allaboutbuzz

Ok great Issue seems resolved then, as before this issue users couldn't even pair anything via Bluetooth Keep me updated if it comes back

Backlit is the Bluetooth remote from the 4500

We reflashed the BT drivers on this FW update To help fix this error Try pairing a BT device like headphones or even the BT-100 remote from the 4500 To see if it pairs now.

will have to look at this more then as we had 10 boxes in office that had this issue and this update fixed it.

Try turning it on. Then a reboot

Is server favorites on or off in configuration?

Update server getting slammed. We upgraded the bandwidth about 15 mins ago because of it Just checked 3 boxes All downloading at a normal download speed

XRS 4000 Firmware Version #20201218 Update is sent in Stages, all users will receive the update by Dec 24th *You will receive a Pop Up Notification for the Update* *Or you can check for the update manually from the Home Screen. Go to Update, Check for Update* *PLEASE NOTE YOU CANNOT REVERT BACK TO PREVIOUS VERSION FW OR BUZZ 4 APP VERSION* Firmware Changes:- Fixed a bug on Media Player Launcher Weather Widget, switching to Celsius after a reboot when Fahrenheit was set in Buzz Utilities- Fixed some bugs on Classic + Media Player Launchers- Fixed a crash for some users getting “Bluetooth has Stopped”.This will require a 2nd Full Reboot after installing the FW Update.- Fixed Shutdown Bug. Box will no longer reboot when box is fully shutdown.- Added a Bluetooth ON/OFF Feature to Remote and Accessories Menu- Added a New Media Player 2 Launcher in Buzz Utilities.- Added Support for New Version of ARQ 100 USB Remote with new buttons layout- Optimized RAM for better performance.- Updated Android Security Patch to September 2020 *Fixed a crash bug where Launcher has Stopped Crash would happen*Buzz TV 4 ChangesNew Version 4.0.494:- Fixed a bug with some VOD + TV Series categories not loading properly- Fixed Scheduled Recording bugs- Fixed Playback issues with Recordings- Fixed Recording Bugs- Fixed a bug when opening Grid EPG and channel would stop playing- Fixed a bug with some servers missing TV Series categories- Fixed some crash bugs- Fixed a bug with some servers not loading or logging in properly- Fixed a crash bug when deleting a server in server settings- Fixed a crash bug when clearing EPG Data- Fixed a bug with Resume Feature on VOD + TV Series- Fixed a bug with Secondary Player freezing on picture with audio continuing- Updated Channel List scrolling to be faster + smoother- Updated Channel List scrolling to update page #s while scrolling fast- Updated Channel List scrolling to be centered when scrolling- Changed Server Line name to MAC Server- Changed Streaming Line name to XC API Login- Only Server ID # appears in top right of Server Settings now- Updated Secondary Player to a New Version- Improved channel changing/zapping speeds on Secondary Player *Fixed Organized Categories bug that was reported on 4.0.493*

XRS 4000 Firmware Version #20201218 Update is sent in Stages, all users will receive the update by Dec 24th *You will receive a Pop Up Notification for the Update* *Or you can check for the update manually from the Home Screen. Go to Update, Check for Update* *PLEASE NOTE YOU CANNOT REVERT BACK TO PREVIOUS VERSION FW OR BUZZ 4 APP VERSION* Firmware Changes:- Fixed a bug on Media Player Launcher Weather Widget, switching to Celsius after a reboot when Fahrenheit was set in Buzz Utilities- Fixed some bugs on Classic + Media Player Launchers- Fixed a crash for some users getting “Bluetooth has Stopped”.This will require a 2nd Full Reboot after installing the FW Update.- Fixed Shutdown Bug. Box will no longer reboot when box is fully shutdown.- Added a Bluetooth ON/OFF Feature to Remote and Accessories Menu- Added a New Media Player 2 Launcher in Buzz Utilities.- Added Support for New Version of ARQ 100 USB Remote with new buttons layout- Optimized RAM for better performance.- Updated Android Security Patch to September 2020 *Fixed a crash bug where Launcher has Stopped Crash would happen*Buzz TV 4 ChangesNew Version 4.0.494:- Fixed a bug with some VOD + TV Series categories not loading properly- Fixed Scheduled Recording bugs- Fixed Playback issues with Recordings- Fixed Recording Bugs- Fixed a bug when opening Grid EPG and channel would stop playing- Fixed a bug with some servers missing TV Series categories- Fixed some crash bugs- Fixed a bug with some servers not loading or logging in properly- Fixed a crash bug when deleting a server in server settings- Fixed a crash bug when clearing EPG Data- Fixed a bug with Resume Feature on VOD + TV Series- Fixed a bug with Secondary Player freezing on picture with audio continuing- Updated Channel List scrolling to be faster + smoother- Updated Channel List scrolling to update page #s while scrolling fast- Updated Channel List scrolling to be centered when scrolling- Changed Server Line name to MAC Server- Changed Streaming Line name to XC API Login- Only Server ID # appears in top right of Server Settings now- Updated Secondary Player to a New Version- Improved channel changing/zapping speeds on Secondary Player *Fixed Organized Categories bug that was reported on 4.0.493*

I sent update to all coco boxes as well Sent PM about it also, haven't heard back yet.

Ok thanks for checking again

PM me Serial # then And I'll check why

Only some XR 4000s were affected No other models.

Sent an update today, to add back TeamViewer to the XR 4000 boxes that were affected From the Home Screen Go to Update Check for Update You should see it available Only the boxes that had Teamviewer missing will get this update.

Sent an update today, to add back teamviewer to the XR 4000 boxes that were affected From the Home Screen Go to Update Check for Update You should see it available Only the boxes that had Teamviewer missing will get this update.

Access Points are what your router broadcasts the WiFi signal in. Best to research your router on how to login to it and make changes. There are 1000s of routers in the market So this is something we can't easily help you with. You will need to Google this yourself.

PM me

Try playing with your Access Point settings on your router then And try a different one. I have done this myself as I use 1GBPS internet at home And had similar issues, till I changed my Access Points on my router for my 5GHz network Now I get 600-800mbps over 5ghz

Will try more here today and see But its been a pre installed app for awhile now

We only have one that we currently suggest + sell. As we only support specific drivers for USB to Ethernet. If you just bought a random one off Amazon, we can't guarantee it will work And it should just work as plug and play.

How many boxes was this on? As we never removed it.

Let me explain this issue As it was a very weird one for us during the debug process. It is happening to some users and not others for 1 reason only. When the XR + XRS 4000s are shutoff since June FW Update There was a change in Amlogics newest SDK Update, that caused the Bluetooth to also stay on when in shutdown mode. So if a user had any nearby Bluetooth Devices, Smart Watches, Headphones. Or in our case in order to reproduce this issue was the Bluetooth Barcode scanner in our warehouse. The box would detect this signal as a command to wakeup the box. This took numerous hours to debug, as during testing it would happen in some locations and not others. After lots of back and forth with Amlogic, we finally got a fix for it. Were building New XR + XRS 4000 Firmware updates this week, and will provide to BETA very soon Am sorry for the delay with this, but this was a very weird bug to reproduce and also fix.

PM me thanks

You can also use Video Player apps like Kodi or VLC or MX Player To play movies from a USB on the box itself. I personally do this all the time.

Only the owners of the server can get into the channels server So am not sure where you're going with this?