nbs.

the firmware is not available Maybe try reset again? best to contact buzz cs@buzztv.com

did you do the pin reset and get the android menu?

what box do you have?

strange one maybe try another hdmi cable?

you have a 4000? updates are only done ota

Must be something buzz missed with your server. I have option in secondary when the channel has it

menu ,configuration,media player

I have one question Are you comparing the same live tv source on both players? Thanks

youll have to wait for allaboutbuzz for details on it

update is rolled out in stages If you dont have it a couple of days pm allaboutbuzz or email buzz with your serial number

i believe ac3 is dolby c and p from sony Differences between AC3, 5.1, Dolby Digital, and DTS sound types.AC 5.1 is a generic description of a multi-channel sound system. All of these surround sound types use 5.1 channel decoding to provide surround sound. The 5.1 channels are as follows:1. Left Front2. Right Front3. Center Channel4. Left Rear5. Right Rear6. LFE (Subwoofer)AC3 is a compression technology term, which is used in place of Dolby Digital. It is essentially Dolby Digital.Dolby Digital surround sound is compressed which allows more audio information to fit on a DVD disc.DTS surround sound is an alternate AC 5.1 surround sound which DTS states is not as compressed as Dolby Digital.

I dont see how it is possible for an ir remote to control a box on another floor? you went into settings and unpaired it?

unpair both then?

Just turned my wifi off and wired it No issues with network. Did you reboot your network?

Why duplicate posts?

Maybe unpair one and use as an IR remote

Have you tried other media player?

Says who? It reinstalls the update and it's not a computer. Doing a factory set is a common procedure

doing a factory set is a last ditch effort? come on guy If you read the release it is being rolled out

then it could be an issue with one of the update servers I suggest you do the reset and at least find out

version 494 12/11/2020 i hit the green button when in live tv full screen I have 4 options using default player and just one in secondary

you dont know that ,the ota file could have been corrupted during download

do a hard reset

I am using subtitles right now

I just used subtitles so they are working Which player are you using?