Ryu

its weekend he needs some time off too. he's very responsive in fact entire buzz team if very responsive and supportive.

cs@buzztv.com

contact buzz support team

click wipe cache partition first then click wipe data/factory reset then reboot system now

remove stick then try to boot and if does not help them try to perform reset without nvram

what do you see on the screen? do you have external devices connected to the box? do you have ethernet connected to the box?

you can use both. buzz5 is stable however, buzz6 still being worked on to add many more features. im using both and love it. I almost have all the features on buzz6 that I want and im pretty much good to go but depends on your preferences. I would say use buzz6 and if you find issues, bugs, or need features just report to buzz team so they can fix, improve and add if possible.

using the correct power supply? any external usb attached to the box?

Sale extended now ending Oct 17th

using Mac or xc api?

https://buzztvdirect.com

which box?

did you reboot after 530? if not try to reboot and try again

p6 and L1

no

using external device as internal no good idea. switch back and try again

to see the version while in the buzz tv app, press menu and look all the way bottom left and you will the see version of the buzztv 5 app.

version of buzztv 5 app. so when you reset your box you may not see latest version once box is back online. it may take minutes before it auto download latest version.

yes. reset restores your device to a factory condition. you have to install and configure your device again. however, you can make backup of server and favorites from buzztv 5 in to external device then restore after reset.

why don't you just follow what we are telling you? yes there's and thats why we are telling you what to try. your priority should to be fix this and follow what you being told.

if you have saved your favorite list in buzztv app and you don't won't to recreate your favorite list and type all the server info again after the reset then you make a backup of your server from buzztv app into external usb devices. open up buzz tv app, press menu, settings, configurations, backup/restore then follow on screen instructions. if you don't care about it then proceed to reset process on your own risk.

try to create hotspot from your phone and see if that works or take to your neighbor or relative for testing only. if still not working then I guess you can hard reset but chances you won't even make it to home screen regardless you don't have internet working so worth it try. do it on your risk. different box but same procedure

did you try a different ethernet cable and ethernet port behind your router?

you have posted in wrong thread and how do we know which remote do you have?