nbs.

Look at the remote end through your phone camera Is there a light on all the time?

No idea I have no issues on mine What version are you running?

its been posted that it will be fixed tomorrow

whacked had installed a hard drive previously

There is a dealer in europe

Not sure if allaboutbuzz can help you remotely You should use the contact us form at buzztvglobal.com

did the recovery screen appear?

are you holding the button in then plugging buzz in?

turning wifi on and off and then rebooting is one solution too

the guide is here I suggest getting the feel of pushing the button in at the top of av hole You shouldbe able to feel it

while in fullscreen hit ok button ,then hit green button

Sort your channel list and try again

while watching tv hit menu button ,configuration

You should start a thread since no one know what you are referring to

Then use backup/restore

You can see if the backup/restore function is working I think it is The reset will not get rid of update but if something went wrong with your update it should fix it.You will lose all the server settings etc and apps you have loaded

Issue has been reported Shouldn't your customers know how to change players? That's a fairly basic function

I would try a different hdmi cable first then if that is not the issue I would do a reset

Everyone I know thinks customer service is top notch You have never posted having any issues before except for a 4500 issue six months ago

Reboot and try again If nothing works pm allaboutbuzz with your firmware version and mac addy

Switching to default player in settings will get you that channel

It's a bug which allaboutbuzz knows about Hitting green button and switching from disabled will go to black screen Issue will be fixed on monday

Change to default player

Then there is a bug that will need to get fixed Thanks for reporting

Pm allabout buzz with your mac id and issue He should be able to help you