nbs.

Backup and restore is already available on some boxes Which box do you have?

A hard reset is using a pin reset Copy the YouTube link A hard reset guide is there https://www.youtube.com/c/BuzzTVGlobal/videos

Your guy can't reimage your box. It doesn't work that way. You should do a hard reset and if that doesn't work do some troubleshooting bad cable ,power supply etc Guide here

its video player and you click on live tv after menu settings configand you have the option to change it Have you tested your service on another device?

If your provider isn't answering and it just stopped working its quite possible a server issue and you are pulling out your hair for no reason

What model buzz do you have?

I report it myself

Just look ,there have been changes to the player names

I must have tested a file for another setting and this was included

Menu ,settings, configuration There are two media players

Whats the issue?

This is on my 4900?

its in buzz utilities scroll right

Even though the issue is the same the reasons might be different Discussion of one receiver model should stay in that receiver forum It's too difficult to help multiple people in one thread which is why hijacking is frowned upon

After an hour you will have to unlock it with a password I believe

He said he's wired

You could also install an app to test your service to confirm its not a server issue They have been known to BS

Menu ,settings, configuration

Have you tried both media players? Cleared cache in buzz 5 app? Closed running apps (hit home button twice quickly)?

You already have a thread going

Could be power supply, bad hdmi. Try clearing cache too Have you done a hard reset or soft?

Ryu?...lol

Could be a bad hdmi

Here is the guide to do a hard reset The button can be a little tricky to find sometimes Its near the top of av hole and you can feel it

You doing a soft or hard reset?