Ryu

does your box have power when you connect with your laptop or do you disconnect power from the box?

OP's issue resolved with Mozilla browser.

6 hours ago, DRAG00N519 said:

We have to see what the update looks like first but as of right now there's not a box that has come out this year that compares to the 4900

thats why it should be box of 2021 

or we might call it box of 2021

have you tried to reset your box?

you go to bank or ATM machine, swipe your card and get your money back as much you need.

c/p from crazed 9.6

I do not know why that would appear but try this...
Open the Settings from the Settings shortcut seen on the Home screen.
Scroll down to the bottom where to the apps category, then scroll way over to the right ad open the Special App Access
then open 'Energy Optimization' and then scroll down till you see the 'Device Health Services' and turn that Off

Home Screen > Settings > Special App Access > Energy Optimization > Device Health Services > Off

maybe after you have turned it off and checked results, then with it still set to off, unplug the power and then plug back in and go back in there and turn it back on. 
Then check if the message still appears.

glad you got it working

take out batteries from remote and reboot your stick then try again.

if you can use pc keyboard try that if nothing works.

yeah looks like. contact buzz support team and see what they say or pm to allaboutbuzz about this issue.

if you have 1 working well then this explain your internet is fine. 

how are you connected to this box (wired/wireless)?

try to turn off wifi and use ethernet cable. try to replace ethernet cable. try to relocate this box to different location where you have other working box. 

if wireless then it could be due to wireless saturation on this side or some signal interference.

are you noticing any issues with internet? if not honestly I won't worry because this speed result is not the way to test internet stability.

also, when you are running speed test make sure no other device is streaming or using heavy internet while running speed test.

if you are using your server with Mac address then hit live button on remote control and select Mac server and add your url info

if you have username and password then click XC server and add url with username and password

if your have m3u link or hard copy then click m3u tab and add m3u link or upload hard copy via usb.

if you have nothing then contact your provider or person you bought it from.

4 minutes ago, dishuser said:

and he's been told many times the 3900 was the last model that allowed that but asks every time a different model comes out

I thought mate 1 was the latest that can change Mac address

21 minutes ago, dishuser said:

not entirely true

can always a 3rd party app

right but here we are talking about built in app not third party app. and yes theres few third party apps can change Mac address. but I know montell loves buzz devices and he's always looking for buzz device that can change Mac address.

15 hours ago, montell said:

Hi,

Can you change mac on this one? please say yes  

devices with buzz tv 2 can only.

good job

no worries at bud

btw, you dont like ryu's hadoken 

hahahaha keep us posted

if it started since you added live tv service then it must be server related. try to remove service for 1 day and check to see if that happens again. 

if happens again I would reset my device. you may loose your apps and settings those never came with device. 

it really depends on angle you are viewing.

https://www.youtube.com/watch?v=ERcmuCZuvsU

@nbs. @Maestro701 Thanks

disconnect power supply for 30 second and remove batteries from your remote control and wait at least 1 minute. now insert batteries again and turn on your box and see if that works. 

some sellers do accept free returns so buy and test and it if does not work then return it.

yup same here