nbs.

For future reference if you didn't get to recovery screen you didn't do a hard reset

You're right Emporium did. I posted where to find them.

I didn't ask you if you had checked updates I asked you to post them

go to home page ,settings check updates It will give you the info you hard wired or wifi?

I always turn my tv off to record. You turned off buzz first then tv? Post your setup

You'll have to do a pin reset

You should never post your mac addy You will need to message allaboutbuzz or email buzz with your info You might want to learn where to post too

What firmware and software are you running ?

Well it's not the latest Are you hitting menu button,check updates?

Home settings apps buzz5 ,clear data

No not yet

Pm allaboutbuzz or email them at cs at buzztv.com Give them your mac addy and ask to be put on update list

You are still on buzz 4 If you want to update go to home settings check updates It will say no update available Type in 2015 on remote and follow instructions Keep us posted

Post your firmware and software versions

I don't believe any of the 2023 models will be buzz 6

Kind of overkill You could have just cleared data

Should be soon ,they were crazy busy trying to get everything done before chinses new year

Highlight your network and hit ok.go to bottom and forget network

Not all boxes have the latest update yet. I'm not sure about the e5 Iknow the classic doesnt

Power station hasn't even been tested yet

It's not p6

Menu ,settings, config highlight vod,tv and change player

Have you tried the other player? Contact your service see if they are having issues

When you do a hard reset do you see the box saying erasing?