nbs.

did you update it?

It would help if you knew what type of iptv you had purchased 

If it's a mag based service you bought then you give the server your mac addy and you enter the server url

A few require further authentication which is for user name and password 

Then there are streaming lines m3u which I don't know much about

Again it would help if I knew what server you had

I suggest uninstalling updates instead ,same place you clear data and cache

Its worth a shot

was messaged this user is good now

dont know why, Its the updates on the 4000 that fixed the remote

Maybe uninstall updates and reinstall?

why would you leave your box o for a couple of days?

there should also be no need to unplug ,Hold power button down and select reboot

i meant to say now that they are aware of it

Not that they are aware of it threy should be able to fix it

yep..............

Yes it can be a little tricky to do sometimes 

In the av hole there is a reset.

Its near the top and you should be able to feel it once you are aligned correctly

after handshake it should load channel list then categories If your portal info is wrong you will get a different message

there is nothing more you need to download

Hold power button down and select reboot I have had issues loading and a reboot helps

are you sure your server requires a username and password as well as a server url?

what server is it?

24 minutes ago, Nelutz said:

I've tried that I don't have no update ,plus why is not posted on the beta tester section that's a new update out there?I still have 404 version

sorry i maDE a mistake i have 4.0.404

1 hour ago, Nelutz said:

How come you guys have the 4.0.408?, I'm on that beta program and I didn't receive it

when in live tv .menu ,check update?

sorry I meant to quote avenger I also have 4.0.408 and have no issues with vod on 4 servers

On 1/22/2020 at 6:27 PM, allaboutbuzz said:

I pm you. 

what version of the buzz app do you have?

hit the home button twice does the same thing 

I know that it has helped a lot of boxes that were having issues

I am also refering to clearing cache in the buzz app

Clients? They are staff at sites and use the remote that came with box for the most part

I am also a beta tester at another site and this issue did not come up once

Like I said I was surprised

Ive given out 15-20 buzz xr4000s and have not had any reported issues with the ar 100

There is also no reports on two sites that i frequent

I was surprised to see it is an issue

rather than factory set and losing all apps go to settings apps buzz 4 and uninstall updates

how often do you clear cache? clear memory?(broom)

also do you power off the buzz or just put it in standby?

Coming out of standby can cause a lot of issues

you can also hit menu .configuration,clear epg

I have 4 servers and no issues with epg on any of them unless its on server end

1 hour ago, nbs. said:

 

my bad ,just noticed they way they have it listed at top right

On 10/7/2019 at 11:03 AM, BigBision said:

The Server ID is proper wording, MAC do not start with Number 00 it always should start with Letter D or E or C. 

I input the mac addy when i set up iptv Really dont know what you are talking about

I have both and after a month of using the xr 4000 I prefer the 4000

Right now you cant change mac addy on the 4000

The xrs wont be out till october