Emporium

Lucky it was in that direction (ie: using a 5V when device expected 12V). If you do it the opposite way around, you would not have been so lucky, since the device expecting 5V would "possibly" smoke if you gave it 12V. I usually put a small ptouch label at the end of 12V power supplies, to warn/remind me that it is a 12V and not for use on most other buzz boxes.

The holiday sale has started. It is pretty much the same sale as there was recently during the Black Friday sale. Still nice to see a sale for some great devices. And the details were exposed today: Thanks Buzz, and Happy Holidays to everyone NOTE to Buzz: The sale banner (1st image, which has been up for a few days), it is a little misleading.. Should have said "UP TO 30% off". I have at least half a dozen people who emailed me this morning that the sale is not 30% off sitewide (as it is written and was interpreted), after having seen the banner on the weekend.

We know, and so does Buzz. They already thought they fixed it in the last update, but they are aware that it was not, and they are looking into it. Hopefully it will be addressed in the next update. https://stbtalk.com/index.php?/topic/13848-new-buzz-5-app-update-version-50906-october-19th2023/&do=findComment&comment=31278 However it is mostly cosmetic, since the connection does disconnect. I confirmed while checking my reseller panel, and confirmed by checking the connection log on my firewall.

As a matter of fact, I always recommend using your own router. Makes things simple and transparent when you change ISP. And the junk most ISP provide is truly junk, barely adequate for a tiny apartment, and a single user,

Since you seem to be close with/to your retailer, is it possible that the box is defective ? Have they offered to just swap/replace it to see if the problem persists ? When the issue happens, have you tried simply toggling the WiFi on/off ? Just turn it off for a few seconds and then re-enabling it. Another thing that some people have found that fixes odd issues (and this one is odd), is toggling the "hotspot" option (which is in the same menu).

When you say you did all this with "tech" support, who are you referring to ? ISP, Buzz, or IPTV service provider ? Because later you say "They spoke with Buzztv...". Who is they ? I have never had issues moving my boxes around. Actually I often take my box to my Mom's and the box auto connects between mine and my mom's without an issue. I even sometimes take the box to the office to demo it to colleagues when they are interested in getting a Buzz box. But having issues moving it within your same home ? That is strange. Never seen that problem. When you power up the box, are you waiting any time before you launch the LiveTV app ? Sometimes, depending on your router it can take a few seconds (sometimes up to 30 seconds) depending on your WiFi. I used to use Asus routers (which are great), and that is what I have at Mom's place (older AC86U). And At home and at the office, I use enterprise grade Cisco WiFi Access points and no issues. Does your router give you the option to separate your 2.4 and 5Ghz bands ? If so, try to separate them (you'll then have 2 separate SSID (one for 2.4Ghz and one for 5Ghz). This way you don't leave it up to the router to decide what to force you onto. I am assuming when you change networks, you do go into the WiFi/network section and ensure you select the correct network and put in the correct password (if it is the first time) ?

The box DOES go into suspend mode. It is just the LED that does not change color. So it is not really that bad. "You A/C works, and it does cool you down, but the lights do not reflect it" - ie: just like my Honda is now I'm sure it will eventually get fixed.

One of my 4900 boxes is connected to my Sharp Aquos TV, and my second one is connected to a 24" computer Monitor which I have in my bedroom with a small soundbar. connected to the audio out jack of the monitor. They both used to go red on suspend ages ago when I used to use suspend. Nowadays I just do a full shutdown, since I found that when I used suspend, after a few resumes the network starts to act up, and I'd need to reboot anyhow. So for the extra minute it takes to do a full boot, nowadays all my boxes are set to shutdown.

I rarely use suspend, but I just tested and my 4500 and 4900 with 906 also stays blue on suspend. XRS4500 Firmware V20220919 with 5.0.906 Both of my XRS4900, Firmware V20220923 with 5.0.906 (nbs, as you mentioned in another thread you have slightly newer fw, 2022116, "which was made for some users having standby/shutdown issues with their remote. After powering off") Not sure suspend issues would be s/w related. I'd assume they were firmware related. But then again, it has been a while since we have gotten a f/w update on the 4000 series. Tested on my Classic ( 5 series), and it works as expected. Back on Oct 19 when allaboutbuzz posted about 906 going to all android 9 boxes, he did mention they would look at the light issue again when it was mentioned that the issue was not fixed [at least not for all cases] (even though release notes state it is).

Everyone's needs are different. However Tivimate is not without it's own issues however (no software is). At pone point it took Alex (the dev) so long to fix one issue which would overload many servers, that at one point many servers had actually banned the use of Tivimate on their servers. The primary service I use has pretty much all the channels I want/need anyhow. I've tried many others, and don't see any specific channels other have that I'd want. The other services I have are more for backup purposes (and rarely used anyhow), not for any additional channels. Once or twice that I have wanted something specific, I made a request and they are pretty quick in adding it when their sources have it available.

Strange.. Sounds like a provider issue, but keep us posted on the outcome with the other provider.

