nbs.

II know about 20 users who have no sound issues Have you discussed your issue with buzz?

at your server site it was posted by admin that it was a server issue was it not you also posted thet the sound loss started again after it was fine and that it happened last year The software has not changed

Don't think so I have 3 arqs and they all are different I was going to ask buzz myself if it was possible but probably won't know till Monday if allaboutbuzz is away

Support will answer It might not be as fast as you like but they will answer You can also pm allaboutbuzz

is wifi on? Are any available networks listed? Post a pic of your network and internet screen

are you going into wifi on home page to connect to internet?

You can't record and change channels.

I have never heard of registering warranty???

That doesn't prove anything

the service app is not the buzz software

sometimes there are server/box conflicts They can be resolved but buzz need info to fix any issues what have you done?

Are these concerts from your service?

you cant record and change channels

I have never seen a complaint about the stream being off due to the box not having auto frame rate but since you have determined thats your issue there is not much advice to give you Here is an answer to your question

so you diagnosed the issue as auto framerate? You say you tried tivimate and stream isnt smooth? Tivimate has auto frame rate Maybe its a server/box conflict I suggest you try and troubleshoot your issue before you start bashing the box

Good to hear

Go to settings apps and play with options Try uninstallimg updates clear data etc

i just went to google play and i had to use the mouse to install Did you try the mouse? I also dislike google play because they are disabling apps that are not on their store I could not keep cyberflix on my box with google play enabled

Get the apps from aptoide or sideload

contact the person you bought it from

its probably not designed to record catch up Personally i dont see why it would jmo

Pm allaboutbuzz or email cs at buzztv.com

Before contemplating a return do a pin reset

Have you done a reset?

have you tried to turn off automatic update?