allaboutbuzz

This might be a compatibility issue with the update we did on the version of the Secondary Player that was apart of this OTA for the specific server you're using. If you try the Default Player it should work However if you PM me, am sure I can help fix it for you on the secondary Player.

So far 1000s of users have received this update And you're only one who has reported an issue. As you can see on this thread. We have 0 other complaints from Dealers, on our other forms of support as well via Phone, Email, WhatsApp, Telegram and Instagram. We have built in crash logger as well, and so far nothing has appeared either, it did however for the first 4000 update. Which is why we paused that update and then fixed it. PM the 7 Serial #s that have or had this issue, so I can check something to see what happened.

XRS 4500 Firmware Version #20201218 Update is sent in Stages, all users will receive the update by Dec 31st *You will receive a Pop Up Notification for the Update* *Or you can check for the update manually from the Home Screen. Go to Update, Check for Update* *PLEASE NOTE YOU CANNOT REVERT BACK TO PREVIOUS VERSION FW OR BUZZ 4 APP VERSION* Firmware Changes:- Fixed a bug on Media Player Launcher Weather Widget, switching to Celsius after a reboot when Fahrenheit was set in Buzz Utilities- Fixed some bugs on Classic + Media Player Launchers- Fixed a crash for some users getting “Bluetooth has Stopped”.This will require a 2nd Full Reboot after installing the FW Update.- Fixed Shutdown Bug. Box will no longer reboot when box is fully shutdown.- Added a Bluetooth ON/OFF Feature to Remote and Accessories Menu- Added a New Media Player 2 Launcher in Buzz Utilities.- Added Support for New Version of ARQ 100 USB Remote with new buttons layout- Optimized RAM for better performance.- Updated Android Security Patch to September 2020 *Fixed a crash bug where Launcher has Stopped Crash would happen*Buzz TV 4 ChangesNew Version 4.0.494:- Fixed a bug with some VOD + TV Series categories not loading properly- Fixed Scheduled Recording bugs- Fixed Playback issues with Recordings- Fixed Recording Bugs- Fixed a bug when opening Grid EPG and channel would stop playing- Fixed a bug with some servers missing TV Series categories- Fixed some crash bugs- Fixed a bug with some servers not loading or logging in properly- Fixed a crash bug when deleting a server in server settings- Fixed a crash bug when clearing EPG Data- Fixed a bug with Resume Feature on VOD + TV Series- Fixed a bug with Secondary Player freezing on picture with audio continuing- Updated Channel List scrolling to be faster + smoother- Updated Channel List scrolling to update page #s while scrolling fast- Updated Channel List scrolling to be centered when scrolling- Changed Server Line name to MAC Server- Changed Streaming Line name to XC API Login- Only Server ID # appears in top right of Server Settings now- Updated Secondary Player to a New Version- Improved channel changing/zapping speeds on Secondary Player *Fixed Organized Categories bug that was reported on 4.0.493*