The Classic is still at 5.0.799 for public release. For "beta" and many other boxes, we are up to .906 or so. Should be updated soon. Not sure why the update on the Classic has been delayed, but I am sure they have their reason. So what fixed the EPG ? Switched to M3U/XML, or did the XC suddenly start working again ?

Which X5 do you have ? The Newer AX-C model, or the older one 64/128AI with AC WiFi ? The Wifi is not the same on both devices Before ruling out a potential bandwidth issue (as perceived by Disney Plus app), I'd say if possible, try to use a cable, instead of WiFi. Not saying you have a bandwidth issue, but I have no clue what algorithm Disney is using to decide one way or another. Just saying.

It won't hurt, but I don't think that is the issue. Are you connected to same TV (direct or though receiver or other device) ? Are they wired, or wireless ? If Disney plus thinks it doesn't have enough bandwidth, it will scale down. It will do the same if HDCP is not detected and it thinks you are going through some intermediate device. Maybe try swapping the HDMI cable. if the HDMI cable is marginal, it may not be able to properly detect HDCP which would inhibit 4k.

You could have saved yourself all the headaches if you had actually ANSWERED the question of what version of firmware and BuzzTV you were running... Exactly one month ago, in your thread (not even a hijacked thread), the last question you were asked was "What firmware and buzztv version are you running ? You can find it on the Updates screen." And you never replied... https://stbtalk.com/index.php?/topic/13865-major-trouble-with-recordings/&do=findComment&comment=31454

In a different forum, Buzz did confirm that they they are aware of the request and it is something that they will look into at some point, but it is not in the very near future. So DU's answer is technically correct Considering over 80% of users have only a single service, this is not a feature which would benefit the masses. For some of us, it would be great, but for the masses it has no benefit.

And it didn't come back "as-is". There were updates made in the back end to avoid the lockout situation that it could still cause (which was the original reason it was removed).. So being a smart-ass without understanding what went into the changes and testing behind the scenes, just makes you look like an @ss.

Does not take 50 people to complain about something for buzz to fix something. If it makes sense (not some crazy "nice to have"), reproducible, and not too difficult to implement, it often is implemented quite quickly.

This is acceptable as long as you don't do any super long recordings or downloads of 4k VOD. Android boxes have a tendency of formatting in FAT32 (the U5 is NOT excluded), which has a 4GB file size limit. So any downloads or recording that are larger than 4GB would be truncated. Best option is to do as I have mentioned on Nov 17, in the thread you had hijacked and we were still kind enough to keep replying to you. But obviously, if you continued to format on the U5, you did not retain any of those recommendations, which was to format in exFAT if you want the best compatibility. And even in that hijacked thread, you would never answer the questions we'd ask. And the questions still remains unanswered. Unanswered question from last thread: What player are you using for LiveTV ? If you swap to the other player, do your streams also work fine ? Unanswered question from nbs's post above mac,xcapi or m3u Have you tried browsing you HDD/SSD with something like VLC and seeing if you can play back your recordings ?

VOD descriptions are gone ? Hmm.. Doesn't sound right. Never seen that. Maybe it is worth deleting the server entry completely and then recreating it to force a complete resync. The timing with the TS thing I think was just a coincidence. What version of BuzzTV are you using (if you hit the Menu key from the LiveTV screen, it is on the bottom. 5.0.xxx)

If you turn time shift off, does the EPG work again ? Did you try to CLEAR EPG, to see if it repopulates ? What type of login (MAC, XC or M3U) ? What version of BuzzTV are you using (if you hit the Menu key from the LiveTV screen, it is on the bottom. 5.0.xxx

Kind of hard to do anything if the box does not power on They did say they tried to do the pin reset procedure, and still no joy, it stays red. One thing I would do, is disconnect the HDMI cable when doing these tests (just in case some CEC is taking control). @jol173 you mentioned "I tried doing the hard reset by pushing and keeping the reset button pressed for 15 seconds and plugging the power back on" I'm assuming you pressed the button (through the AV hole), then plugged it in and THEN waited 15 second (while holding the button). You don't press, wait 15 seconds and then plug it in. Just checking.

Are you using the right power supply ? The 4900 and U5 use a 12V power supply, and all other Buzz boxes use a 5V power supply. Using a 5V on the 4900 will not harm it, but will not turn it on either. It is a common error from those who have more than one buzz box. If you are using the right one, it may be defective. Would you happen to have another 12V power supply around that would fit ?

Buzz boxes can install APK easily (unless the APK you want specifically required root). Put them on a USB key, launch the app Installer and select the apk of your choice. Or like in my case, I have an "apk install" directory on my NAS, I use Solid Explorer, and go directly to the NAS share and click the apks one after the other to install them (after giving solid explorer permission to install apps). Makes reinstalling any box, a simple task. And not much that I know of that requires root today for use on a media box.

Guess you must be, considering the first reply from DU clearly stated to turn group channel numbering ON. This would get you what you are looking for, but you have just decided to keep replying, but not once answer to say if you DO or DO NOT have it turned on ? If you have it ON and still can't get it to work, we can move to the next check. And clearly from the screenshots above, it is NOT a widespread problem, since it works fine for most of us. Grumpy or illiterate.. It has to be one or the other.