Thanks for your quick input, but I have more questions.
do you mean CC 4900 won't work for captions?
I am holding the remote face to face.
Is the XRS remote won't work for the Netflix?
I installed the XRS 4900, but having the following issues.
Unable to turn on Captions.
Unable to sink with LG OLED magic remote.
Unable to function the Netflix/Disney apps.
Please let me know how to fix these issues.