Emporium

Biggest question is, ARE YOU using the 12V power supply that came with the U5, or are you using an existing 5V power supply that most other Buzz units typically use ? I know many people assume that the power supplies are the same, but they are not. Most buzz boxes use 5V, with the exception being the 4900 and and U5 which have HDDs, hence the 12V power supplies. The 5V power supply will power the box, but will have issues with the drive.

OK.. So the issue is probably specific to a certain type of panel, and fix will be in a future "public" update for all. Putting box on beta got you the "pre-release" of the fix

For future reference, was it some procedural issue ? Some local fix he sent you ? Or something you are not at liberty to share ?

I did have a friend who had similar issues, and it turned out it was his power supply. It worked fine for the most part, but I guess over time it could not deliver enough current. Gave him a spare 5V, 2A power supply I had lying around and it never happened again.

In my case, I use Solid Explorer to transfer all files (since it also has network support, and I usually transfer straight to my NAS). But many people also prefer others like ES File explorer, or others. Hey many of the new 5 Series of Buzz boxes (maybe all), recently "Added Network sharing option which makes your internal device storage visible to other devices and computers on your home network" So you'd be able to browse the directories directly from your home PC.

Does he by any chance have any special characters in his password ? like an "!" or a "\" ?

Pin reset probably overkill. Maybe try just an app reset for BuzzTV 5 app. MAC or XC API ? If it is a MAC sub, maybe do a mac reset on the server.

Is the StreamPro app on the G3 similar to the original StreamPro (ie: custom version of STBEmu) ? Would love to have a small patch (I'm sure it wouldn't be much) to get rid of the "audio track" of the initial boot animation on the original Streampro). Main reason I stopped using it, was because if I forgot to turn TV volume down at night, before powering it on, I would wake everyone up Oops.. Otherwise, pretty nice budget box, that does what it was intended to do, quite well.

Suspend should be used with caution. Machine eventually needs a proper reboot to ensure all drivers load up cleanly. Any tiny memory leak will just get compounded if you just keep using suspend all the time. For the extra minute it takes, all my boxes are set for "shutdown". And the reason I asked to switch players, is because some services work better with one player, and others are better with the other. And many services sometimes tend to experiment with encodings, and what was working yesterday, may suddenly not be today. If you are using WIFI and you can (at least temporarily) try with a wired connection, it can identify if it is a WIFI issue.

Just a hint, when you post about an error, you should give a little more info. Like what do you do do get this error ? Was it working before and it just started, or is it a new installation and first time trying ? Does it happen right at boot ? Does it happen when you bring up LiveTV ? When you try to play VOD ? Or some 3rd party app ? Are you sure it is not the service having issues (have you tried on another box, or using another app - like STBEmu or IPTV smarters, just to test) ? Explain what you have tried until now ? Have you tried changing Video players (from LiveTV, Menu, Settings, Configuration, and they are on top) ? If available, in the same menu on the bottom, you may have a stream type (HLS/ M3U/TS), have you tried changing ?

If it is on your U5, then why are you posting in "The Classic" section ?

Is that a Bell HomeHub ? If you absolutely want to connect to 5Ghz, I suggest you disable the built in band steering on those stupid integrated router/modems provided by Bell. Under WiFi, in Advance settings, you probably have some options to to allow you to split them and to rename the 5Ghz band (add a "-5" or something to it to distinguish it from the 2.4). Actually many IoT devices need this option done, but for the opposite reason (since they need 2.4Ghz, but they can't see it sometimes with band steering enabled). Doing this, you can ensure you are connecting to the 5Ghz band, without allowing the dumb modem/router to make the decision.

Cool.. Growing up was pretty cool for me also. My Dad and I were on the same day. Mom and my sister were 3 days apart.

Try 3.. Mine is in 2 weeks

Thanks for the update. Guess it happens. i know I cringe every time I hear my remotes hit the floor when the wife forgets it's on her blanket and she rolls around. Or when she is moving plates around the kitchen and it is sitting at the edge of a counter So far I have been lucky that none have failed completely, but there have been a few ties where they have completely come apart (but managed to clips them all back together).

Just curious, as a test only, have you tried maybe another HDMI cable ? Tried it on another TV/Screen ?

That should not make a difference, but doesn't hurt to try switching. It is not sitting near any heat source (TV heat vent, etc..) ? Is it getting too hot maybe ? Have you tried maybe changing the USB cable or block adapter used for powering the device ? I have seen cases where cable or block adapter can no longer provide the required current (ie: they just fail at higher loads).

