Stugots

On 11/23/2019 at 8:28 PM, Bob said:

I too find it slows it down so if its the software cache then why buy a box with the 4 gigs of ram 

it looks like its not needed should have staid with they xpl 3000?

not trying to be rude but whats the benefit to this new 4000? can you increase the cache on the app to help it?

thanks

what exact problem are you having? if your having same issue of EPG not smooth scrolling can you try to hardwire your box to see if this improves it

On 11/23/2019 at 3:39 PM, Nelutz said:

That's another problem that needs to be fixed ,why all the time when I go to country list and come back to channels list has to load again the Guide?why not loading that one time and have a smooth scrolling through the list after

Can you try to hardwire your box to see if this improves the smooth scrolling 

On 11/22/2019 at 5:03 PM, Bandit035 said:

Just purchased a VRS4000    I have it hooked up through ethernet but when I connect to a VPN it disconnects and I either have to shut it off/on or go into settings and IP settings and click on DHCP to get it to reconnect. Then if I switch VPN locations it disconnects again. Any ideas or is this a defected box?

We reported this issue of Ethernet disconnecting when using VPN to Amlogic. This problem is happening to all S905x2 chipsets. For time being use Wi-Fi when using VPN to avoid disconnects.

BuzzTV 2 is designed for Android 7

BuzzTV 4 is designed for Android 9

We have customers asking to upgrade from 2 to 4. This is the first request to downgrade. Please email us cs@buzztv.com with your serial number to further assist you on this.

On 11/21/2019 at 12:00 AM, Nelutz said:

Another problem is the the Buzztv app can't handle servers with a lot of channels, all the servers that I've tried the ones with a lot of channels loads so slow plus going through the channel page will take so slow to scroll because of the guide loading ,I thought the 4GB ram will handle that ?the expl3000 is way faster.

lots of channels has nothing to do with RAM. software,cache, API and server effects the speed. We're adding a new feature to clear EPG cache which will help improve loading time on the Guide.

On 11/19/2019 at 8:13 PM, G2P said:

OR like in XPL3900, Scroll up will take you from episode one to last in backward will be great for all (no need of 0-9 or 9-0)

unfortunately its not easy to support this feature on Android 9. We're working on a solution at the moment.

1 hour ago, Bandit035 said:

Just purchased a VRS4000    I have it hooked up through ethernet but when I connect to a VPN it disconnects and I either have to shut it off/on or go into settings and IP settings and click on DHCP to get it to reconnect. Then if I switch VPN locations it disconnects again. Any ideas or is this a defected box?

This looks to be a software issue. were looking into the problem

1 hour ago, G2P said:

that's right, but it would be great if by default the new episodes on top of the VOD list without pressing Green Button and Then choosing (9-0) 

changing the default new episodes list  will make some people happy and other people unhappy.  this is why we added the green button option. we can look into an option to set all episodes to show default 9-0 vs 0-9

On 11/16/2019 at 12:47 AM, nickster said:

Hello, pretty new to buzz box, my epg is not working on any stations, they all  say no epg available,  my updates are all installed, I'm at a loss.Thanks.

does your provider support EPG? are you using Mac address portals or streaming lines?

22 hours ago, Adaa said:

Does this support gigabit Ethernet?

This model is 10/100Mbps

21 hours ago, dage007 said:

Any updates available on this?

The app your using is design for mobile phones which uses GPS . At this time location services on the box isn't supported.

On 11/17/2019 at 11:18 AM, SloppyJoe said:

Please fix.. Thanks

please explain what do you mean by group options?

12 hours ago, Nelutz said:

Did that but no answer

the last email we got from you was December 2018. please double check the spelling of the email and resend again.

20 hours ago, Tornado15550 said:

Even if the hardware supports 64-bit, the software needs to support it too. You can most definitely install a 32-bit OS on a 64-bit system. Try installing an  arm64-v8a APK on your XRS4000/XR4000 and it will fail to install because the OS supports armv7 (32-bit) only.

amlogic sdk originally only supported 32bit for this processor (s905x2). I believe 64bit is either coming or in beta at the moment. 

On 11/14/2019 at 1:23 AM, Nelutz said:

Yes I have microfreezing with both players on all channels, and I'm trying 3 servers ,is like every 30-40 sec the video is not smooth like before ,the app crashes all the time when I go fast through the channel list to get to a specific channel it just kicks me out on the home page.

please email cs@buzztv.com with your serial number .

thanks

On 11/14/2019 at 10:12 PM, SloppyJoe said:

M3U option fixed?.  All I noticed was the epg option was removed.  Come on guys.  We need that epg option to work

EPG was never supported for M3U before. its a new feature we'll be adding.

On 11/9/2019 at 4:39 PM, SloppyJoe said:

I am a provider bro.  My subs work no with xciptv, smarters, many others.   There's an issue with the buzz tv app

are you still experiencing same issues after yesterdays app update?

On 11/8/2019 at 5:59 PM, Nelutz said:

Even with other servers not m3u  the EPG loads so slow when go through the channels list honestly I don't see that 4gb ram what's good for the xpl 3000 the EPG loading is way faster

RAM has nothing to do with EPG loading.

On 11/12/2019 at 6:06 PM, Nelutz said:

Ok thanks ,I will update you guys ,weird because I didn't get the update till 2 pm ,when was released?

the update was sent yesterday morning. not all boxes get updates at the same exact time.

23 hours ago, rletteri said:

box will not update please help xpl   3000

please be more specific. do you get a error message? 

***first check if your box have memory available. if you dont have enough memory your box will not take any updates.

1 hour ago, Nelutz said:

Seams like the thread doesn't let me to modify the posting ,I want to remove it but I can't.

its been removed. we will investigate all your findings. tks

8 hours ago, Nelutz said:

.....I think with this new players are not optimized ,on ***** server if I want to play a movie or pre-recorded show that's on the server at an early hour , freezing is every 30-40 sec is unwatchable, C'mon guys do you test the FW before releasing it?

this FW was tested for 8 weeks internally and with many beta testers across North America, Europe and Caribbean. Keep in mind theirs 100's of service providers and not all providers are structured the same. for VOD / TV series we recommend the default player. for Live TV you can try Default or Secondary .

16 hours ago, Nelutz said:

So ,I did the update and seams like the player is better, now the Vod from ***** server is working, ...but is missing one of the players

-the default player has some microfreezing on the picture  on some servers

-the EPG load is still slow and  if scroll down fast through channels while the EPG loads the buzz app kicks you out on the main page

.......still more to come .

were not missing any players. we purposely removed the excess players from XPL3000 to focus on 2 main players.

are you getting micro freezing on all channels or some channels?

EPG crashing the app is the first time this is being reported. are you able to reproduce this issue over and over? EPG loads INSTANT on some providers and slow on other providers but crashing part is the concern here. 

We never supported m3u EPG so we remove this option temporarily since it confused people. Later this month we plan to add support for EPG

22 hours ago, Nelutz said:

It was my opinion from my point of view as a buyer and reseller, ofcorse you guys can change , add take out what ever you want but in my opinion is a draw back ,btw I have a lot of ppl asking me about the option why is out ,now I will tell them why , I doubt they will want to update their xpl3000 to the xrs.

Other brands don't support this feature for the same issues we experienced. You wont be the only person with this opinion but it was a decision we had to make.