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Stugots

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    Xrs4000 video players

    in XR4000 / XRS4000

    Posted

    Video players dont solve solve freezing issues UNLESS the  streaming codec isn't supported which is rare.  To answer your question, you can download video players on your box but cannot replace or add to the LIVE players on buzztv app. video players are embedded into the application to optimum performance.

    To troubleshoot freezing start with wifi vs lan. try speed test on your box (fast.com). if your speed is good then try other channels, if some channels freeze and others don't freeze that tells you the issue is on your provider side.

    • Like 1

    Stuck on boot logo

    in XR4000 / XRS4000

    Posted

    14 hours ago, Sheemyweemy said:

    My box all of a sudden does not boot up and freezes on the start up logo. I have tried unplugging for a while and no change. Any way to do a reset?

    are you using the original power supply that came with the unit? sometime if your box doesn't get enough power it could result in being stuck on the logo. nbs. is correct about the av hole and how it can be tricky at times.

    Utter Newbie, please help!

    in XR4000 / XRS4000

    Posted

    20 hours ago, JHa said:

    Can't find a user manual anywhere online and nothing came in the box other than the remote control description.   Trying to set up a buzztv for my 84 yr old Mom.  Having a grand go at it.  I got as far as inputting portal name, portal url, username, password.  Saw positive sign = a screen that said "hand shake" does this mean that the portal info took okay?  but after that nothing has changed.  I pressed the 'live tv' (blue box) and it just gives me the server page (if I want to add another server).  Same happens when I press the stream (blue box).  And epg box is empty.  In my researching iptv I've seen reference to epg, downloader, apk, m3u, xml.  Do I need to download these?  All of these?  some of these to get this device to work?  I would really appreciate your expertise if you would be so kind to share.  Thank you!

    which model do you have so we can move this post into the proper section.

    Live TV keeps freezing

    in XR4000 / XRS4000

    Posted

    On 1/10/2020 at 1:12 PM, Tomba said:

    Hello I also am having this issue and I can assure you that it is not the iptv provider it is the app itself. When also surfing through the channels it also freezes for a few seconds then goes back to working smoothly and It does this repeatedly same goes for videos. I have further tested my theory by using STBemulator and it works perfectly no freezes no stuttering. I hope buzztv can see this post and fix the app and release a update for it so it runs smoothly. I love this box but it is ashame that one of it's main features is not working properly.

    Go to Live TV, press menu button on your remote, configuration, switch video player to secondary.

    Live TV keeps freezing

    in XR4000 / XRS4000

    Posted

    On 1/11/2020 at 8:35 PM, Weedbuzz said:

    Thanks man, started to believe I was the only one experiencing this problem.  Hope they release an update to fix this issue. Buzztv should be embarrassed by this. Release new box and my older box works better...

    Keep in mind theirs 1000's of providers and most will be working smoothly. For the few experiencing problems these problems need to be troubleshoot, please email cs@buzztv.com with your serial number. Micro-freezing can be caused by ISP, router, wifi, server, app,video player, video codec etc

    IF you saying xpl3000 doesn't have this problem the simple reason is the default player is different on XR/XRS4000. Go to Live TV, press menu button on your remote, configuration, switch video player to secondary. For most people the Default player works very well but we have a secondary player for a reason.

    • Like 1

    READ EXFAT OR NTFS FORMATTED DRIVE

    in XR4000 / XRS4000

    Posted

    On 1/8/2020 at 10:22 AM, musikstar said:

    Thanks for your response !!.. I Have already installed this version since it's only this version that works with XRS4000. I'm really disappointed that this box can't only support an older Netflix version that broadcast only in SD...If I knew that before I wouldn't have bought this box . I bought it because of the buzztv app but I think honestly I will sell and go back on my MI XIAOMI S box with STBemu installed on it.. 

    There's only a handful of android boxes certified by Netflix HD while 100's of android boxes on the market are stuck with SD version. Its nearly impossible to get Netflix certified. Most people would use their smart tv for Netflix and the box for all other apps including IPTV.

    • Thanks 1

    Buzz 4 App Version Update to 4.0.404

    in News And Announcements

    Posted

    To access this update, please do to following
    From the Home Screen, go to Update.
    Check for update
    You will see the update available
    Install it and it will start to download + install + reboot.

