This would clear all cache and prep for latest update.

But that was when you needed a firmware update, no ? But now you are already on the V20230815 firmware, so it is just a software update which they can surely push via OTA. Did you tell them that firmware is now up to date, and it is only the software version that needs to be updated ?

The August 2023 is good (V20230815) for the firmware (at least that is what I also have on both my X5 128AI, and X5 64AX-C). But the 5.0.775 they will send you an OTA like DU mentioned (I believe 5.0.919 is the latest public version). You'll probably have to send them the MAC of your box (include it in the email you send them). Leave the box on for a while. A buddy of mine who had an X5 in a box since launch was having issues getting it up and running recently. He brought me it, I updated the firmware (which would download but kept failing to install) and that took no problem, but the latest Buzz software was only pushed to his box about 30 minutes later. Don't know if it was just coincidence or OTA server was offline or something else, but you got nothing to lose.

OK. I've been playing with it for a while now. With TS, it is not as simple to reproduce. I managed to reproduce the issue twice. With HLS, it seems a lot easier. What I noticed (had panel open and watching the connections from my account): When using TS, 95% of the time, when I switch from one channel to another, the previous channel I was watching goes "red" pretty instantaneous. So when I launch a recording, I guess it sees that there is only 1 of 2 connections active, and spawns a second stream and all works as expected and I can change channels no problem. the 2 times I managed to reproduce it, I was showing 2 TS active streams for a few seconds and triggering the recording during this condition, will yield same result as HLS does. When using HLS, the previous channel does NOT change to red instantaneously. I was using TSN for my tests. tune to TSN1 and watch for 2 minutes, then very quickly press CH+ 2 or 3 times to switch to TSN4. Guess what, for nearly 30 seconds (sometimes longer), my panel shows both TSN1 and TSN4 as green. As if both streams are still going. If I start a recording now, it starts, but not spawning another stream (guess since it thinks there are already 2 active streams). So it records current stream, but if I try to change channel, it will not allow me. So don't know if this is box side issue with HLS streams and possible handshaking (if there is any), or panel issue taking a while to recognize hls stream has stopped. Also noticed that when using HLS, if I have single connection active and manage to do a "normal" recording which spawns another stream, it shows fine as 2 connection on panel. But when I cancel/stop the recording, the stream takes close to a minute to close (go idle). I suspect panel. Because even though the spawned stream takes 30s to a minute to go idle, the "time online" column does not increment, like the active stream is. Anyhow, the HLS observations were done many times, and I can 100% reproduce it at will. If you want me to try anything else, I can do so gladly. BTW: Tests were done on my X5 128 AI, running 5.0.927 (But I am pretty sure results would be the same on my other boxes not on beta). This is nothing new, I just never had time to investigate why. I also prefer HLS, since I live off the catchup for most of my evening watching

Did you check to see if the recording actually failed ? I could have swore that during some testing I did, even though the buzz box turned red when I turned off my monitor, the recording was still running in the background and was properly completed when I checked later.

OK.. I "think" I figured it out. But I will do more testing on the weekend. When changing channels, on the panel, I see the active connection, and the previous channel slowly go to idle, and then "-" before they vanish. As long as there are still some connection (even if not active), my number of connections on the Buzz box show up as 2 available, 2 active. If I start a recording while my active = number available, the buzz box will record the existing stream (and not start a new stream). And if I wait long enough, the panel stabilized to a single connection. Just like it would do if you only had a single connection available. In these cases, since it is recording the same stream you are watching, it will NOT allow a channel change. IF I switch to a channel, and wait till my panels drops all the previous channel connections completely, and check to see that my connections are listed as 1 of 2, then if I start a recording, it will SPAWN a new stream thread to do the recording (as expected). When it does this, then I have no issues changing channels. I have it set to Auto, and when I check panel, it shows up as HLS on w*****

Like I said, it doesn't happen all the time. It is just from time to time. When I have a sec, I want to try it, while monitoring my active connections on my panel, to see what is triggering it. Just have not had time.