Ryu

I usually keep them OFF too but some times for testing im keeping them ON so thats where I ended up finding wired behavior.

Hello, I am encountering a somewhat unusual situation. While it is not a major issue, I thought it prudent to report it in case others have experienced the same. I have all my devices positioned close to each other, approximately one foot apart. No device other than the X5 SS appears to be causing my P6 to power on unexpectedly. I observed that when I disconnect the power from my X5 SS, the P6 remains in standby mode with a red light. However, if I connect the X5 SS and leave both devices in standby mode, the P6 intermittently powers on with a green light for no apparent reason. I have removed other devices and repositioned them without any issues; the interference occurs only when the X5 SS is plugged in, causing the P6 to activate without any remote control interaction. Thank you.

so far so good. thank you

default password is 0000

while watching live tv press menu, settings, configurations, then change player

from Home Screen go to settings, then Edit style, then Edit Categories, click on How to & Help Videos, then toggle off.

https://buzztvdirect.com

so it was still not updating then I started to click everywhere in buzztv app and settings and finally as soon I hit my wifi and message popped up saying update is available. so not sure if its my wifi or whatever but it finally updated now

21 hours ago, Emporium said:

In my case, I turned it on earlier today.  I tried to manually check for updates and it was saying that it had an update and the correct one (versions I mentioned above).  But every time I tried to install it would flash something quick on bottom, and then that it had to reboot, and it would, but no update would be installed.. Rinse and repeat a few times.  So I left it powered on for about 2hrs, but got no auto popup.. Then I tried again to check if there was an update manually again, and this time it told me there was NOT.  Which reminded me of the last time where it was saying yes, yes and then after a while it said no.   So once it said there was no update, I rebooted the box, and after it rebooted, within 2 minutes I got an automatic popup, which worked fine.  So it is a bit picky, but eventually works.

 

 

 

have done all this bud and no luck. its doing just like last time and it wants to take its sweet time but im ok with it as its my little cute baby

just left ON all night and nothing. gave a reboot and still nothing now so left him alone

still no go for me yet. its doing just like the last time it did lol

I will leave it alone now like the last time

you did not get recovery screen? if possible try a different power supply to see if that helps and if its still under warranty I would contact buzztv support. 

https://buzztvdirect.com

not sure if the power supply was disconnected and if yes make sure using original power supply. also, try a different outlet if possible. try to disconnect all external devices like usb, or external drives and swap hdmi cable. if still nothing then factory reset using AV hole with tooth pick.

all remote controls from buzz have a simple functions. no need to touch any other buttons. however, you can buy BT-400 if you don't have one.

For my mom I have CEC enabled on X5 using BT 200 and one power button turns on both box and tv. Then it goes to live tv to favorite channel list. all she presses channel up and down and volume up and down period.

btw, they both offer AV1 support but rock chip has better open source support.

its rockchip not amlogic so you won't see that here but I maybe wrong.

clear cache and try again

22 hours ago, Emporium said:

The fact that it now says no update is a good sign.  For me it was cycling with the failed update over and over.. And then when it finally said no update, is when I left it 2-3 hours more, checked one more time, and then rebooted and it prompted like normal.

 

fortunately next morning it popped and went through fine without factory reset.

14 minutes ago, Emporium said:

If you try to manually check for an update, does it say there is one and doesn't update, or does it say no update available ?

If it says no update available, I find the following works the last few times:  Reboot, check for update, then got to main screen, press play/pause to stop the video from streaming, and then leave it on home page without doing anything for 2 or 3 hours.  Then after 3 hours, check for update, it will say nothing available, then power off, and then power back on..  Then a few second later it popped up.  Anyhow, just saying.

 

I checked right after allaboutbuzz posted this thread and it said update available but will say reboot without installing. so I tried to reboot and nothing changed. it said update available from Home Screen, setting as well as from buzztv app but won't install. so yes I tried as you mentioned as well as left ON for hours too, turned off for some time too and restart and nothing. now it says no update available and still has not update. I will leave it on until Friday and see if any change otherwise factory reset is only option.

still nothing for me. have done everything except reset. 

9 minutes ago, dishuser said:

same electrician?

no but similar electricians are available all over the world. 

but not necessary due to electricians, parts can go bad, animal can damage and wires can come loose over the time.

1 hour ago, dishuser said:

in 2 different countries?

I would love to see the odds on that

lol yeah its kind of odd happening in two countries for this person so have to be something common which is electrical wiring lol

10 hours ago, RL2818 said:

Thanks to those who have offered ideas and I will try and order a new power supply from Buzz, thought maybe they would have sent one to try, tech support, really isn’t support (in my opinion) 

 

if this issue was only happening in one location it may have pointed to TV or something specific but Florida and Canada on several TV’s 

just because no one else are having this type of issue doesn’t mean there isn’t a problem. 
 

last communication from support says I can send the box to buzz, they will check it out and send it back. 
 

maybe that’s the way I’ll go. 
 

I did do a factory re set twice

those locations might have faulty electric wiring? have you or they tested with an outlet tester that its not hot/neutral/reverse...etc? 

coming but no ETA.

34 minutes ago, Wes Bullard said:

it's wired not wireless, and the modem was just rebooted. This is just from the update it never happened before the update.

if you don't provide all the info then we won't know and have to assume only. so lets see if after reboots works fine. if not then try a different port or ethernet cable or swap router if its from isp.