Emporium

Not necessarily. I had my friends Classic which had the exact same issue 2 weeks ago. She gave it to me at the office, I brought it home, did a hard reset, and it came back perfectly and did not need to flash anything. Sure, I reconfigured her servers and reinstalled some apps afterwards, but after reset, the update seemed to have been installed. Probably some glitch/compatibility with some boot sequence/script. I think if they try to flash with the old files, they may cause a bigger problem and then have no choice but to send it in. t this point, I think a hard reset and some patience it what it takes (it did take a little time to completely load after the reset, and sometimes it seemed like there was no hope, but it did eventually complete after some what appeared to be "lifelessness" Nothing to lose to try a hard reset and give it some time.

I assume you mean X5 and not z5. If you can't get it to work, then you may have to do a hard reset and start from scratch. See posts above your post for the link to the procedure for a hard reset.

Like allaboutbuzz tried to explain. You need to change the EPG from XML to Server. You can either do that from the SERVER screen, if you edit the server there is are 3 options at the bottom, one of them is for EPG Source. Change it from XML to SERVER. Otherwise you can do it directly from LiveTV, you can press MENU->SETTTINGS-CONFIGURATION and scroll down to GUIDE/EPG settings, and the first option is EPG Source. Change it to SERVER instead of XML.

When you say buzzTV 5 it works well, is it buzztv5 on the P6, or on another box ? When you are on the P6, did you check to see if the date/time is correct ? If that is not correct it will throw EPG way off.

Could be a chipset compatibility issue between the router and the device. Mesh devices can also be very temperamental with some devices, especially when you find yourself between 2 extenders and the extenders try to hand off from one to the other since they detect different signal strengths.

This topic should have been under the X5 section. This is the section for BuzzTV 5 which is the software running on the box. If your router uses only a single SSID for both 2.4 and 5Ghz bands, check to see if there is a way to split it. Companies call it different things, in some cases "band steering". That way the router tries to steer the connection to the best option, but this can also cause issue with some devices. Splitting it, you will have 2 different WiFi SSID, one for 2.4Gh and another for 5Ghz. 5Ghz is typically faster, but shorter range. 2.4Ghz is slower, but longer range, and very often more stable. What is your power key definition set to ? suspend, or shutdown ? Do yourself a favor and switch it to shutdown. Sure it takes an extra 30 seconds to boot, but you know you have a clean boot every time. suspend is not worth the potential headaches and instabilities cased by misbehaving drivers.

Not at home right now, but going from memory, I think there is an option for "decode and bitstream" under settings, no ?

Nice catch, I didn't even notice that. i would never format as internal. The day it fails, you will need to reset the box probably. And if you you ever want to extract files from the NVMe, you won't be able to.

Are you using the actual power supply which came with the P6, or using a power supply from an older Buzz box ? For the Audio through HDMI, try some of the following. Quick one go to settings->device preferences->Display and sound->Advance sound settings and select "None: Never use surround sound". And then see if that helps. If that doesn't help, you can put it back, and then try the following. settings->device preferences->Decode and Bitstream->Audio device and select "Decode" instead of passthrough. If the box/app tries to pass a stream to your soundbar which it does NOT know how to process, you will get nothing. With this option, the P6 will process it. I have not tried any NVMe drive yet. I do have a few new Kingston KC3000 drives and I think I still have an older Samsung 960 Pro lying around. I'll get around to plugging one in one of these days

And should we guess on what type of box you have ? I've so far encountered one box that had that issue, and I just did a hard factory reset on it, and it all came back (and the update was actually applied). Took a little longer to boot after the reset, but it worked. Procedure is here: https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/ It is the same for pretty much all buzz boxes.

I personally use file explorer to initially install Solid explorer. And then I use solid explorer to connect to the SMB share on my NAS, and install everything else from there. But, having said that, for non tech savvy customers/friends, appinstaller is relatively idiot proof. I would not have noticed it either, if I had not reset friends classic (due to hung update after reboot). It's nothing critical, but a nice to have when you are used to it. Thanks for the quick reply - and confirmation of eventual fix.

Since you have an X5, why don't you just try it ? There are piles of them out there. But if it "requires" root, then NO.

That could be the server itself. As DU mentioned, during primetime, there are some servers that are overwhelmed, and in some cases will either take quite a while to start, but will eventually start. Or they will take so long, that the app will timeout. Have you tried setting your video player for VOD/TV Series to external, and then when you try to play, try selecting something like VLC, or MX player (assuming you have installed MX player) ? I personally like HB player, which is simple and just works. Have you tried using another app (like Smarters), just to see if it plays using another app ?

Have you set up BuzzTV 5 on the P6 ? BuzzTV 6 and BuzzTV 5 user a different server screen, so you need to configure your servers on BuzzTV 5 for it to work.

E2 ? WHY in the world would you want it to go to BuzzTV 6. Nice box, but I was even surprised they even updated it from BuzzV 4 to 5. I love BuzzTV 5, but the E2 worked a lot quicker with the lighter BuzzTV 4 so it was borderline on the edge of what should have been updated to BuzzTV 5 in my opinion. I could not even imagine "trying" to use it with BuzzTV 6.

