nbs.

6 minutes ago, Kerruptor said:

I've tried the suspend option and it still restarts.  Quick hitting the power button only restarts the box for me.  Only option is unplugging the power supply.

In menu ,configuration, do you have start on  boot on?

If that doesnt help we just have to wait for fix

right now we are guessing at what you have done .

Its really hard when you post a little bit of info at a time

So it was working and now its not?

stopped working after update?

you using mac addy ?

Now you are saying you got a 4000 update

How do you know its a 4000 update?

Please take your time and post all your info 

go to server settings ,hit menu and post version number at bottom

try hitting the back button It will ask if you want to go into ir mode

say yes then hit home button ,settings remotes and see if it will pair theree

Unless you post in detail how you are setting it up there is no way to know what you are doing wrong

Same here 

It might have to wait for the update 

I have it too ,a bit of a pia

32 minutes ago, Steve B said:

Firm ware link emailed and install worked. Thank you all for your help!

Glad you waited and everything worked out

usually not around till late morning eastern time It being a monday they have to go through all the emails

I would suggest being a bit more patient Again your call

I 

personally i think this update could be done today but thats your call to return it

Go to getbuzz dot tv and use the contact us form

I have set up a box with buzz 2 software on it and I see the menus you are talking about

I tap the green button until i get to the one I want and stop at the one i want

I dont see how it can scroll past the one you want??

I dont think the sw would be any different

Your last comment makes absolutely  no sense There are always issues with a small percentage of boxes doing updates over the net

That's is not just buzz either

Email buzz with your mac addy and server ID and they should be able to help you I had issues with one box and they switched update servers for me

You could also private message allaboutbuzz with that info and if he comes online he can help you here

Can you take apic of the subtitle screen and upload it?

Yes

5 hours ago, kielbear said:

 

Buzztv 2 .. does it still receive updates ? 

Yes but it wont get the update I was thinking of

What version of buzz 2 are you on?

1 hour ago, Reina French said:

IF you are talking about that little tiny hole on the Stick, yes I did a safety pin and poked it more than once in my trying to figure this out....never did anything that is why I was so frustrated...when you do a hard re-set typically that is the fix...or power down Stick and tele to clear everything...this VidStick has a mind of it's own I think...LOL.

I think I am good for now...hope someone learns from our posts....

you didnt do it right You can feel the reset button if you push gently Once you know you have to hold the reset button in and power stick on

Keep holding it until the screen appears ,you use volume buttons on remote to go up and down in menu

22 minutes ago, dishuser said:

my arq-100 worx on my stick

Thanks 

4 minutes ago, Reina French said:

IF you are talking about that little tiny hole on the Stick, yes I did a safety pin and poked it more than once in my trying to figure this out....never did anything that is why I was so frustrated...when you do a hard re-set typically that is the fix...or power down Stick and tele to clear everything...this VidStick has a mind of it's own I think...LOL.

I think I am good for now...hope someone learns from our posts....

I DONT think you just put a pin in

Check out the guide in the xrs 4500 section

Back later this aft

I havnt done a pin reset on a stick yet but it erases everything and starts  setup  again  when done 

I am not near my stick right now but I can advise better later this afternoon 

There is a guide in the xrs 4500 section on how to do a hard reset

It should be the same process except the hole is on the side near the ir hole

I doubt its updating either You normally have a progress bar

Do you have a friend with a buzz unit?

Almost all the buzz remotes will work except the arq100

Powering off and on does nothing?

Do a h pin reset and try again

What happens when you do a pin reset?

11 hours ago, Jonas Beauge said:

I did factory reset it. So how can I make fast again. Now it bouffering it’s slow.

You hardwired? Or wifi? Did you try the other media player?

Install a speed test on your unit and check your speeds

Is it just live tv that is buffering?

I didnt notice any difference with live tv on 5 different servers 

Just another note I dont think the issue is the remote I think the stick is locking up on that screen Even if bluetooth is not working it should still work as an IR remote

2 hours ago, Kerruptor said:

Installed the June 17 update on my XRS4000  and now after I shutdown, it starts back up on it's own after about 5 minutes.  I had to unplug power to the box to prevent it from restarting on it's this 

 Issue has been reported a few times already 

Thanks

I was able to do a temp fix by going to settings, advanced settings  power key definitions and selecting suspend A quick hit of power key will turn it off (for me anyway)

Try it and report if it works for you