nbs.

4 minutes ago, dishuser said:

version 4.0.467   05/21/2020

I'm at  version 464 with no scrolling issues in 3 weeks

That should narrow it down thanks

What buzz version you have Du?

You need to post more info 

46 minutes ago, G2P said:

I have the same problem with my XRS4000  and ARQ100 from last few weeks,and is going worst

Are both batteries fully charged?

What did you do with the remote that came with your xrs?

When you highlight the m3u line that    you are using there should be an icon at the bottom of screen saying edit It should be blue.Whether or not the button is blue it is the bottom right button on your remote that you should use as dishuser stated. 

4 hours ago, Pierre said:

In settings it shows the "server" box, when you click on it the "loading channel list" will appear and the loading rotation sign will be turning like it's trying to load but it never loads.

I didnt want you to click on it I wanted you to hit the blue button to edit the info in server so you could start fresh

3 hours ago, spamham said:

Today, there is a way for us to  schedule a recoding for a given time.

How to make this a recurring  task where we can  choose days and time? 

Can someone help?

maybe in a future update

So you can get to server settings then it tries to connect without you hitting connect button?

Can you go home,server settings m3u ,then edit line.?

3 hours ago, Benfica said:

Hopefully there will be updates with changes on mouse use on a few apps  

thats up to the app makers

getbuzz.tv

go here and use contact us 

18 minutes ago, Dreday said:

I said the 4000 model not 4500.

Im aware ,I should have quoted mr man

I already answered your question

I take it it was made of plastic?

Is it plugging hole?

You can email buzz and see what they say

Just to clarify you are disconnecting power from unit and not just simply unplugging?

Select close app does what?

To do a reset you would need a small pin.

You use hole on side of unit?

You have to hold pin down for 12-15 seconds

I meant 4500s sorry

my bad

whats on the screen when you boot up?

do a hard reeset and start fresh The reset button is near the top of the av hole

can youget to factory set?

8 minutes ago, Ron Mexico said:

Ok it the video looks amazing now one of the forum members Mark suggested switching out the HDMI cord and it made a big difference the HDMI that came with the BuzzTv Box was faulty I am a happy camper now.

Glad to hear you were able to trace the issue

You cant change macs on any of the 4000 or 5000 models 

Is this a version you already had installed?

Teamviewer gave buzz a working version.

You using the quick support app?

6 minutes ago, coco02020 said:

Hi. I have had a few people try and its still not working. We can only see what our customers are looking at when their box is on and at this point we still have to guide them and watch them do the work. It will not allow us to do anything at our end. Still the same as before. 

On a xr 4000   ?

13 minutes ago, Avenger said:

Since the update 3 box unable to shutdown, it only restart, anybody else having this problem ?

hmmm you are right This was not an issue on last beta file