    Buzz FW Version Update to V20191210

    FW changes:

    - Fixed issue with VPN not working when using Ethernet
    - Fixed issue with not being able to navigate to top menu bar on some apps with the IR remote
    - Performance Improvements
    - Updated to Nov 2019 Android Security Patch
    - Fixed some Video Playback Issues.


    Buzz 4 App Version Update to 4.0.404


    Fixes:

    - Fixed some reported bugs.
    - Fixed issue with some VOD not playing.
    - Fixed Resume Feature on VOD + TV Series.
    - Fixed Adult channels, they will no longer appear in All category, so hiding Adult category now fixed.
    - Fixed Catch-up + PVR Playback issues.
    - Fixed an issue when box wakes up from sleep mode and last channel played in Live TV would not restart properly
    - Fixed PVR scheduling from EPG grid
    - Fixed VOD playback issue when movie info stays on screen after you started a movie or tv episode
    - Fixed "Exit" feature. Now it should correctly close all app menus. However, it'll take a few seconds to open launcher after you exit from the app
    - Fixed an issue where VOD/TV Series category would not be highlighted when you open the category list.
    - Fixed an issue with certain Catch-Up not playing when using Streaming Line
    - Fixed an issue with server disconnecting when using Streaming Line by reducing the # of calls to server for EPG Data
    - Fixed an issue with CC being auto enabled on VOD/TV Series
    - Fixed an issue when using Search on VOD/TV Series and it taking you back to VOD Home instead of Search after you opened a TV Series/Season or Movie from Search and after you finished playing it.
    It will now take you back to Search.
    - Fixed an issue with EPG being stuck on Loading when the server you're using doesn't have any EPG data.
    - Fixed a no sound issue with AC3 + EAC3 + True HD Audio when using Secondary Player
    - Fixed an issue with no volume control when using AC3 + EAC3 + True HD Audio on Secondary Player
    - Fixed an issue where when screen size/aspect ratio was changed in options on Live TV and wouldn't save.
    Now it saves per channel
    - Fixed some reported Bugs.
    - Fixed an issue where sound wouldn't work in some cases on VOD/TV Series when using Resume Feature and the audio was AC3 or EAC3 or True HD
    - Fixed an issue with Search on VOD/TV Series where TV Episodes would not play if accessed through Search
    - Fixed an issue with VOD Favs disappearing after being added as a Favorite on MAC based servers.
    - Fixed an issue with Streaming Line where you would be logged out while using EPG


    Changes:
    - VOD & TV Series lists should load faster now.
    - Added white outline to highlighted app icon on Home Screen + Apps Folder
    - Sort option for Seasons and episodes lists now saves preferred setting on VOD + TV Series
    - Added Reconnect and Disconnect menu options (green and yellow keys) to server settings for the server you’re currently connected to.
    - Improved overall performance when using app
    - Secondary Player now uses FFMPEG Audio by Default


    New Features:

    - Added new Sort Feature to individual Live TV categories, to sort by Favs.
    So, all your Live TV Favorites for that category will appear at the top of each category.
    - Added M3U XML EPG Support
     

    • Thanks 2

    Audio Sync

    in XR4000 / XRS4000

    Posted

    On 12/10/2019 at 5:30 PM, G2P said:

    Hi I got audio sync problem (audio legging about 1 to 2 sec ) on live channels , i tried Default and secondary player  but same issue

    Default player get more often and more legging vs Secondary Player

    any suggestion or settings?

    Thanks

    Try today's update to see if the problem gets resolved. 

    xrs 4000 vod not play any movies

    in XR4000 / XRS4000

    Posted

    14 hours ago, Debuzzed said:

    I have the XRS4000 and VOD doesn’t work with two different services... my sister bought the XR 4000 (no S) and both services works with VOD on hers.. gotta be something different with each box.. thought it was just the memory! So frustrated... I had high expectations. Any help is appreciated.

    check the firmware and app update it sounds like your box and sister box are using 2 different versions. A new update is being sent to all boxes today.

    Languages

    in XR4000 / XRS4000

    Posted

    On 12/1/2019 at 4:15 AM, sirocco30 said:

    Yes.....!

    and for the time in 24 hours....?

    Thank you, merci

    we have this feature already. while in live tv, press the menu button on your remote control. go to configuration. this is where you see this option

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