XR 4500 Firmware Version #20201218 Update is sent in Stages, all users will receive the update by Dec 31st *You will receive a Pop Up Notification for the Update* *Or you can check for the update manually from the Home Screen. Go to Update, Check for Update* *PLEASE NOTE YOU CANNOT REVERT BACK TO PREVIOUS VERSION FW OR BUZZ 4 APP VERSION* Firmware Changes:- Fixed a bug on Media Player Launcher Weather Widget, switching to Celsius after a reboot when Fahrenheit was set in Buzz Utilities- Fixed some bugs on Classic + Media Player Launchers- Fixed a crash for some users getting “Bluetooth has Stopped”.This will require a 2nd Full Reboot after installing the FW Update.- Fixed Shutdown Bug. Box will no longer reboot when box is fully shutdown.- Added a Bluetooth ON/OFF Feature to Remote and Accessories Menu- Added a New Media Player 2 Launcher in Buzz Utilities.- Added Support for New Version of ARQ 100 USB Remote with new buttons layout- Optimized RAM for better performance.- Updated Android Security Patch to September 2020 *Fixed a crash bug where Launcher has Stopped Crash would happen*Buzz TV 4 ChangesNew Version 4.0.494:- Fixed a bug with some VOD + TV Series categories not loading properly- Fixed Scheduled Recording bugs- Fixed Playback issues with Recordings- Fixed Recording Bugs- Fixed a bug when opening Grid EPG and channel would stop playing- Fixed a bug with some servers missing TV Series categories- Fixed some crash bugs- Fixed a bug with some servers not loading or logging in properly- Fixed a crash bug when deleting a server in server settings- Fixed a crash bug when clearing EPG Data- Fixed a bug with Resume Feature on VOD + TV Series- Fixed a bug with Secondary Player freezing on picture with audio continuing- Updated Channel List scrolling to be faster + smoother- Updated Channel List scrolling to update page #s while scrolling fast- Updated Channel List scrolling to be centered when scrolling- Changed Server Line name to MAC Server- Changed Streaming Line name to XC API Login- Only Server ID # appears in top right of Server Settings now- Updated Secondary Player to a New Version- Improved channel changing/zapping speeds on Secondary Player *Fixed Organized Categories bug that was reported on 4.0.493*

What if you turn Bluetooth off then and still use Wifi? As this feature was added in this update.

Have you tried changing the Access Points on your router settings for 5ghz? We didn't change anything on this Firmware related to Wifi, and we heavily test all boxes in many different environments before releasing anything. If you use a WiFi mesh system in your house, it could just be an access point issue.

I mentioned it here Had 2 things fixed on this one 1. Fixed a Launcher has stopped crash 2. Fixed a Organize Favorites bug + some other bugs from 4.0.493

It should It was tested Thanks same to you.

Update has Resumed V20201218 FW + 4.0.494 Buzz 4 It will be rolled out in stages, all users will receive by Dec 24th.

Update has Resumed V20201218 FW + 4.0.494 Buzz 4 It will be rolled out in stages, all users will receive by Dec 24th.

Where did you download the app from? So we can try it here and see if we can reproduce + fix the issue

Which Player you using when this happens Default or Secondary?

What Bluetooth Keyboard is it? It may not be programmed to work on our Firmware.

Yes we will Been working on it since. Based on current tests, the one we built over the weekend should be good to go.

PM me Thanks

Or if you're getting that message You could be entering in the URL wrong

You need to setup the url + username + password on Streaming Line then on server settings Then it should work.

PM me I can send you an update that should fix this issue.

Are you setting up the M3U URL as an M3U on Server Settings Or are you using the Streaming Line or Server Line?

Have you tried unpairing the remote and just using it as an IR Remote? The remote that comes with the XR 4500 works as a Bluetooth remote when connected via Bluetooth But also as an IR Remote when it isn't connected via Bluetooth.

A few ISPs in Toronto offer up to 1GB-1.5GB Its not guaranteed though, so during peak hours it can be 200-400mbps only But on non Peak Hours am getting 800-900mbps over Wifi on most of my devices Phone Laptop Buzz Box.

The Server ID # listed in Server Settings The last 6 digits matches the same last 6 digits of the MAC address found on the bottom of your unit.

And yes the Buzz 5 update is planned for all Buzz models using Buzz 4 So XR + XRS 4000 XR + XRS 4500 XRS 4500 MAX E1 VidStick, VidStick+, VidStick MAX XRS 4900 We have a pending release for approximately February 1st, 2021

This is an issue we plan to address in the next update for the VidStick's The 4000s update is paused, but will resume this week Then the 4500s update will roll out, followed by the Vidstick's and E1. So expect the update soon. As for your Ethernet Adapter issue, it is advised to use the one being sold for Buzz TV It has already been discussed on this forum though, that you won't get full 1GB speeds over USB as this just isn't possible over USB.

If you PM me I can assist with an exchange for the unit.