Have you tried a hard factory reset ? Happened to a friend of mine on her Classic and she brought me it, and I did a hard reset and all is back. Here is the procedure, different device, but process is the same. Yes you will loose anything you installed on the box, but better than a box that does not work. https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/

I like the windscribe vpn app, since it allows me to set it up to auto-connect upon booting the device. And you can even set it to route only specific apps, or exclude specific apps. So for now, on the P6, I have it set to auto connect to NY, and to only route PlutoTV through it so I can get the US content (which I prefer). I'm sure the weather app/widget will be fixed in the near future to reflect the connection, just like it does in the other home screens.

But even though the weather app still says Miramichi, when you are connected to Washington, does Pluto still show you stuff you'd expect in Washington, or still Canadian stuff ? I use windscribe and the weather app always shows Montreal on the P6 when using the BuzzTV 6 home screen. But Pluto will follow wherever I am connected to for VPN. Did a little digging and Yes, the weather app does now have the option to "Lock" location. but I don't think it works (at least not very aparrentl). IF you change home screens, it seems like on the other 4 home screens, the location does reflect the VPN location. But on the BuzzTV6 home screen it does not. I did not stay on it too long to see if it eventually refreshes, but it is obvious that the weather app in the BuzzTV 6 app, does not behave the same as in the other 4 Home screens, It is purely cosmetic obviously. Most people actually prefer to see their "non VPN" connected location, which is why the "lock" feature was introduced. But obviously in the case of the BuzzTV 6 home screen, it seems like it is always locked

When you say NOT working, can you provide more detail ? Does it not launch at all? Launches but not populated with anything ? Launches and populates, but when you hit "play" it does not start to play ? Some more details will go a long way to getting a better idea. And are you sure it is not a server issue ? Did you check using another app if you have available ? MAC/XC/M3U ? if it is XC, try creating another server entry (same portal/credentials) to see if it works.

Keep in mind, as listed in the description, that tunneled playback is NOT supported by all streams. So if you experience other playback issues, you may need to turn it off.

Well, I had my Classic disconnected since I had lent it to my sister and it was still on 20240202 fw. And Appinstaller was there. Did a factory reset, rebooted, and it was still there. Took the V20240927 update, and now Appinstaller is gone on my box also. So it is not an isolated case. Strange. Did another factory reset, and it cleaned up everything, including Disney+ and Netflix You no longer notice a message in the middle saying "installing yxyxyxyx" one after the other for the "preinstaled apps". But they are being installed in the background without any actual notice. I keep going into "All Apps" and backing out, and you do eventually see Netflix and Disney+ show up. I personally liked the dialog in the center after the first boot that would show you that it was installing apps, so you knew to just wait But Appinstaller is gone. Did hard and soft resets, no difference.

Same here.. I checked and all my boxes still have it. Actually maybe I'll check with my Classic. It is overdue for a reset , since I had lent it to my sister when she was in town on vacation this past summer Unless there was some sort of slight corruption during her last firmware update, which may explain the hanging. Anyhow, maybe I'll try doing a reset again on it this weekend. I'll back up her servers which I just reconfigured, and the apps are only 2 or 3, so no biggie. Few minutes max. Thanks

Just curious, was the "AppInstaller" app that used to be included been removed from the firmware images ? I have a friend who for some reason could no longer boot her Classic after the last firmware update. She brought me it today when I saw her, I brought it home and I could not get it to fully boot, it would go through the boot animations and all, go to the last logo, but then when it typically goes dark and then starts the Buzz Launcher, well it would stay dark. Tried deleting cache from recovery screen, param directory and cache, but made no difference. Decided to just do a factory reset and all came up as expected, and the latest firmware was already installed. However I went back to reinstall a few other typical apps, but noticed that AppInstaller was no longer listed under "All Apps". No big deal, I ended up using file browser to install the apps of my USB key, but I found it odd. For many of my non-techy friends, it was an easy way for me to send them apps when they needed, they'd downloadm out on USB and they could just use appinstaller very easily to install. I'm pretty sure it is still there on all my boxes, but possibly just there because it was left over from previously. If I factory reset those, it will probably vanish also. Anyhow was just curious.

I don't know about how it works if you have "Force max volume" on (since I have never tested it). But when you don't have force volume max on, when your BT headset pairs, and you use the Volume button on the remote, you will see a volume slider and (at least on older boxes), you even see small BT icon on the bottom to indicate that you are now controlling the BT volume.

Buzz boxes have NEVER updated the OS version on a box. You get a box with OS version "X" and it will remain as version "X" till the end. There is no OTA by buzz that has upgraded the OS. The BuzzTV app will be updated and in some cases it was upgraded from BuzzTV 4 to 5. All the extra features come primarily from the Software Hey there are Android 9, 11 and Android 13 boxes with pretty much all the same versions of BuzzTV 5. So WHAT will a new Android version bring anyone anyhow. It's a media box, there is no advantage to have a newer software. If anything, much of the existing software out there may have issues with newer OS.