**NEW** OFFICIAL Update - XR/XRS 4500/MAX - Nov 17th-2021- FEEDBACK THREAD

[nbs.]

turning on/off didnt help with mine

[allaboutbuzz]

Update was just sent to fix the following

 

**NEW BUZZ 4 APP Update - Version 4.0.522 - Nov 22nd, 2021**

New Update
Buzz 4 Version 4.0.522

Changes:
- Fixed bug where channels did not have sound
- Fixed bug with Live TV Favs not changing channels properly when using Organized Favorites Sort Option
- Fixed bugs

Update will be sent to all users running Version V20211108 FW.

Instructions:

You will get the update automatically, or you can check for it manually
When in Live TV or Server Settings Menu
Press Menu Button
Select Check Update
The update will automatically download + install
You will be taken back to the Home Screen
Reload the server to complete the Install.

[dishuser]

5 minutes ago, nbs. said:

turning on/off didnt help with mine

just tried mouse again and same thing happened

turned mouse off/on and it worx again

[allaboutbuzz]

If using the Mouse on the remote with IR
Its not that fast
You can adjust speeds by going to Device Preferences in Android
Go to Keyboard and Autofill

You will see a Pointer Speed Option.
You can adjust the speeds here.

[AdrianBeatyerson]

Hi there,

After receiving the update and rebooting my box, I can no longer watch movies.

If I select VOD, all the movies appear as usual, however, when I click on a movie and select PLAY, I get stuck in a loop. The screen goes grey for a second and then I get the "loading profile" message and then back to the guide showing all the movies. This repeats ad infinitum.

Is anyone else having this problem?

[dishuser]

2 minutes ago, allaboutbuzz said:

Update was just sent to fix the following

 

**NEW BUZZ 4 APP Update - Version 4.0.522 - Nov 22nd, 2021**

New Update
Buzz 4 Version 4.0.522

Changes:
- Fixed bug where channels did not have sound
- Fixed bug with Live TV Favs not changing channels properly when using Organized Favorites Sort Option
- Fixed bugs

Update will be sent to all users running Version V20211108 FW.

Instructions:

You will get the update automatically, or you can check for it manually
When in Live TV or Server Settings Menu
Press Menu Button
Select Check Update
The update will automatically download + install
You will be taken back to the Home Screen
Reload the server to complete the Install.

installed update but instead of going to home screen it went to analti...lol

[allaboutbuzz]

1 minute ago, dishuser said:

installed update but instead of going to home screen it went to analti...lol

Ok so it just went to the last app you had open.

[nbs.]

6 minutes ago, allaboutbuzz said:

If using the Mouse on the remote with IR
Its not that fast
You can adjust speeds by going to Device Preferences in Android
Go to Keyboard and Autofill

You will see a Pointer Speed Option.
You can adjust the speeds here.

my bad I was using my 4900 remote which of course was not paired

[dishuser]

1 minute ago, nbs. said:

my bad I was using my 4900 remote which of course was not paired

I am using same in IR mode

[dishuser]

6 minutes ago, allaboutbuzz said:

Ok so it just went to the last app you had open.

ya so I just pressed live tv button

[ksmkg]

1 hour ago, allaboutbuzz said:

Update was just sent to fix the following

 

**NEW BUZZ 4 APP Update - Version 4.0.522 - Nov 22nd, 2021**

New Update
Buzz 4 Version 4.0.522

Changes:
- Fixed bug with Live TV Favs not changing channels properly when using Organized Favorites Sort 

Thank you!  That was fast.  I can verify that this is now fixed for me.  

[allaboutbuzz]

On 11/19/2021 at 12:55 PM, ksmkg said:

I don't think you understand the problem.  I know how to create and manually sort my favourite list.  The problem is that once the list is customized, when watching channels in my favourites category, if I use the CH+ / CH- buttons, it does not navigate through the channels in my sort order.  It navigates in the channel number order only.

Prior to the update it worked as expected and navigated according to my custom sort order.

We fixed this issue today. Please try the update and let us know

Thanks

[Rover1]

Everything was working perfectly before the update  now:

The remote is very slow to respond.

The unit is difficult to turn off.

When I turn the unit on it reboots  back through Buzz flash screen to the home screen every time.

[nbs.]

20 minutes ago, Rover1 said:

Everything was working perfectly before the update  now:

The remote is very slow to respond.

The unit is difficult to turn off.

When I turn the unit on it reboots  back through Buzz flash screen to the home screen every time.

do a hard reset

[Rover1]

I have done that. It did not help.

[Rover1]

Oops. I did not do a hard reset. I did a reboot.

[nbs.]

2 minutes ago, Rover1 said:

Oops. I did not do a hard reset. I did a reboot.

Hard reset can be a little tricky

The button is at the top of the av hole. Get the feel of pushing it in and follow the guide carefully

 

[dishuser]

 

[Rover1]

I do know how to do a hard reset.

However I am trying to avoid having to setup the box again.

 

[nbs.]

5 minutes ago, Rover1 said:

I do know how to do a hard reset.

However I am trying to avoid having to setup the box again.

 

use backup/restore

[fred]

Hi there, after about 20 attempts to update - it stalls at 8% most times. I did manage to get it to 20% once, but it stops, and after an hour letting it sit, nothing. So anyway to turn off the update nag that happens a few times a day?

 

Thank you

[Ryu]

35 minutes ago, fred said:

Hi there, after about 20 attempts to update - it stalls at 8% most times. I did manage to get it to 20% once, but it stops, and after an hour letting it sit, nothing. So anyway to turn off the update nag that happens a few times a day?

 

Thank you

try to hard reset and you will be fine. it happened to my E2 was just like you after hours and hours I reset my box and tried and was  fine after that.

[Bandit1954]

Downloading update takes along time, after 20 min it still says 13% completed.

[dishuser]

10 minutes ago, Bandit1954 said:

Downloading update takes along time, after 20 min it still says 13% completed.

reboot and try from home page/updates