nbs.

You sure it's not a server issue?

since the remote is also an ir it should work fine Does it turn unit on and off? does it work ok?

thats unusual I would try again what about the ir cable?

did you email buzz about the issue? Do you have your ir cable plugged in?

Do a hard reset

I had a batch of 10 and one of the holes was very tight and I had to push it in

compare this one to yours

All 4 are the same?

https://buzztvglobal.com/collections/buzztv-boxes/products/buzztv-xrs-4900-ultra-hd-iptv-box-free-usa-canada-wide-shipping

Male end of a toothpick?

Might be an issue with the update server You'll have to wait for allaboutbuzz to verify

not a lot of difference ,its mostly to do with subtitles and a few other features

If you have tried different cables and it's still doing it I would suggest a hard reset

Get yourself a micro sd card 256 g for under 20 bucks

Turn system sounds on.

have you sent buzz your serial number?

at the top of the chat box you will see <> If you paste your link inside it it will appear like this and not be live https://www.amazon.co.uk/UGREEN-Ethernet-1000Mbps-Compatible-Nintendo/dp/B00MYTSN18/?_encoding=UTF8&pd_rd_w=h1eyr&pf_rd_p=86d8f8c7-df4d-4904-b94b-da842b2d456b&pf_rd_r=H35P6FAHJ6M2CWJEK72E&pd_rd_r=64f6c318-89e2-4e10-a067-2b14ddeb6901&pd_rd_wg=wa8xG&ref_=pd_gw_cr_cartx

you should code your links

If you had read the thread you would know there is an issue with some of the vidstick If your stick was part of that batch there is a delay Allaboutbuzz can confirm

did you format your drive?

you need to pm alboutbuzz with your info to figure out the issue

If that was the case no one could record without issues More likely a buzz/server issue

You have one more step you can try and that's a pin reset

I would consider doing a factory set

that can happen