Save your server info and settings to usb first so you don't have to reload all your info
You will lose any loaded apps
You will find factory set in settings
I backed up my servers and settings to usb and did a soft reset
I waited until chrome reinstalled and then restored my settings and server info
Google play is now working
I am having same issue with Google play I did get to a screen where it asked which account I used the mouse to say ok and it stayed at black screen
Cyrowth
You can use file manager to load apk files
Two people with u5s don't have the issue so it's not a firmware issue period
If you had been willing to provide info instead of just complaining about it working on your x5s I would have suggested a reset to fix your problem
I'm finished with this