Poison Aid Posted October 17, 2022 Posted October 17, 2022 Team, Buzz TV 5 app was working great before but now it's just constant issues (listed below by priority) - Random Freeze and then App Crashes (High - Multiple times in a Day) - Cannot Decode Stream (VOD / LIVE TV - High). Sol: restart the IPTV box and than it works fine. Never had this before on previous versions, - Random LIVE TV channel don't work (Medium ). No matter how many times i restart it. - Random Buffering / Lagging (VOD & LIVE TV) = Even connected hardwired to the box and getting speed of 70~98 Mbps. Some time works fine no issues, but other time too much lag. The reason i'm asking these questions because i have tried all the possible resolutions such as, power reset multiple times a day (not suspend). Factory Reset twice, which makes annoying difficult to get connect back to the portal because it gives Invalid Userid/Pass error. Have to beg my provider to reset the MAC AND I HATE DOING THIS FACTORY RESET BECAUSE IT DOESN'T SOLVE THE APP ISSUE (buzz TV app random crash). Apparently, i'm reading this similar issues happening to new models too. So the BuzzTV app needs to be fixed. When is the newer version coming out ? Quote
Ryu Posted October 17, 2022 Posted October 17, 2022 do you have TS ON? if yes, do you have USB or internal storage for TS? try to turn OFF TS and see if it helps with freezing/crash. Quote
nbs. Posted October 17, 2022 Posted October 17, 2022 16 minutes ago, Poison Aid said: Team, Buzz TV 5 app was working great before but now it's just constant issues (listed below by priority) - Random Freeze and then App Crashes (High - Multiple times in a Day) - Cannot Decode Stream (VOD / LIVE TV - High). Sol: restart the IPTV box and than it works fine. Never had this before on previous versions, - Random LIVE TV channel don't work (Medium ). No matter how many times i restart it. - Random Buffering / Lagging (VOD & LIVE TV) = Even connected hardwired to the box and getting speed of 70~98 Mbps. Some time works fine no issues, but other time too much lag. The reason i'm asking these questions because i have tried all the possible resolutions such as, power reset multiple times a day (not suspend). Factory Reset twice, which makes annoying difficult to get connect back to the portal because it gives Invalid Userid/Pass error. Have to beg my provider to reset the MAC AND I HATE DOING THIS FACTORY RESET BECAUSE IT DOESN'T SOLVE THE APP ISSUE (buzz TV app random crash). Apparently, i'm reading this similar issues happening to new models too. So the BuzzTV app needs to be fixed. When is the newer version coming out ? Most users are not having issues Quote
Poison Aid Posted October 17, 2022 Author Posted October 17, 2022 Quote I have no issues with 5.0.575 Mine were automatically updated, so i don't have any control for manually update them. Are you also using XR-4000 ? Quote
dishuser Posted October 17, 2022 Posted October 17, 2022 1 minute ago, Poison Aid said: Mine were automatically updated, so i don't have any control for manually update them. Are you also using XR-4000 ? it was a typo my xr 4000 has 5.0.775 Quote
Poison Aid Posted October 17, 2022 Author Posted October 17, 2022 Quote do you have TS ON? if yes, do you have USB or internal storage for TS? try to turn OFF TS and see if it helps with freezing/crash. TS = Time Sync ? No sure where it is, and believe it's not "ON" b/c i did a factory reset so it wiped out all the settings. I have 128GB MicroSD but it's not setup for any PVR recording yet Quote
Poison Aid Posted October 17, 2022 Author Posted October 17, 2022 Well Team, Just got a new Buzz TV App update = Ver 5.0.777 (updated 10/14/22) Hope this one is stays OK with no issues Quote
dishuser Posted October 17, 2022 Posted October 17, 2022 34 minutes ago, Poison Aid said: TS = Time Sync ? No sure where it is, and believe it's not "ON" b/c i did a factory reset so it wiped out all the settings. I have 128GB MicroSD but it's not setup for any PVR recording yet ts=timeshift Quote
G2P Posted October 18, 2022 Posted October 18, 2022 I have same exact problem on my XRS4000 Ver 5.0.777 started this week "can not decode stream" for live TV randomly, Tried default and secondary player for both VOD and Live TV did not help. Quote
allaboutbuzz Posted October 18, 2022 Posted October 18, 2022 20 hours ago, G2P said: I have same exact problem on my XRS4000 Ver 5.0.777 started this week "can not decode stream" for live TV randomly, Tried default and secondary player for both VOD and Live TV did not help. Its an error message from the stream itself Means its having issues from the server you're watching it on 2 Quote
Poison Aid Posted October 20, 2022 Author Posted October 20, 2022 On 10/17/2022 at 8:14 PM, G2P said: I have same exact problem on my XRS4000 Ver 5.0.777 started this week "can not decode stream" for live TV randomly, Tried default and secondary player for both VOD and Live TV did not help. Quote Its an error message from the stream itself Means its having issues from the server you're watching it on Agree to disagree, I get this error while have i'm watching live TV randomly. Flip other channels, same issue untill i power down and restart the Box. Seems like BuzzTV 5 app with improvements has become an overkill for XR4000 models Quote
