Ryu

did you restart your box?

did you try PC mouse/keyboard?

then don't ask for help. have a nice day my friend. learn to obey

after reset if remote still does not work and you are out of warranty then I would use BUZZTV ARQ-100 REVOLUTIONARY REMOTE CONTROL https://buzztvglobal.com/collections/remotes-keyboards/products/buzztv-arq-100-our-revolutionary-remote-control

use pc keyboard and mouse to factory reset from recovery screen. once done then see if remote started to work.

you need to update to buzz5. send your Mac id, SN, in pm to allaboutbuzz and tell them to update your box to buzz 5

sometimes you have to use /c in the end try /c front of your portal on your browser and in your box as well and see what happens

can you use PC mouse to add and click?

just wondering if you have any popup blocker on your box or anything that is blocking your traffic or apps/windows?

reboot your box and try again

I just tried on my 4900 and I was able to use mouse on remote control to click ok and it took my to login screen. so I put mouse course on where it says sign in and then click ok button and it works. but again I have 4900 not 4500.

no worries

I have done both and both game me the same result.

soft reset you reset your box from going into setting while box is on. hard reset you reset your box by pushing/holding reset button while box is powering on.

try different hdmi port. also, try to change hdmi cable if you can.

try to clear hulu app cache and clear data and try again. also, have you power cycled your box and your network as well since you trying to install Hulu app? if not try to reboot your box and network.

try to change power option to shut down

now thats funny

someones recommended may not be right for you. its better if you try to just according to your needs.

this site does not sell service or provide info regarding service. only support and help regarding STBs.

I have that too

you better return you device. seriously you sound like you freaking spent millions and now want everything perfect and the way you want it. you got stat of the art device with amazing support from developers and individuals on this forum and you are still moaning. just go ahead return it or just follow what they advise you or stop crying.

you really think that you are succeeding by bashing buzz in every thread? I feel like you are hiding your intention with your username. you are pretending that you love buzz but in realty you dont. people who own buzz units are very happy. you can not make everyone happy but the dont cry like you because you trying your best to bash buzz because looks like you can not see buzz succeeding.

im still seeing it https://buzztvglobal.com/collections/vidsticks

looks like bts10 code does not work for BUZZTV VIDSTICK IR HD SET TOP STICK.