chandu k

ok let me try this.

Tried it. No luck.

Ok I just did the last part. Cleared the cache. Menu -> check updates I saw, Downloading update..dismissed in a second. Installing Update. Dismissed in 2 seconds. And the error pop up in the middle saying "Buzztv core keeps stopoing". This is a new one. Never saw this error before. Lol is it time for me to buy a new device. I have used this for good 3-4 years now I believe. I dont mind as long as I know its not the service and just my box. I wish there is a way to tell one way or the other.

Thanks for all the input. I never "suspend" but I just let it be on and just turn off the Tv. Once a week or so I shutdown the device. I am not using XC API. I am using a MAC Server. Also may be it does not apply for MAC Server, but I do not have that "Stream format" option. I looked around. Let me clear the cache and try the Menu update.

At the bottom of the menu, the Version is 5.0.766 Which is consistent with what I see on the updates page and also what I see on Buzz TV 5 option in settings.

So 1) Regarding updates: I did try check updates through Menu like you suggested. A message showed up at the bottom saying "Installing Update..." I let it be for 20-30 mins and checked the settings page and my box is still at 5.0.766. I did this couple times now. I see no update. 2) As for Bluetooth. I have always used a bluetooth keyboard for my box. so it is enabled. And I always get "Bluetooth stopped working" everytime I reboot my device. I just have to dismiss it. Anyways, I just did what you suggested, toggled it off, 5 seconds and toggled back on. Also unplugged the ethernet. Turned on wifi. Still does the same. Wont show any available networks and I also tried manually adding the wifi name with password for no luck. Bluetooth and other are least of my concerns now. I just need this media error go away so I can start watching something on this box. And I read that software update fixed that for some people.

I did not want to bring it up here, but my box never worked with wifi. Like when wifi is enabled, it cant find any networks and quickly turns wifi off on it own. Luckily I have wired connection for my current set up. Couple of times, I took to friends place, same issue, wifi could not find any networks so could not use the device. Let me try the Menu way of update and report back.

From home page. Is there a difference?

Thanks. Will do. Curious, does this sound like something wrong with my box or my service? Not knowing much, I am assuming it is the former. Because, I see all my channel line up and all VOD Titles. And the fact that 10% of the channels are woking and I was able to watch Titles on the VOD before. Just curious.

Hi, I have an XR4000. I When I did my reset, the version of the box stays at 5.0.766 (Firmware V20220919) It does not get the latest version. I did try hitting 2015, and it says, No beta updates available for you. Also a weird thing, when I am on Live Tv, I saw an overlay that said, "New update has been installed. Buzz 5 v5.0.919" But when I got to my update screen, it still says 5.0.766 no matter how many time I restart my box or how many times I hit "Check Update". How do I get the latest update?

Hi, I have an XR4000. It worked fine for sometime. Lately I get "Media format not supported" error for 90% of my Live TV channels. And 100% error for VOD and TV Series. Even the stuff I watched before get this error now. I tried, changing to secondary player and even external VLC Player, still the same issue. I have been with the same provider for a while now. I did a soft reset and also a hard reset (tooth pick) and still the issue remains. Version When I did my reset, the version of the box stays at 5.0.766 (Firmware V20220919) It does not get the latest version. I did try hitting 2015, and it says, No beta updates available for you. I did DM @allaboutbuzz and asked if a new version can be pushed to my device. Awaiting response. Also a weird thing, when I am on Live Tv, I saw an overlay that said, "New update has been installed. Buzz 5 v5.0.919" But when I got to my update screen, it still says 5.0.766 no matter how many time I restart my box or how many times I hit "Check Update". What are my options now?