Keep in mind that when you turn max volume off, you have 2 volume controls. One is the ones on top of the remote which will control the TV volume controls (same as using your Samsung remote) assuming you get it learned. And then the second volume is the volume control of the box itself, which is controlled by the VOL rocker switch on the middle left of the remote. I rarely use the TV volume controls (since I don't use any other inputs any more). I have put the TV at a little over halfway up in terms of volume (each TV may be different), and then I just use the buzz box's volume controls.

This remote does not "know" any TV codes. When it blinks, for a bit, it is in "learning" mode. You point your TV remote to the front of the BT200, you press your TV power button and it learns (records) it. Then when you are out of "learning mode", when you press the power button, it replays what you recorded to it (ie: your TV remotes, power button). For the volume controls, the volume buttons on top are for you to be able to learn your TV volume. The volume controls in the middle on the side, are for the volume control of your U5. Honestly, the remote doesn't really care what you "learn" into each of the 4 programmable buttons. In my case, since I don't use the "source" feature, since the buzz box is the only thing I use, I have programmed the source button, as the "sleep" button (from my TV remote). So now every time I press the source button, my TV increments 30, 60, 90 minutes, sleep mode before it will auto turn itself off. The instructions are pretty clean in the manual link I provided earlier.

You don't pair it to your TV. You can pair the Bluetooth with your Buzz box. For TV, you have 4 IR learning buttons on the top (power, source, vol+, vol-) which you can "learn" the IR codes from your TV remote and use it subsequently. The manual for IR learning can be found here: https://buzztv.com/site/wp-content/uploads/2021/05/BuzzTV-BT-200-Remote-Manual.pdf To pair the Bluetooth with your Buzz box, from the setting, you go into remote/accessories and add device. Then to put RCU into Pairing Mode for BT Press “OK” + “VOL - ” for 3 seconds until Red LED “breathing on”. RCU enters pairing mode. Device name is BuzzTV BT-200, which should show up on the list. You select it to pair it. To turn the Back lit Feature On/Off, Long press the blue button on the bottom right of the remote for 5+ seconds. This will turn the back light feature on/off (illuminates for approximately 5 seconds when on). Keep in mind the backlight does drain batteries a LOT quicker, so just turn it on when you need it. It's easy enough to feel the bottom rightmost button of the remote, even in the dark, should you need it.

Check out the remote manual.. At the bottom there is "brand search" option. https://buzztv.com/site/wp-content/uploads/2022/05/BT400-300_manual_WEB_v6_Compress.pdf

You say "inapproriate image in some of the other catégories like english movies catagories". You mean the occasional "provocative" movie posters ? Welcome to 2023, it all over the place. On billboards, in the subway, ads in public transit, and even regular TV commercials. Sorry, but that is where a parent needs to control what the children are allowed to use. You take the remote, you select what you want them to watch and there is no browsing. Super simple. I used to download all the kids movies I wanted, and then my kids only had access to my old WDTV Live which had an external 1TB drive with all the kids movies on it. They were free to choose what they wanted that was on that drive, They did NOT have access to my satellite box or PC with DVB card (which is what I was using back then).

I think we have tried everything we can at this point. At this point, you are best to just contact Buzz directly at cs@buzztv.com and see if they can help.

Had you done the IR learning to program the TV power, source, VOL+ and VOL- buttons that are on the top of the remote ? If not, maybe you can try it, to ensure the remote is working and it is not the IR receiver on the buzzbox itself. Long Press the "TV Power" (red button) + “Source" (right underneath it) keys on the BT-200 RCU at the same time for 3 seconds until the Blue LED turns solid Blue. The RCU has now entered learning mode Press the key on the BT-200 RCU to be programmed, for example "TV Power" Key, the Blue LED will start blinking. Aim the TV RCU that you want to learn from towards the front of this BT-200 RCU (Distance less than 3cm). Press the button on the TV RCU that you want the BT-200 RCU remote to learn from. If the BT-200 RCU is programmed correctly the Blue LED on the BT-200 RCU will blink 3 times then turn solid Blue. This will indicate that you have programmed it properly. Optionally, Repeat Steps 2-3 for the "Source" button (or even the TV Vol+, TV Vol - if you want). Short press "TV Power" key + "Source" key at the same time on the BT-100 RCU to exit learning remote If after programming the TV power button to the remote TV power button (red button), and it works to turn your TV on/off, then odds are that it is the IR receiver in the buzzTV box that is no longer working. If it does not work, then it could be the remote itself.

LOL.. OK, I give you that. I made an assumption I guess we've all wasted too much time with