allaboutbuzz Posted October 21, 2022 Posted October 21, 2022 18 hours ago, Poison Aid said: On 10/17/2022 at 8:14 PM, G2P said: I have same exact problem on my XRS4000 Ver 5.0.777 started this week "can not decode stream" for live TV randomly, Tried default and secondary player for both VOD and Live TV did not help. Agree to disagree, I get this error while have i'm watching live TV randomly. Flip other channels, same issue untill i power down and restart the Box. Seems like BuzzTV 5 app with improvements has become an overkill for XR4000 models I would suggest trying a Factory Reset on your 4000 The 4000s were released in 2019, so if you have had it for awhile Sometimes doing a factory reset and starting fresh helps. There are lots of users on 4000, using Buzz 5 without any issues. 2 Quote
gig63 Posted October 21, 2022 Posted October 21, 2022 I have a 4000 and it works a well as my 4900 and x5 2 Quote
sean Posted October 22, 2022 Posted October 22, 2022 Having same issues "can not connect to server" booted From server while watching tv. I did a "hard reset" it updated v4 of the buzz software to V5 and seems to have fixed something. I will keep everyone posted. 1 Quote
Poison Aid Posted October 24, 2022 Author Posted October 24, 2022 Quote I have a 4000 and it works a well as my 4900 and x5 Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD Quote
dishuser Posted October 24, 2022 Posted October 24, 2022 1 hour ago, Poison Aid said: Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD download analiti and run a test when that happens you can get it from aptoide Quote
Poison Aid Posted October 25, 2022 Author Posted October 25, 2022 On 10/24/2022 at 2:21 PM, Poison Aid said: Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD Quote download analiti and run a test when that happens you can get it from aptoide Downloaded analiti and ran the test, where i'm connected hardwired on ethernet cable. Getting 97(Download) and 96(upload) speed, the bottle neck is my XR4000 with 100Mbps (NIC) network card Quote
dishuser Posted October 25, 2022 Posted October 25, 2022 1 minute ago, Poison Aid said: On 10/24/2022 at 2:21 PM, Poison Aid said: Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD Downloaded analiti and ran the test, where i'm connected hardwired on ethernet cable. Getting 97(Download) and 96(upload) speed, the bottle neck is my XR4000 with 100Mbps (NIC) network card try wifi and see what speed is Quote
allaboutbuzz Posted October 25, 2022 Posted October 25, 2022 On 10/24/2022 at 3:21 PM, Poison Aid said: Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD In the evening are peak watching hours for a lot of servers If this is what's happening to you, sounds more like a server related issue You could have full 1GB internet and it still wouldn't help if the server you're using is having issues with too many users at one time and not being able to maintain it. Which in turn causes issues with freezing and glitching. 1 Quote
Ryu Posted October 25, 2022 Posted October 25, 2022 as far freezing im hoping no one is using your credentials same time you are watching which mostly evening time. if thats the case then you might see freezing because two connections same time. I use a lot like that and when I notice second person gets connected it start to freeze or lag until one of us leaves. Quote
Poison Aid Posted October 26, 2022 Author Posted October 26, 2022 Quote as far freezing im hoping no one is using your credentials same time you are watching which mostly evening time. if thats the case then you might see freezing because two connections same time. I use a lot like that and when I notice second person gets connected it start to freeze or lag until one of us leaves. Hey, that's a great advice. In XR4000 you can't change the MAC address (Option removed) .This option was valid in 3000's Models, because my friend has that older box and he can do it. For me, no option to change MAC on XR4000. My service is based on the MAC Address which i love it but random lagg and freezing on all channels and VOD doesn't make sense. I'll tell my service provider to check my MAC not used twice. Quote
Poison Aid Posted October 26, 2022 Author Posted October 26, 2022 On 10/24/2022 at 2:21 PM, Poison Aid said: Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD Quote In the evening are peak watching hours for a lot of servers If this is what's happening to you, sounds more like a server related issue You could have full 1GB internet and it still wouldn't help if the server you're using is having issues with too many users at one time and not being able to maintain it. Which in turn causes issues with freezing and glitching. @allaboutbuzz What about BuzzTV app crashing ? I couldn't figure out why my app randomly becomes unresponsive and crashes. Only work around is to restart the IPTV box (not suspend). {I love this feature on latest buzz, my friend has 3000 series and he has to unplug every time}. These Random Buzz TV App crashes making didn't fix even after factory reset. So now it makes me worried if my XR4000 is going bad ? Quote
Ryu Posted October 26, 2022 Posted October 26, 2022 2 hours ago, Poison Aid said: Hey, that's a great advice. In XR4000 you can't change the MAC address (Option removed) .This option was valid in 3000's Models, because my friend has that older box and he can do it. For me, no option to change MAC on XR4000. My service is based on the MAC Address which i love it but random lagg and freezing on all channels and VOD doesn't make sense. I'll tell my service provider to check my MAC not used twice. tell them if they can lock into your ISP...etc Quote
Poison Aid Posted October 26, 2022 Author Posted October 26, 2022 Good point mate, i'll check if my Service provider can do that Quote
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